Claudia Perdomo, PMP

***** ** ** ****., *****, FL, 33193

cell 786-***-****

acdpby@r.postjobfree.com

http://www.linkedin.com/in/claudiaperdomo

SUMMARY

Business Oriented Professional with strong project management experience and background in Business

Intelligence, Technology, Logistics and Supply Chain Management. Analytical and solution oriented with

demonstrated success in managing large project teams through the project life cycle. Strong ability to analyze

complex data sets, and produce strategic and tactical information supported on technical tools. Experienced

communicating and negotiating with business support units and technical support units at all management levels.

Demonstrated success in managing multiple projects in fast paced, multicultural environments. Experienced in

managing business, financial, and implementation goals associated to a project.

Specialties: Project Management, Business Intelligence, Business Management Consulting, Supply Chain

Management, Logistics, IT, Data Analysis

EXPERIENCE

Senior Business Intelligence Analyst at Hamburg Sud

10/2012 – current

Responsible for coordinating and implementing product management projects:

o Improvement of weekly performance reporting, reducing processing time and increasing quality and

accuracy. Developed several additional instruments to measure and monitor forecast evolution and

performance deviations from plan by Area and Services.

o Implemented monitoring process for early errors detection (on bookings), coordinating with Customer

Service its prompt attention and correction.

o Coordinated with Regional Areas the Customer Trusting, and monitored the process to ensure that the

region gets the proper performance credit.

o Developed dashboards and dynamic reports, improving reporting functionalities and reducing the need for

ad-hoc requests.

o Coordinated improvements and new additions to the Market Statistics tool.

Business Consulting Director at POB Consulting: Management Consulting Firm

07/2010 – 10/2012

Business Consultant responsible for managing and supporting multifunctional projects, as well as

identifying and prospecting new clients and sales opportunities

o Implemented corporate management system for status follow up which helped “Nueva Cocina Foods”

management team in their decision making process

o Developed dashboards projects (at corporate and unit level) for measuring the progress achieved on the

metrics defined on strategic planning, helping the client’s management team to keep focus on the goals

established and reorganize their team for a better performance

Claudia Perdomo, PMP

o Analyzed operational data to identify improvement opportunities for establishing goals and measuring

against targets

Strategic Business Partner at WTDC: supply chain management company

07/2009 – 10/2012

Logistics Consultant, providing Infrastructure and Operational Solutions including:

o Logistics analysis supporting clients during definition of their business model and identification of

opportunities for cost reduction

o Bonded and Domestic Warehousing, CFS, eCommerce Distribution

o Imports and Exports management, International freight coordination

Excelsior Gama Supermercados: one of the most important supermarkets chain in

Venezuela, with over 2,000 employees and 10 million dollar earnings per year.

09/2005 – 12/2007

Efficient Consumer Response(ECR) Coordinator

Project Manager implementing ECR techniques and best practices projects for improving the retail supply

chain management. Responsible to understand business practices and work collaboratively with IT teams

and business partners to identify opportunities and define solutions for business improvements:

o Out of stock index measurement, follow-up and reduction

o Product catalog synchronization

o Electronic documents for purchase order, advance delivery notice, electronic payment, etc

o Planned purchase ordering based on SAP’s requirements planning

o Facilitated and organized trainings and workshops for these projects

Logistics Systems Analyst

Project Manager for the implementation of SAP modules WMS (Warehouse Management System) and

PP (Production Planning):

o Logistics processes analysis and review, pointing out improvement possibilities

o Implementation and deployment for store automatic replenishment, based on SAP’s functionality

o Facilitated and organized trainings and workshops for these projects

Supply Chain Analyst Internship at Westin Palace Hotel Madrid

06/2004 - 12/2004

Functional analyst responsible for studying the Hotel’s Supply Chain, identifying the links and providing

integration alternatives between them

Cambridge Technology Partners: IT Consulting Firm

03/2001 – 07/2003

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Claudia Perdomo, PMP

Senior Consultant Developing

Data Warehouse Project leader assigned to provide functional and technical support to the client’s project

team

Consultant Demonstrating

Data Warehouse Technical project leader, responsible for the extraction processes development

EDUCATION

Universidad Pontificia Comillas de Madrid, Spain

10/2003 - 12/2004, Master in Logistics

Universidad Metropolitana, Venezuela

10/1995 - 10/2000, Bachelor of Science in Systems Engineering

ADDITIONAL INFORMATION

o Honors: Recipient of the UNIMET Meritorious Scholarship

o Language Skills: Native Spanish speaker, fluent in English.

o Computer Skills: SAP Retail, ORACLE, Tableau, HTML and Web Development, PL/SQL, Programming

languages and Productivity Tools. Proficient in Microsoft Office Suite

o Certifications: Project Management Professional (PMP), Sept. 2005

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