TONI M. MOROZ

**** ******* ***, ***********, ** *3081 C: 6-14-256-**** acdq04@r.postjobfree.com

WORK HISTORY

Klotz Lake Camp, Inc. – Northern Ontario, Canada

Office Manager- 11/1997 to 04/2014

Supervised household staff, contractors and vendors

Led staff and vendors in providing a high level of service for guests

Worked to secure relationships with guests – achieved 90% occupancy

Travel arrangements and itineraries for guests and European customers

Opened up European market for prospective guests/hunters

Developed professional relationships with reliable vendors

Prepared reports, executive summaries and composed all correspondence

Executed basic banking and bookkeeping tasks, prepared and distributed payroll for staff

Budget preparation and adherence

Negotiated pricing with vendors regarding wholesale billing and marketing procedures

Developed and maintained a new website

Proficient in Microsoft Office software (Word, Excel, PowerPoint, Outlook, Pictures, etc.)

Wrote, posted and distributed annual Newsletter

PCS Health Systems, Inc. - Division of Eli Lilly

Director of Sales, 03/1989 to 11/1997 – Worthington, OH

National Accounts Manager, 09/1987 to 03/1989 – Scottsdale, AZ

Regional Account Manager, 07/1985 to 01/1987 – Worthington, OH

Regional Office Coordinator, 01/1984 to 07/1985 – Worthington, OH

I began my career at PCS as Office Coordinator and through excellent customer service, attention to detail, and the

ability to determine methodology for satisfaction over the phone, was promoted to Regional Acct. Mgr to do the same,

face to face. Travel was extensive. Many Fortune 500 Companies relied on me to make sure their prescription drug

plan ran smoothly and to suggest any changes, determining financial outcomes, and presentation to their supervisors

and employees. I was then promoted to National Acct. Mgr. of New Business and transferred to Scottsdale. I personally

implemented many Fortune 500 companies, making sure every detail was handled. I supervised a team of dedicated

professionals and traveled throughout the US to assure proper implementation; working with home office staff to assure

a smooth and flawless implementation. Because of outstanding customer service my sales abilities flourished. I was

then promoted to Sales Director, moved back to Columbus, and proceeded to handle the sales territory for OH, MI, KY,

IN, WV in addition to specializing in union business. Our sales team was very successful, earning many awards and trips,

exceeding all goals. My success, I firmly believe, was due to my ability to make a customer feel secure in knowing I cared

about their account, took their concerns seriously, and did everything in my power to correct any problems or situations

and made sure they didn’t happen again. Through consultative sales and analyzing their existing programs, I was able to

save my clients money, but most importantly feel confident they made the right decision to work with me.

Coaxial Cable – Columbus, Ohio – Secretary to VP of Marketing – 1980 – 1984

Sheraton Hotels - Banquet Sales Secretary, - 00/1978 to 00/1980

EDUCATION

Big Walnut High School, Sunbury, OH - graduated

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