Don Wallace

Installation and Maintenance Technician

Rockwall, TX

acdoor@r.postjobfree.com - 214-***-****

Motivated Cable Technician with more than 8 years in the Cable industry. Adaptable and personable with a

focus on customer

service. Willing to travel and work a flexible schedule.

WORK EXPERIENCE

Truck Driver

Folkens Bros Trucking - Lester, IA

Responsibilities

Long Haul Trucking

Installation and Maintenance Technician

Verizon Communications - Wylie, TX - March 2005 to August 2013

75098

Install phone/internet/video to meet aplicable standards and codes. Test and inspect systems upon completion

of installation to assure quality and proper operation. Provide system information and training to the customer.

Responded immediately to service needs as assigned for timely repairs or replacement of equipment.

Performed required

after-hours service on an as-needed basis to meet the needs of customers.

Completed documentation for installations and service calls, clearly outlining and chnages or special

instrucitons.

Assured proper maintenance and accountability for assigned company vehicle tools and inventory to promote

professionalism,

efficiency and productivity.

Observed and complied with safety regulations and maintenance procedures.

Acted as a mentor to entry-level technicians, to install, test, troubleshoot, repair and modify equipment.

Met 99% of deadlines and quotas for installations and repairs.

Resolved an average of 10 technical inquiries each day.

Truck Driver

Self Employed - Dallas, TX - June 1992 to March 2005

Drives truck with capacity of more than 3 tons to transport and deliver cargo, materials, produce and livestock.

Maintains radio or telephone contact with base or supervisor to receive instructions or be dispatched to new

location.

Maintains truck log according to state and federal regulations; Keeps record of materials and products

transported.

Position blocks and ties rope around items to secure cargo for transport.

Cleans, inspects, and services vehicle. Operates equipment on vehicle to load, unload, or disperse cargo or

materials.

Obtains customer signature or collects payment for goods delivered and delivery charges.

Assists in loading and unloading truck manually.

Chief Electrician / Microwave Technician

TPL / TU Electric - Dallas, TX - October 1970 to January 2004

Dallas

Installation of microwave communication systems, multiplexing equipment, dc power systems and associated

cabling.

Diagnosis of path alignment problems and troubleshoot MW systems to the card level. Conduct site audits

for future installs.

Comply with various customers standards of installation; Communicate with the customer about issues, on

site changes and recommendations ~ within OSHA regulations.

Basic understanding of Microwave Theory. (i.e. polarity, path alignment, modulation, bandwidth and

power(dBm)) Use of

Power Meter, Frequency Counter, Spectrum Analyzer and Digital Voltmeter.

Understanding of TDM and Ethernet structural characteristics. Understanding of DC and basic AC power.

Read and understand

schematics and block diagrams for installation and troubleshooting purposes.

EDUCATION

Associate of Science

University of Texas at Arlington - Arlington, TX

ADDITIONAL INFORMATION

Skills

Cable installation expert Critical thinking

Network connectivity knowledge Complex problem solving

Flexible schedule Active listening

Motivated team player Operations and Systems analysis

Basic mathematical aptitude Extremely dependable

Time management Works extended hours

Contact this candidate