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Customer Service Representative

Location:
Matthews, NC
Posted:
April 18, 2014

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Resume:

Julian Lee (Resume) ***** Silvercrest Dr., Charlotte, NC 28215

PH#980-***-**** Email:acdq4t@r.postjobfree.com

OBJECTIVE:

Seeking a challenging position which will utilize my skills and abilities gained through experience and

education, as well as provide an opportunity for professional growth.

EDUCATION:

Passaic High School – Graduate Passaic Community College – Some Courses

Professional Licenses: Life & Health,Property & Casualty Medical Supplemental

EXPERIENCES:

Nov. 2013 –March 2014: Tele-Sales Insurance Agent

APAC – Call Center, Charlotte, NC

Affordable Health Care Agent

Experience with consultative selling

Interpersonal skill,Strong written and Verbal Communication

Sales Development and Rapport Building Skills

Medical Enrollment, Benefits Processing,, Payment Processing

Medical insurance verification, PC skills, Rate Insurance policies and Quotes

Sept. 2011- Nov. 2013: Benefits Customer Service Representative

Connextions- Call Center, Charlotte, NC

Title: Athem Blue Cross & Blue Shield -Customer Service Representative

Title: United Health Care Customer Service Agent,Retail help desk Claims Processing, Tech Support

Inside Sales Representative – Customer Service, Retail Help Desk (Medical Claims Processing)

Medical Enrollment, Benefits Processing, Patient Assistance, Payment Processing

Medical insurance verification, PC skills, Rate Insurance policies and Quotes

08/2008 –09/2011: Office Manager – Property & Casualty Agent

McLean's Insurance Agency - Julian's Insurance Agency, Charlotte, NC

Inside & Outside Sales – Auto & Life InsuranceRating policies, Commercial Rate Quoting

Problem Solving, PC Skills-Genesis, Reconciliation, Inside & Outside Prospect

Calculated premiums and established payment methods for sales.

02/2008 –06/ 2008: Customer Service Representative

Prologistics Temporary Agency, Charlotte, NC

Customer Service Representative, Answer Phones, PC Skills, Set Appointments

Testing Applicants Skills & Some Drug Testing, Filing, Distribution of Payroll Checks,

Put Hiring Packet Together

07/2005 – 02/2008: Customer Service Agent, Property & Casualty

Auto-Cycle Insurance Agency, Charlotte, NC

Quote polices, Cancellation, Reinstatements, FS1, DL-123, mailings, Reconciliation



Contact this candidate