Ronnie Banks

**** ********* **

New Orleans, La *0126

Cellular 504-***-****

acdpzx@r.postjobfree.com

SUMMARY

Self-motivated team leader who works well independently with the ability to empower management and lead team to achieve business and company objectives.

EXPERIENCE

Operations Manager - 2013 - Present

Run-rite Automotive, New Orleans La,

* Restructured department and instituted training program to cross-train staff,improving efficiency.

* Building solid relationships with mechants and peers in order to acheive goals set by the department.

* Effective listening/speaking skills, problem resolution, techniques in professional customer service, etc.

Retail sales associate - 2012 - 2013

T-mobile], New Orleans La

* Greeting Customers being courteous and helpful maximizing all sales,A team player building lasting relations with customers and peers.

* Resolving issues with customers and billing department.

* Excellent telephone presence and effective interpersonal skills.

Management - 2008 - 2012

Footlocker, Metaire La

* Proven ability to identify and capture opportunities, expand sales and increase revenue in highly competitive industries.

* Successful team building capabilities and excellent customer service skills.

* Resourceful problem solver with proven ability to bring quick resolution to challenging situations as well as building lasting relations with customers.

Accounts - 2007 - 2008

Aarons, New Orleans La

* Experience in departmental management,staff training and supervision.

* Managed and processed all orders and sales contracts.

* Updated quote system and maintained customer account information.

EDUCATION

A.A.

Delgado, New Orleans La