WENYUAN(ANSON) ZHAO, MBA

acdoaj@r.postjobfree.com - 1-630-***-****

QUALIFICATION SUMMARY

Strategic Planning – e-Commerce – IT Management – Project Management

Dynamic management executive with 18 years of achievement spanning strategic planning, project management, and IT management for industry-leading companies. Advanced technical background complemented by strong business acumen, with proven ability to identify, pursue, and capture new business opportunities and increase revenue. History of driving growth in sales, client base, and market share through use of e-commerce platforms and other business technology. Demonstrated capacity to deliver IT-empowered business solutions that streamline operations, cut costs, increase capability, improve services, and accelerate growth. Proven ability to analyze existing systems and processes, identify opportunities for greater effectiveness, and grow productivity, quality, and consistency. Diligent, organized manager with history of steering high-priority, $1M+ projects from planning through delivery. Tested leader who can build and coach successful, cross-functional teams.

Areas of expertise:

STRATEGIC PLANNING – E-COMMERCE – PROGRAM/PROJECT MANAGEMENT – IT MANAGEMENT –BUSINESS INTELLIGENCE –OPERATIONS – PROCESS IMPROVEMENT – IT STRATEGY – ORGANIZATIONAL MANAGEMENT – RISK MANAGEMENT –BUSINESS PLANNING– BUDGET MANAGEMENT – TEAM LEADERSHIP

MAOREN GROUP CO. LTD – Wuhan, China 2012 to Present

Leading fashion brand specializing in the design, development, manufacture, distribution, and marketing of underwear and accessories; company operates over 1,000 stores throughout mainland China.

E-COMMERCE GENERAL MANAGER & CHIEF INFORMATION OFFICER

Preside over both technical and business components of Maoren’s e-Commerce platform, leading strategy and execution to best drive growth. Develop and implement IT solutions to bolster site functionality and security, and enhance the end-user experience. Study market and competitor trends, identify business opportunities, and lead initiatives to grow revenue, client base, and market share. Restructured and continually coach 34-member team, maximizing the performance and potential of personnel.

- Directed the end-to-end development of Maoren’s e-Commerce platform, driving project from planning and design through launch and maintenance; conceptualized initial strategy for the site, and leveraged technical expertise to convert vision into a business reality.

- Designed e-Commerce product and channel plans, crafting targeted growth strategies that engaged consumers and penetrated markets; achieved 80% month-over-month sales growth and 60% year-over-year increases.

- Grew sales revenue from $2M to $30M during tenure through integrated IT and business development strategies.

CHINA DONG XIANG GROUP CO. LTD – Beijing, China 2009 to 2011

Publicly-traded, international sports fashion brand management company with over 4,000 stores throughout mainland China, Hong Kong, Macau, and Japan.

SENIOR IT MANAGER

Devised and implemented IT solutions to improve organizational performance, efficiency, and capability. Engaged senior staff across multiple divisions to define business goals, developed IT-enabled business solutions, and aligned IT initiatives with broader objectives of growth, profitability, and productivity. Led 38-member cross-functional team and administered $1M+ project budgets. Designed and introduced new work systems, processes, and procedures to best pursue program and project goals.

- Established IT strategic plan and grew an overall IT capability metric from 26% to 56%; also improved service delivery and ensured complete fulfillment of customer needs, driving customer satisfaction from 75% to 90%.

- Startup e-Commerce business, brought sales revenue from $0 to $8M within 12 months.

- Directed $1.6M supply chain integration project with PLM system implementation; reduced product delivery time by 42%, grew production efficiency by 28%, and cut production costs by 14%, all beating project objectives.

- Optimized 19 individual IT standards, policies, and procedures to cut costs and streamline operations; delivered 10% reduction in IT costs and cut recovery time from 2 days to 2 hours.

- Re-engineered ineffective business processes and led enterprise data governance initiatives to grow business data accuracy by over 70% and cut the time for report generation from 1 day to 30 minutes.

- Embraced a collaborative leadership style that better motivated and engaged staff, attaining a turnover rate of less than 3%.

- In praise of performance, earned company’s Department of the Year and Manager of the Year honors.

EFAFA TECHNOLOGY CO., LTD – Manila, Philippines 2007 to 2008

Software outsourcing firm serving clients primarily from the U.S. and APAC.

VICE PRESIDENT OF OPERATIONS

Directed company-wide process improvement initiatives, devising and executing strategies to maximize efficiency, quality, and productivity. Continually analyzed work systems and business processes to identify strategies that streamlined operations, cut costs, and enabled business growth, all while maintaining world class quality and customer satisfaction. Defined and optimized working procedures and standards across IT, HR, Finance, and Administrative functions. Led software outsourcing projects for high-priority clients, delivering innovative solutions while developing sufficient contingencies to minimize risk. Headed 56-member team.

- Established 38 working procedures with detailed documentation standards to systemize best practices; new operating framework helped to ensure each project met ambitious quality standards and was delivered on-time and on-budget.

- Attained 90+% customer satisfaction ratings, elevating company esteem and competitively positioning the firm for both new and follow-on engagements.

- Discovered and captured opportunities to cut costs, delivering projects up to 20% under-budget without sacrificing quality or performance.

- Introduced KPIs and developed staff training program to improve consistency and quality in team operations; grew productivity by 15% and achieved annual turnover rate of less than 5%.

UPS SUPPLY CHAIN SOLUTION CHINA CO., LTD – Shanghai, China 2005 to 2007

One of the core business units of global logistics leader UPS; operates more than 20 branches in China.

IT MANGER

Drive the development, execution, and delivery of large-scale initiatives, leading both technical and administrative aspects of projects. Collaborated with cross-functional officers to understand business needs and requirements, and translated into technical solutions. Led 24-member team.

- Directed $2M logistics and supply management information systems project for the Beijing Olympic Games, delivering project 2 weeks early and 10% under-budget.

- Standardized IT service management processes nationwide, introducing ITIL best practices into IT operations.

PRIOR EXPERIENCE

THE HARTCOURT COMPANIES, INC. – Shanghai, China 2001 to 2005

DIRECTOR OF INFORMATION TECHNOLOGY AND SYSTEMS

- Drove $1.8M ERP implementation, producing 25% growth in productivity, re-engineering over 600 business processes, introducing full control for approval authorization process, and cutting business report generation time to less than 12 hours.

THATWEB SOLUTIONS PTE LTD – Singapore 1999 to 2001

DELIVERY MANAGER

THE THIRD RESEARCH INSTITUTE OF PUBLIC SECURITY AUTHORITY – Shanghai, China 1995 to 1999

NETWORKING MANAGER

EDUCATION

University of Sunshine Coast - Australia

Master of Business Administration

Shanghai University

Bachelor’s Degree in Computer Automation

PROFESSIONAL DEVELOPMENT

ITPM Training Institution

Project Management Professional (trained)

EXIN

ITIL (certified)

Shanghai Accounting Institution

CPA (trained)

TECHNICAL SKILLSET

Enterprise Architecture

SOA, BPM, ESB, EIP, TOGAF, COBIT

Infrastructure Technology

Cloud, Networking, Server, Backup/Recovery, Data Center

Application Systems

OA, SAP ERP, CRM/SRM, PLM, WMS, DRP

Data Management Technology

BI/MDM, Data warehouse

Software Development

C++, PHP, SQL

FOREIGN LANGUAGES

Chinese, Cantonese

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