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Customer Service Administrative Assistant

Location:
Windsor, ON, Canada
Posted:
April 15, 2014

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Resume:

Sabrina Travis

*** ***** *** ******* **, N*B *A* 519-***-**** acdoze@r.postjobfree.com

I am a 4th year University of Windsor student in my last semester. I have four more credits to

obtain before I can graduate which I will be completing in the fall. I have worked in many

fields from factory work on assembly lines, poultry tray packing, fish filleting, to office

assistant and managerial positions.

Objective

General Labour, Administrative Assistant, Management, Social Services

Education

B.A. Social Science, University of Windsor May 2010 to Present

Bruno’s School of Hair, Hamilton Ontario 2007

Paralegal, Park Business College 1997

Major: Psychology and Women and Gender studies

Minor: Sociology

Related course work: Basic IBM SPSS Statistics, Quantitative and Qualitative

Research, Feminist Research, basic accounting, MS Office 2010, Powerpoint, Outlook,

MS Works 2007

Skills & Abilities

Assistant Manager - U & Me R&B Restaurant 1999-2003

Successfully managed a family restaurant, increasing sales by 30% through quality

food, exceptional service and family value

Maintained expenses below budget through accurate planning and waste reduction,

purchasing and cost effective operating procedures

Planned and managed significant remodeling projects that enhanced the ambiance of

the facility

Accountable for budgeting, cost control, payroll and general accounting

Planned menus, estimated food and beverage cost and purchased inventory

Investigated and resolved food and beverage quality and service complaints ensuring

customer satisfaction and repeat business

Recruited, hired, supervised, scheduled and motivated a staff of up to 15

Trained service staff to enhance customer service and increase profits through

suggestive selling

Improved productivity and morale by initiating systems of accountability and by

instituting effective training programs

Hairstylist- Fantastic Sam’s 2009

Proficient in Schwarzkopf and Goldwell colour line

Extensive knowledge of past and current hairstyles and trends.

How to tactfully advice clients on styles that suit their hair type & lifestyle.

Shampooing and conditioning hair.

Knowledge of head massage, colour application, setting rollers and basic

blow dry techniques.

Understanding of how different hair & skin types react to various chemicals

and colouring.

Identifying hair or scalp problems, and suggesting treatments.

Cutting hair using clippers, scissors or razors.

Cleaning the salon, including work areas and equipment.

Shaving and trimming beards and moustaches.

Upselling hair products and tools

Booked appointments for repeat clientele

Stocked shelves

Handled cash

Opened and closed salon

Experience

Disc Jockey (self employed) 1999 to 2009

Performed at weddings, social and cooperate events

across Canada

Handled the tasks of selecting and playing the latest

sound recordings

Applied several methods and techniques like audio

mixing, equalization, and cueing three or more sounds

in manipulating pre-recorded music on digital Cd

tables

Responsible for applying back spinning, slip cueing,

cutting, phrasing, phase shifting, and scratching to

perform the transition from one track to another in a

creative manner

Diverse knowledge of different genres for different

age groups

Competent with audio equipment, hook-up and set-up

Strong interpersonal, communication and listening

skills

Self-managing, self-motivated, positive, enthusiastic

with a can-do attitude



Contact this candidate