Victoria Walker
*** ****** ****, ******* *****, NY 10507 704-***-****
acdpvy@r.postjobfree.com
Marketing and Sales Professional
SKILLS/ABILITIES
. Self-confident sales and marketing professional with seven years of
documented successful marketing and sales experience
. Exceptional results at penetrating new markets, exceeding goals and
implementing marketing strategies to increase revenue and profit
. Enthusiastic, creative team player with strong problem solving, time
management, leadership and organizational skills
. Ability to develop relationships with internal and external clients
generating loyalty above and beyond the sales relationship
. Work independently with little-to-no supervision
. Praised for exceptional written and verbal communication skills
. Highly effective computer skills including knowledge of Microsoft
Office, Adobe, Apple iOS
PROFESSIONAL EXPERIENCE
HealthSource Chiropractic & Progressive Wellness; Portland, ME
10/2012-6/2013
With almost 400 offices nationwide, HealthSource provides the best
chiropractic and physical rehab techniques to improve hundreds of mild
to chronic pain conditions and improve your quality of life.
Marketing Manager & Practice Manager- Portland, ME Franchise
. Managed all aspects of the practice including but not limited to front
desk operations, billing and collections, customer service, process
improvement and implementation, and human resources
. Lead weekly trainings to support and increase 5 key practice
statistics: monthly collections, patient visit average, patient visit
income, new patients and average services provided
. Responsible for all marketing and public relations through trade
shows, public speaking events, wellness programs, community outreach,
building relationships with the local medical community, attorney
partnerships, increasing patient referrals and more
. Purchased advertising with local media outlets and managed online
marketing through website, blogs, Facebook and YouTube
. Created internal marketing plan to increase patient loyalty and
satisfaction which included monthly email newsletter, giveaways,
patient appreciation activities, patient education sessions, improved
office environment and monthly product promotions
. Increased patient visit income by growing massage therapy profit
center as well as expanding and promoting inventory of vitamins,
supplements, orthotics, medical pillows and progressive rehab products
. Grew monthly practice revenue from an average $30,000 to $45,000
monthly in 4 months
Dex One; Flemington, NJ
09/2009-09/2012
Dex One delivers media products and marketing services to small and
medium sized local businesses. Our suite of products includes online
and mobile search solutions and print yellow pages directories.
Senior Manager Field Strategy (Formerly Regional Marketing Manager)- East
Region
. Worked independently with the PA, NJ, IN, OH, KS, MO and TX region
along with Centralized Marketing, Finance, Distribution, Pricing and
other departments to analytically develop long-term strategic
marketing plans for over $80 Million in digital and print revenue
. Market Readiness Plans included initiatives on overall positioning,
product, price, promotion, distribution, packaging, profitability, and
the effective execution of approved recommendations
. Responsible for three key product results: developing customer-focused
products and services; sustaining and growing both the top line
revenue and profitability of products; expanding the customer base
through advertiser retention and new account acquisition programs
. Expanded footprint of dexknows.com into 10 major Metro markets which
grew our local customer base and annual revenue. Supported
implementation of companywide initiative to create a national
dexknows.com footprint and sales force
. Created go-to-market plans and launched an entire suite of digital
products including SEO, SEM, Websites, Digital Brand Awareness,
Reputation Management, Mobile Marketing Solutions, Social Media and
more
. Lead sales improvement and technical process training for all sales
regions including the telephone sales call center of over 200
employees. Used a combination of virtual meeting platforms as well as
in person
. Strategically increased distribution of the Western Somerset print
directory in Somerset County, NJ to improve year over year sales
results by 10%
. Managed $500,000 in local barter partnerships and work with
Centralized Marketing to purchase local media and create customer
facing promotions including but not limited to direct mail and email
SnagAJob.com; Glen Allen, VA 09/2008-
6/2009
SnagAJob.com is the nation's premier online job board for part-time
and full-time hourly employment.
Franchise Account Executive
. Continually developed pipeline through cold calls and needs discovery
within a brand specific territory
. Presented capabilities and created customized recruiting programs
tailored to each specific client
. Closed sales exceeding client expectations and met monthly quota
. Measured and tracked return on investment for clients
. Attended trade shows to promote SnagAJob to Franchisees and their
parent companies
. Maintained existing accounts to track progress, discover changes, and
identify new opportunities to increase revenue
. Collaborated with other departments on product development, pricing
and go to market strategies
Creative Loafing Media; Charlotte, NC 08/2007-
09/2008
Creative Loafing is a weekly newspaper published in major metropolitan
areas focusing on local news, culture, events and entertainment.
Outside Sales Account Executive
. Assessed the specific growth needs for existing and new business
accounts and provided targeted solutions to enhance their print and
online advertising program
. Developed strategic plans to successfully complete sales campaigns
within strict publishing deadlines, grow established accounts in a
territory and cultivate new business while delivering exceptional
customer service
. Consistently achieved and exceeded weekly revenue goals through a
multi-platform, consultative selling approach
. Recognized for developing new territory in South Carolina by
prospecting 50-75 new business leads each week
. Expanded pick up points in South Carolina to grow distribution,
readership and value to our customers
Dex One; Carlisle, PA 05/2007-08/2007
Sales and Marketing Intern
. Researched and analyzed market information to form sales training
tools
. Worked with Marketing Manager, Division Manager and District
Managers, to develop and implement short-term sales and marketing
strategies to improve results
. Expanded relationships with local media for trade and researched
outlets for new marketing opportunities
The Pitt News; Pittsburgh, PA 04/2006-
04/2007
The Pitt News is an independent, award-winning, daily student
newspaper for the University of Pittsburgh.
Account Executive
. coordinated and executed the prospecting, marketing, sales and
customer service of small-to-large sized business accounts
. Planned print marketing strategies and assisted with the design of
display advertisements
. Consistently met and exceeded monthly revenue quotas and expanded
relationships within the community
Kids; London, England 09/2005-12/2005
Kids is a non-profit organization providing a variety of resources to
mentally and physically disabled children and their families.
Marketing Intern
. Performed market research to define target markets for events and
create promotional plans
. Assisted in strengthening the new brand to ensure awareness and brand
loyalty through customer service and relationship management
. Researched and established promotional schemes through partnerships
with corporations, celebrities, and high-end fashion retail in order
to create new events and reach new markets
. Established a donor database management system to generate a permanent
customer base and aid in marketing
EDUCATION
University of Pittsburgh; B.S. Business Administration; Pittsburgh, PA
04/2007
Dual Majors: Marketing and Accounting
CERTIFICATIONS
Google AdWords Certified