Mary Ann Masters
**** ********* *****. ***********, ***. L5V 2C2
acdptr@r.postjobfree.com Cell. 905-***-**** Res. (905) 826-
1743
Overview
An Executive Admin. Assistant position which will enable me to utilize my
office and event coordinator skills.
I am a self motivated professional and a dedicated team player, committed
to a high level of work ethic and confidentiality.
Transferable Skills
. Excellent interpersonal skills for effective working relationships
with staff, executives, suppliers & customers
. Conscientious and dedicated worker with computer literate skills well
suited to time management
. The ability to work with details, meet high work standards and follow
through on all assignments
. Expertise in setting work priorities and schedules, determining and
meeting deadlines
Employment Summary
Esprida Corporation
May 2006 to Present
Executive Assistant & Event Coordinator
. Support to President & Senior Directors
. Booking all Air/Hotel travel arrangements
. All Senior Director's company expenses plus corporate credit card
expenses Cdn. & US
. Coordinating all company events i.e. Xmas Parties, Adult & Children's,
BBQ, Lunches
. Organize customer lunch/dinner's, help with their travel arrangements
to visit Esprida office
. All travel arrangements for Trade Shows
. Help with Salesforce database, reports in excel, customer calls and
salesmen follow ups
. Ability to multi-task, show initiative and anticipate needs in a
proactive manner
. Well-developed interpersonal and diplomacy skills
. Telephone skills - ability to empathise and be persuasive with clients
and business partners
. Self-starter and proactive manner with strong time management and
priority setting skills
. Ability to maintain a high level of accuracy and strict attention to
detail, ability to multi-task, show initiative &
anticipate needs in senior management
Glasvan Great Dane Sales Inc.
August/04 to Dec/05
Executive Assistant to the C.E.O.
. Provide and incorporate all correspondence, i.e. Dictaphone, faxes,
letter, proposals, lease documents
. Company's PowerPoint presentations, creating backgrounds and scanning
pictures into presentations
. Incorporate all templates for the company, i.e. service department,
sales department and all lease documents
. Responsible for all large mail merge correspondence for the sales
department, accounting and special events
. Ordering office supplies and marketing materials, correlate all
invoices for accounting
. Coordinate all travel arrangements and booking within the company and
signing off on travel vouchers/invoices
. Implement trailer tracking in Excel on all incoming and outgoing
trailers through spreadsheets and formulas
Key Accomplishments:
. Organize and coordinate Christmas party, customer gifts for the
sales department
. Compile guest lists and initiate invitations through large mail
merges for Glasvan' s 25th Anniversary Gala Event
. Coordinate seating arrangements and Anniversary dinner for 500
people at the Toronto Congress Centre
. PowerPoint presentation to run through speeches at the Gala
Event
Patheon Pharmaceuticals Inc.
July/02 to Nov/03
QA Admin. Assistant to VP & Sen. Director of Quality Operations
. Assist in time sensitive/confidential projects and correspondence
. Coordinate meeting request and book meeting rooms for QA luncheons
. Responsible for all QA travel bookings
. Weekly Audit Reports input and updated in Excel
. Track monthly figures and implement them into Excel with charts to
reflect QA growth
. Track all QA invoices, cheque requisitions for Corporate QA office
. Incorporate and track in Excel all executive expenses for travel and
entertainment of customers
Key Accomplishments:
. Coordinate all QA Agreements between Branch, Legal Department
and QA Corporate office
. Updating and tracking all QA Agreements for each branch into an
Access database
. Acquiring/implementing BSE/TSE statements-letters of
certification on pharmaceutical content between Project
Managers/Clients/Suppliers into an Excel database to track
Special Investigations Unit - Ministry of the Attorney General
May/01 to July/02
Secretary/Receptionist
. Maintaining confidentiality of calls from the private sector and
handling sensitive public and media inquiries
. Implementation of database for 1500 newsletters and annual reports
. Responsible for all queries, reports, sorts, mail merges for S.I.U. in
Access and Excel databases.
. Input all mail documentation in CCM Plus database
. Meeting all deadlines and handle the workflow efficiently and
accurately
. Represented the unit with a professional telephone manner and strong
work ethic
Key Accomplishments:
. Responsible for all PowerPoint presentations representing the
S.I.U.
. PowerPoint Presentations for Director and Executive Officer
. Setting up and implementing of all tracking S.I.U. Access
databases
Harper Detroit Diesel-Allison Ltd.
June/98 to April/01
Administrative Assistant/Corporate Receptionist
. Maintain superior customer relations by handling all calls through the
Meridian switchboard for Harper Detroit and two affiliated companies
. Track and monitor a number of calls to various departments and provide
reports to the Executive Assistant
. Provide back-up assistance in time sensitive/confidential projects for
the C.E.O. and President and back up for the Executive Assistant to
the Chairman
. General administrative support duties include coordinating all
invoicing for all three companies.
. Update Employee lists in Excel for Human Resources and Payroll
department
. Track and update all Excel and Access databases for the Executive
Office
. Track invoices and expenses for the Executive Office in Access
Key Accomplishments:
. Coordinate business meetings and luncheons for President in
Detroit and in Toronto
. Arrange flights and hotels for employees for out of town
meetings
. PowerPoint presentations for Human Resources Recruitment
. Responsible for Harper's Annual Employee and Customer
appreciation Golf tournament
. Implementation for 2,000 customer contact list in Excel, update
and conduct cross reference checks and mail merge for all
contact through database
School/Courses/Software Training
Emery Collegiate
Shaw's Business College
Skillset Training Courses
MS Office Suite - Word, Excel, Power Point and Access Database
Microsoft Office - MS2000 - MS2003 - MS2010
SalesForce Data Base Application
References available upon request