Alicia Kowalski

734-***-****

acdps2@r.postjobfree.com

Job History:

Home Based Travel Counselor (2011- )

Corporate & Leisure

Certified: Accredited Cruise Counselor (ACC)

Carnival Cruise Line Specialist

Certified Travel Consultant (CTC)

Destination Specialist (DS)

Disney Specialist

Luxury Cruise Specialist

Certified Performance Facilitator & QA

Certified - Disney Dining Reservations (2011- )

Certified - Carnival Cruise Lines (2011 - )

Virtual Solutions Corporation

President - Virtual Solutions, LLC

President

CLIA Agency Membership

Accredited & Certified in Cruises

Reservations – Hospitality

Reservations

Reservations- Dining Shows & Children’s Activities

Reservations-

Reservations - Vacations

Customer Service – Travel Agent Sales & Direct Consumer

Twin Oaks Plaza (2005 - )

- Twin Oaks Plaza (Co-Owner)

- Project Manager - Financial

- Mancino’s Pizza & Grinders (Previous Co-Owner)

The Construction Pro’s, LLC (2001 –)

Designer Additions, LLC & Pelican Bay Builders. LLC

- Co-Owner

- Construction Project Management

- Executive Assistance

- Financial (Full Bookkeeping & Project Organization)

- Graphic Designer

Salon Techniques (1993 – 1999)

- Salon Operations Management

- Financial

- Organized & Managed Calendar of 12 Stylist & Reception

- Executive Assistance

- Salon Receptionist

- Customer Service

- Graphic Designer

-

Ashley’s (1989 – 1991)

- Waitress/Bartender

- Hospitality Management

-

Fitness USA (1988-89)

- Bar Operations Manager

- Bartender of Health & Fitness Beverages

- Reception

-

- Sparr’s Flowers

- Cashier – Design / Evening Operations Mgmt.

-

-

-

- Education:

-

Travel Certifications-

-

- Disney’s College of Knowledge – Diploma Graduate

- Starwood Hotels & Resorts – Diploma Graduate

- NCL – University Diploma Graduate

- Royal Carribean – Diploma Graduate

- Celebrity Cruises – Diploma Graduate

-

Home Based Travel Counselor

Certifications:

Accredited Cruise Counselor (ACC)

Carnival Cruise Line Specialist

Certified Travel Consultant (CTC)

Destination Specialist (DS)

Disney Specialist

Luxury Cruise Specialist

-

Arise Virtual Solutions

- ACP Certification: Arise Virtual Solutions

- Disney Dining Reservations Certification: Walt Disney World

- Carnival Cruise Lines Certification : Customer Service – Travel Agent – Direct Sales

-

- PMP Certification

- – Pursuing56 hours of coursework (not just standard 35hrs.)

-

- University of Michigan

University

- School of Management

- International Business Major

-

University of Phoenix

- Pursuing a Bachelors of Science –

- Business Management / Accounting

- All requirements for Business Management Complete

- GPA of 3.7

-

Henry Ford Community College

- Associates in Fine Arts

- Honors Graduate

- Graphic Design Major

- Art History Major

-

- Plymouth – Canton High School

Plymouth

- Diploma Graduate

- Business Management, Accounting, & Fine Arts Major / Co-op

In summary I would like to emphasis:

Twenty-three years of Professional Experience consist of:

Business Consulting

Business

Commercial & Residential Construction Management

Project Management

HR & Operations Management

Property Management

Property

Salon & Spa Management

Salon

Hospitality Management

Hospitality

Vacation Management

Vacation

Business & Leisure Travel

Retail Management

Health & Fitness Management

Skills:

Microsoft Office

Word

Access

Publishing

Accounting

Excel

Power Point

Outlook

Adobe

Illustrator

In Design

Photoshop

Professional

QuickBooks Pro

General Ledger

Project Financial Mgmt

Payables

Receivables

Expenses

Reconciliation

All Invoicing

All Reports

Inventory

Vendor Mgmt

Payroll

Internet Banking

Marketing

Customer Service

Property Management

Human Resources

Internet Research

Instructional Training

Learning Management Systems (Design)

Travel & Hospitality-

Citrix & Avaya

Adobe Meeting

Sabre

References

- By Request

I can assist in making your workload easier & target on creating success.

I'm located within the Detroit, MI area. I will work virtual or relocate to join a team of other professionals from

anywhere in the United States also.

anywhere

Contact this candidate