Navtej Sandhu

*** ******* ******* acdq3f@r.postjobfree.com

Phone: 571-***-****

Leesburg, VA 20176 Citizenship: U.S.

A senior business leader with extensive experience in developing and

delivering innovative, successful, and aligned program management

strategies, products and solutions. Recognized expertise in strategic

Program Management, Process Design and Continuous Improvement/Six Sigma,

Financial/Accounting Forecasting and Execution, and Talent

Management/Supervisor Skills. A passion for instilling, inspiring and

executing excellence across core Program Management elements; an excellence

accomplished through the strategic, tactical, and practical alignment of

Program Management Solutions with organizational and customer driven

strategies and requirements. A team oriented leader with a positive track

record of quickly establishing credibility, trust, and building strong

business alliances/partnerships.

Professional Experience

Senior Account Manager

Booz Allen Hamilton (BAH)

Employee Payables - Shared Core Services

Mclean, Virginia

July 2006 - October 2013

Responsible for providing the strategic leadership, management and

direction of program Quality Assurance/Process Design and Continuous

Improvement for Booz Allen Hamilton's Shared Core Services Process

Improvement Function primarily focused on Employee Payables and Account

Receivables with approximately 19,000 employees in geographically dispersed

domestic and international locations. Responsible for leading and

developing staff in support of meeting business goals.

. Successfully audited all expense reports with 100% accuracy in

compliance with Generally Accepted Accounting Principles (GAAP),

Federal Acquisitions Regulation (FAR), and Defense Contract Audit

Agency (DCAA) requirements.

. Provided financial forecasting models that pinpointed and addressed

business areas of improvement.

. Developed and implemented a comprehensive performance/productivity

reporting strategy and plan that tracked key program metrics in the

areas of productivity and compliance. As a result, continuously

exceeded contractual Service Level Agreement (SLA) requirements,

significantly increased customer satisfaction resulting in new

business opportunities.

. Designed and implemented an Employee Payables workflow process

resulting in an 85% increase in employee performance/output and 35%

increase in program efficiency.

. Partnered with management to identify and communicate real time

program/mission critical metrics that tracked performance and

productivity, identified process inefficiencies/errors and subsequent

solutions.

. Successfully implemented innovative accounts receivable process and

procedures including a 5 day service accounts SLA with clients.

. Developed, implemented and conducted process improvement training for

BAH Core Shared Services staff.

Program Performance Manager

SCS Contracting Group (SCS)

Burtonsville, Maryland

July 2001 - July 2006

Responsible for providing the leadership and direction for multiple SCS

projects to meet contractual requirements. Responsible for all staff and

projects located in the District of Columbia.

. Overall project management responsibility for delivering the full

range of program management support in the areas of employee

schedules, employee payroll, materials, client support, facility

permits, footing, structural framing, electrical, plumbing, and

water/sewage.

. Successfully provided the leadership and oversight for project

performance improvement.

. Partnered with management to develop and redesign project

organizational structures, process and procedures, and employee roles

and responsibilities.

. Ensured all projects were compliant including registered architectural

drawings, licensed structural engineer approvals, and SCS committee

approvals.

. Developed and implemented the program management strategy and

framework in support of transforming project business models and the

development of turnkey products resulting in cost savings of 20% and

revenue growth of 35%.

. Developed and implemented a project process map for all project

engineers, architects, plumbers, electricians, and carpenters to

maximize workforce efficiency and improve employee time reporting

practices resulting in improved project performance and efficiency.

. Developed and implemented multiple project specific employee time

reporting policies and procedures in compliance with all State and

Federal regulations. As a result, successfully passed 100% of project

audits/inspections.

. Ensured that project audits and inspections were completed on a

regular basis by a licensed contractor.

. Successfully forecasted and adjusted project cost requirements to

consistently meet contractual budget requirements.

. Recognized by clients for exceptional customer relations and far

exceeding project performance requirements. As a result, SCS received

client-to-client business referrals and new business opportunities.

. Managed accounts receivable/accounts payable for products, vendors and

SCS payroll.

. Implemented a process using Quick Books to track and print checks for

internal staff.

Accounting Specialist

Computer Sciences Corporation

Accounts Payable

Sterling, Virginia

July 2000 - October 2001

. Analyzed and audited company expense vouchers.

. Prepared journal for account entries into accounting system.

. Provided daily customer account updates.

. Authorized and prepared account payments/checks for distribution.

Internship

Microstrategy

Facility management

Fairfax, Virginia

June 2000 - August 2000

. Facilities Management.

. Managed incoming supplies inventory.

. Updated databases and supply invoices.

. Presented inventory figures to successfully manage bookkeeping.

Education/Certifications

. B.S., Management, School of Management, George Mason University

. Six Sigma Green Belt

Areas of Expertise

. Process Design & Continuous Improvement/Six Sigma

. Financial Forecasting & Execution

. Federal & Civil Agency/Accounting Compliance

. Program Management

. Client/Customer Relations/Negotiations

. Organizational Assessment, Development & Transformation

. Leadership/Supervisory Skills

. Performance-Driven Culture

. Talent Management

. International/Multi-Site Engagement

Technical Skills

. Microsoft Office

. PeopleSoft

. Filemaker Pro (9.0)

. JAMIS

. Concur

. Basware

Awards /Activities

. Identified as a high potential and promoted 6 times in 7 years - Booz

Allen Hamilton

. 8 Performance and Team Awards -Booz Allen Hamilton

. 10 High 5 Performance Awards - Booz Allen Hamilton

. Club wrestling - Virginia Tech

. Club Soccer - Dulles Sportsplex

. Club Basketball - Dulles Sportsplex

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