VAN K. SPAIN

**** ******* ****

Suite ***

Warrensville Heights,, OH 44128

216-***-****

acdqd3@r.postjobfree.com

SUMMARY

Educated and motivated IT service technician, quick to ramp up with any existing development platform

and perform design, debugging and testing application and system software. Excellent interpersonal as

well as communication skills and enjoys a team environment.

TECHNICAL SKILLS

Microsoft Office Suite Operating Systems: Network Technologies:

Word, PowerPoint, Excel XP, Vista, Linux, Windows. Configure Switches and

•

Routers, CAT-5 Cabling,

Fiber Optic Cabling

termination experience

•

EDUCATION

ITT Technical Institute

Associate of Applied Science, Computer Network Systems, 2012

GPA: 3.67 on a scale of 4.0

Naval Regional Medical College

Associates Degree Applied Science, Medicine, 1982

EXPERIENCE

10/2012 - Present Peak Systems New York, New York

Field Service Technician

• Worked closely with the senior engineer in areas of trouble shooting, migration, and legal holds. .

Interfaced the unit with desktop PC's running XP and Vista.

• Performed repairs and maintenance on computer systems, and printer instrumentation

• Inspection of assembled equipment, to ensure proper installation.

• Inspection of all operating parts to ensure proper operation within expected tolerances.

• Tune and troubleshoot equipment for proper operation.

• Interact with internal and external project managers during field projects.

• Clearly and professionally, interact with customer, regarding status of commissioning, on a daily

basis.

• Able to determine tools and equipment required to perform scope of job.

• Perform routine maintenance on equipment, and assist in establishing preventative maintenance

schedules with customer.

• Assemble, align, and install equipment as necessary

2006-2010IT Scrap Solon, Ohio

Supervisor

Responsible for supervision of 50 employees

• Ensured company policy and procedures followed for recovery and recycling computer hardware

and components

• Adhered to established documentation procedures

• Performed scheduling and workflow monitoring

2001-2006Ameritech/AT&T Cleveland, Ohio

Communication Technician

• Responsible for the correct connection and maintenance of customer equipment

• Performed quality control checks on finished product,

• Determined cause and implemented corrective action related to technical problems

AWARDS AND CERTIFICATIONS

Member National Technical Honor Society 2012 A+ Certification 2012

Deans List

High Honors

Perfect Attendance

Military Experience

U.S. Navy 1980-1986

Promoted Warrant Officer 1984

Purple Heart 1984

Meritorious Unit Citation 1982

COURSEWORK

Operating Systems Computer Networks Computer and Network

Security

Advanced Data Structures Operating Systems Security

.

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