NAKIEA M SANDOVAL

***** ****** ** *** ***

Whittier, CA 90604 Phone: 323-***-****

acdoe9@r.postjobfree.com

Overview:

Reliable Administrative Assistant with 5+ years of corporate experience, Self-Motivator, Able to work independently

with little oversight and prioritize tasks. Handled customers effectively by identifying needs, quickly gaining trust,

approaching complex situations and resolving problems to maximize efficiency, Performed administration tasks such as

filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental

use. Document organization, developed and created effective filing system to accelerate paperwork processing.

Multitasking. Demonstrated proficiencies in telephone, e-mail, and fax and front-desk reception within high-volume

environment.

Detail oriented with ability to multi-task, prioritize, in a fast paced environment, utilizing diversified equipment.

Additional Skills includes:

● 10 key by touch ● Professional

● 40 wpm ● Diligent

● knowledge of SAP data base ● Punctual

● knowledge of ARIBA data base ● Bilingual

● knowledge of Tiny Term Data base ● MS word, Excel, Power Point

Professional Experience

Assistant to Operations Manager, 05/2012-05/2013

Frank D. Lanterman Regional Center, Los Angeles, CA

Created and/or update department desk manuals (i.e. Operations manual, receptionist manual), sorted and organized all

floor keys, desk keys and cabinet keys. Implemented bomb threat cards at every work station, order office supplies,

filling in for receptionist, and walk floors on a weekly basis to ensure all equipment is functioning properly or if there

are any concerns that need to be address. Assist in setting up training for new telephone console.

Front Desk Receptionist, 06/2011- 05/2012

Alameda Dental Group- Walnut Park, CA

Answered multiple phone lines, assisted patients with paperwork, filed, verified insurance, received incoming and

outgoing mail, performed general office duties

Executive Administrative Assistant, 06/2005 - 09/2009

Chevron Environmental Management Company Venturi – Brea, Ca

Create and/or update service orders using SAP and Ariba systems. Keep track of approval flow on Service Orders.

Work closely with suppliers to insure proper costs are implemented on current service orders. Assists secondary

and primary suppliers with creation of Service Order Request forms.

Prepare invoices for approval by Project Managers. Check to ensure budget covers the invoice amount, otherwise alert

Project Managers regarding any discrepancies. Process and file invoices upon approval.

Assist Project Managers with assorted tasks such as trouble shooting STRATA (a propriety project management

program), SAP, and Ariba, helping with filing, mailing, sending out funding requests, filling in for the receptionist.

Organize meetings, set up conference rooms. Make Travel arrangements, and maintain project manager’s calendars.

Systems Specialist, 01/2005 - 05/2006

Los Angeles County Office of Education – Santa Fe Springs, Ca

Logged refund checks received from the Tax Shelter Annuity (TSA) Vendors. Filed and maintained the integrity of file

folders containing TSA information. Reviewed TSA reports and sent them to the appropriate district.

General office duties, including mailing letters and answering the telephone.

Education

2010 American Career College/Certificate in Medical Assisting Los Angeles, Ca

2000 Bell High School – Bell, Ca

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