Yolanda Ortiz

*** ****** ***

Long Branch NJ ****0

732-***-****

acdpbw@r.postjobfree.com

Objective

My goal is to obtain a billing and administrative position in a medical setting befitting of my skills and experience.

Skills

Computer literate, experienced in multi-lined telephone systems, proficient in Microsoft Office and EMR systems Eclipse and Caretracker, experienced in customer service, and multi-tasking, able to do 60 wpm typing, able to competently perform venipuncture procedures, vital signs, sterilization procedures, and injections, EKG and CPR certified, and very proficient in handling Personal Injury Protection cases both New York and New Jersey as well as Worker’s Compensation.

Education

Lincoln Technical Institute Edison, NJ

Medical Assistant Certificate, November 2008-December 2009

3.78 GPA, Dean’s List

Brookdale Community College Lincroft, NJ

Associates Degree in Business Administration, September 2005-May 2008

3.02 GPA

Experience

Medtrx Healthcare Solutions Paramus, NJ

Billing Associate

February 2013- Present

Entered patient demographics and services into computerized system, verified insurance coverage, obtained claim numbers from insurance companies, handled insurance company, client and patient phone calls on billing, appealed bills unpaid by the insurance, opened and sorted mail, posted payments and billed services to patients and insurance companies, covered receptionist when necessary, and any other task asked of me by manager, COO, and clients.

Advanced Kennedy Healthcare North Bergen, NJ

Billing and Office Manager

August 2012-March 2013

Greeted patients, answered phones, entered patient demographics and services into computerized system, verified insurance coverage, obtained claim numbers from insurance companies, pre-certified services, scheduled appointments, handled insurance company phone calls on precertification and billing, appealed bills unpaid by the insurance and treatments, opened and sorted mail, posted payments and billed services to patients and insurance companies, handled co-payments, managed patients care alongside the chiropractor and attorneys, put together patient reports to pass on to attorneys and other doctors, ordered supplies, hired employees, kept track of employee hours and schedule and any other task asked of me by the doctors and office owner.

590 Medical Jersey City, NJ

Billing and Administrative Assistant

April 2012-October 2012

Greeted patients, answered phones, entered patient demographics and services into computerized system, verified insurance coverage, obtained claim numbers from insurance companies, pre-certified services, scheduled appointments, handled insurance company phone calls on precertification and billing, appealed bills unpaid by the insurance and treatments, opened and sorted mail, posted payments and billed services to patients and insurance companies, handled co-payments, managed patients care alongside the chiropractor and attorneys, put together patient reports to pass on to attorneys and other doctors, and any other task asked of me by the doctors and billing manager.

Jersey Shore Neck & Back Clinic Oakhurst, NJ

Administrative Assistant/Chiropractic Assistant

July 2010-March 2013

Greeted patients, answered phones, entered patient demographics and services into computerized system, verified insurance coverage, obtained claim numbers from insurance companies, pre-certified services, brought patients into treating rooms, set patients up on electrical muscle stimulation therapy, took patient vitals, scheduled appointments, handled insurance company phone calls on precertification and billing, appealed bills unpaid by the insurance and treatments not certified, prepared, cleaned and stocked treating rooms and performed other tasks as assigned by the Practice Administrator and Doctor of Chiropractic.

Express Care Neptune, NJ

Medical Assistant Intern

November 2009-December 2009

Administrative tasks: greeted patients, answered phones, entered patient demographics into computerized system, verified insurance coverage, and collected co-payments; Clinical tasks: took patient vitals, gave immunization injections, prepared, cleaned and stocked exam rooms; assisted physician during patient exams, and performed other tasks as assigned by the Nurse Practitioner.

Sickles Farm Market Little Silver, NJ

Cashier

May 2005-May 2010

Responsible for ringing customers, handling cash, customer service as well as some reception/clerical and filing, grocery stocking and pricing, ordering of products, and sales of annuals and nursery stock.

References available upon request.

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