**** ***** ** ** ** Phone 414-***-****

Greenfield, WI 53220 E-mail acdpza@r.postjobfree.com

Beatrice Santiago

Objective Seeking a Human Resources Management role at a progressive organization where my

business experience and management discipline will enable me to make a significant

contribution.

Education Camden County College, Camden, NJ

Human Resources, Business Administration

Business law

Professional 04/11/2012 – Present IMS Electrol Hartland, WI

experience Human Resource Manager

Knowledge of Lean Manufacturing, cell teams and team leaders

•Prepares reports and recommends procedures to reduce absenteeism and turnover

•Advises management in appropriate resolution of employee relations issues

•Work comp claims, Investigates accidents and prepares reports for insurance carrier

•Unemployment, Represents organization at personnel-related hearings and

investigations.

•Recruits, interviews, tests, and selects employees to fill vacant positions

•Annual performance appraisals, merit increases

•Annual budget review, cost savings, contract renewals

•Assist Director of Operations of company with oversight on the plant, operations and

direct reports

•Plans and conduct new employee orientation, to foster positive attitude towards

company goals.

•Record keeping of benefit plans participation such as insurance and pension plan,

personnel transactions such as hires, promotions, transfers, performance reviews, and

terminations, and employee statistics for government reporting.

•Coordinates management training in interviewing, hiring, terminations, promotions,

performance review, safety, and sexual harassment.

•Conducts wage surveys within labor market to determine competitive wage rate.

•Prepared employee separation notices and related documentation, and conduct exit

interviews to determine reasons behind separations.

•Identifies legal requirements and government reporting regulations affecting human

resources functions and ensures policies, procedures, and reporting are in compliance

•Review, maintain & update, when required, the Emergency Action Plan

•Ensure all Federal & documentation are current, & records are properly kept.

08/2009 - 03/2012 Gossen Corporation Milwaukee, WI

Human Resource Manager

••Advises management in appropriate resolution of employee relations issues

•Work comp claims, Investigates accidents and prepares reports for insurance

carrier

•Unemployment, Represents organization at personnel-related hearings and

investigations.

•Recruits, interviews, tests, and selects employees to fill vacant positions

•Annual performance appraisals, merit increases

•Plans and conduct new employee orientation, to foster positive attitude

towards company goals.

•Record keeping of benefit plans participation such as insurance and pension

plan, personnel transactions such as hires, promotions, transfers,

performance reviews, and terminations, and employee statistics for

government reporting.

•Coordinates management training in interviewing, hiring, terminations,

promotions, performance review, safety, and sexual harassment.

•Conducts wage surveys within labor market to determine competitive wage

rate.

•Prepared employee separation notices and related documentation, and

conduct exit interviews to determine reasons behind separations.

•Identifies legal requirements and government reporting regulations affecting

human resources functions and ensures policies, procedures, and reporting

are in compliance

•Review, maintain & update, when required, the Emergency Action Plan

•Ensure all Federal & documentation are current, & records are properly kept

Managed the Human Resources Department including all of the safety

training and events for employees.

Facilitated Workers' Compensation, Unemployment Compensation, and

Recruitment.

Worked with Staffing Agencies, utilized E-Verify and managed all employee

orientations.

10/2008 - 3/2009 Dr. Blocher, DDS-SC Wauwatosa, WI

Lead Receptionist, Scheduler

Managed all Out Patient Surgeries for two Surgeons.

Customer service, collected monies, obtained preauthorization from various

insurance companies.

3/2006-8/2008 David J. Frank Landscape Contracting, Inc.Gemantown,

WI

Staff Relations Generalist

Managed Benefits Administration: 401(k), Medical, Dental, Life/AD&D,

COBRA enrollment/ employee termination, and Workers’ and Unemployment

Compensation Programs.

Facilitated Recruitment (including Career Fairs), Orientation, and Safety

Program

Administered DJFLCI Random Drug Testing Program.

Provided translation of necessary company documents from English to

Spanish.

Assisted Supervisors/Managers with bilingual Peer Reviews.

09/2006 – 3/2006 PA Professionals Milwaukee, WI

Account Manager/Recruiter

• Recruited skilled and unskilled labor, professionals, clerical & nursing roles.

06/2005 – 1/2006 Supreme Cores Milwaukee, WI

Recruited new employees, processed terminations, facilitated Safety

Training Programs, provided Benefits Orientation, and oversaw disciplinary

process and wage reviews.

Managed Unemployment Compensation (included working with claims

adjustors in order to facilitate “return-to-work” or “modified duties”).

11/ 2003-12/2005 Boykin Management Indialantic, FL

Human Resources Manager (Generalist)

••Advises management in appropriate resolution of employee relations issues

•Work comp claims, Investigates accidents and prepares reports for insurance

carrier

•Unemployment, Represents organization at personnel-related hearings and

investigations.

•Recruits, interviews, tests, and selects employees to fill vacant positions

•Annual performance appraisals, merit increases

•Plans and conduct new employee orientation, to foster positive attitude

towards company goals.

•Record keeping of benefit plans participation such as insurance and pension

plan, personnel transactions such as hires, promotions, transfers,

performance reviews, and terminations, and employee statistics for

government reporting.

•Coordinates management training in interviewing, hiring, terminations,

promotions, performance review, safety, and sexual harassment.

•Conducts wage surveys within labor market to determine competitive wage

rate.

•Prepared employee separation notices and related documentation, and

conduct exit interviews to determine reasons behind separations.

•Identifies legal requirements and government reporting regulations affecting

human resources functions and ensures policies, procedures, and reporting

are in compliance

•Review, maintain & update, when required, the Emergency Action Plan

•Ensure all Federal & documentation are current, & records are properly kept

Managed the Human Resources Department at the Hilton and Quality Suites

Hotels

Facilitated Recruiting, Terminations, Benefit Administration, Employee

Reviews and Orientations, Safety Training (all employees), Employee

activities, Unemployment Compensation, and Workers’ Compensation.

03/2000-11/2003 Stano Landscaping Milwaukee, WI

Human Resources Manager (Generalist)

Facilitated Recruitment, Employee Orientation, Discipline, Drug Testing,

Evaluations, Workers' Compensation, Unemployment Compensation,

Benefits Administration and Job Fairs.

Ensured compliance with Equal Employment Opportunity Commission and

Government Regulations

Participated in weekly staff meetings aimed at improving employee safety,

morale and skills.

Provided translation of necessary company documents from English to

Spanish.

07/1996 - 3/2000 Hood Leather Goods Milwaukee, WI

Human Resources Manager (Generalist)

Established the Human Resources Department by providing Policy

Development (i.e., sexual harassment, drugs), Disciplinary Action (with

General Manager), Committee and Safety Training Programs, Payroll, Benefit

Administration.

Provided translation of necessary company documents from English to

Spanish.

Facilitated Workers Compensation; Achieved one full year of no reportable

accidents.

Managed Unemployment Compensation; Company did not pay benefits for

one full year.

Languages Fluent in English and Spanish, Osha(certificate in Principles of safety)Osha

10-hour course for General Industry) I have completed 3.6 CEUs, working on

PHR. A/R-A/P

References Available upon request

$50,000.00

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