Career Target: Program / Project Manager

Extensive experience as IT Project Manager and Functional Lead for

delivering end to end IT solutions to various business verticals,

including Retail, Health Care, Finance, Manufacturing and Supply Chain

Management. Considerable experience in implementing Oracle Retail

applications for large clients in USA and South America.

Consistently demonstrated success in meeting technology-business goals,

including productivity, process, and communication improvements.

Project Management:

Managed numerous IT projects through the design, construction, integration,

testing, and go-live phases. Skilled in leading and motivating large,

cross-functional teams through the full project delivery lifecycle with

quality gates to achieve time, cost, and quality goals. Successful in

managing scope, schedules, budgets, estimates, and effective communication.

Commercial Products Design and Implementation:

As part of the Commercial Products Implementation team at Visa Inc., helped

in design of new commercial products and enhancements to existing products.

Participated in final validation and sign-off for production deployment.

Oracle Retail applications:

Was a key member of the Oracle Retail Merchandising solution at The Gap,

San Bruno(USA and Farmatodo, Venezuela (South America).

As the Project Manager and functional lead, led the implementation teams to

successful implementation of Oracle Point-of-Service application at Anchor

Blue Retail Group (LA), Abercrombie & Fitch (Columbus, Ohio), Truworths

(Cape Town, South Africa) and Metra (Chicago, Illinois).

Data Warehouse:

Project Management for implementation of data warehouse/ data mart

solutions for US Member Data Warehouse at Visa (Foster City, CA), Service

Center Data Mart at Gap (San Bruno, CA), Global Freight Forwarding Data

Warehouse at American President Lines Logistics (Oakland, CA), Gross

Revenue Reporting Data Warehouse for multiple product lines for Trident USA

Health Services (Corp. Office at Burbank, CA).

Infrastructure and Data Center Migration:

Project Manager for successful migration of in-house developed TelradX

system from physical to virtual environment for Trident USA Heath Services

(Corp. Office at Burbank, CA). The TelradX system consists of a suite of

applications and services that perform processing of X-ray and ultrasound

information and images for tele-radiology.

Project Manager for HPUX/Sybase 15.0.3 to IBM AIX/Sybase 15.7 Migration,

and New Membership Model Adoption projects at AIM Specialty Health,

Chicago.

Project Manager for migration of Data Center for CSIACX application from

its old location in Redwood City to Mitchell's facility in San Diego

without production interruption.

Web Applications:

Project Manager for development and on-schedule launch of the online

ordering website for Crazy8, a new brand for Gymboree (San Francisco) and

enhancement of website for Canadian Tires (Toronto, Canada).

Enterprise Resource Planning Solutions:

Successful implementation of BaaN ERP solutions for various manufacturing

companies in India and Sharjah (UAE) as well as Oracle GEMMS process

manufacturing solution for Indian Aluminum (INDAL), Mumbai (India).

CORE KNOWLEDGE & SKILL AREAS

?Program Management ?Project Management

?Requirements Analysis ?Solution Design ?Data Warehouse

?Process Improvement ?Change Management ?Cross-Functional Team Leadership

?Issue Assessment & Resolution ?Budget Planning & Monitoring

?End to End System Validation

PROFESSIONAL EXPERIENCE

Employer: Encore Software Services, San Jose, CA, USA (April 2011 -

Present)

Title: Director

Responsibilities: Direct IT projects through the entire lifecycle,

including requirements analysis, effort and resource estimation, project

planning through delivery and transition to support. Work with client teams

and other partners to ensure proper communication and resource utilization.

Also help in issues resolution though timely escalations.

Selected Projects/Accomplishments:

1. Client: AIM Specialty Health, Deerfield, Chicago, IL

Project: Migration of Enterprise Applications from HPUX/Sybase

15.0.3 to IBM AIX/Sybase 15.7 ASE (October 2013 - Present)

The project involves migration of around 35 HPUX Itanium servers

with Sybase (ASE) 15.0.3 to multiple LPARs on 3 IBM P770 servers

with Sybase (ASE) 15.7. Approximately 50 Sybase instances are being

migrated.

Role: Project Manager

Responsibilities: Identify different work streams and responsible

teams; identify detailed tasks and dependencies, create project

plans and schedules, monitor progress, escalate and track issues

until closure, regular communications with stake holders.

Project: New Unified Membership Model Implementation (January 2014

- Present)

The project involves creating a single AIM view of Membership Data.

IBM InfoSphere Information Server and DataStage/QualityStage have

been deployed and industry standards/best practices are being used

to provide common process, methods and technologies for all AIM ETL

purposes regardless of source or destination. Business Objects is

the front end tool for viewing and analyzing the data.

Role: Project Manager

Responsibilities: Review Data Models, understand entity and

attribute details, create project plan and schedule, assign tasks

to team members and ensure proper resource utilization, escalate

and track issues until closure, regular communication with stake

holders.

2. Client: Visa Inc., Foster City, CA

Project: Commercial Products Design and Implementation at Visa Inc.

(June 2012 - June 2013)

Role: Functional Lead / Manager

Responsibilities: Convert high level business requirements into

detailed Use Cases and process flows. Monitor the development work

closely to ensure that the requirements had been being

incorporates. Create UAT test cases, participate in UAT, perform

final validation and sign-off for production deployment.

3. Client: Trident USA Health Services, Burbank, CA

Project: Implementation of Gross Revenue Reporting Data Warehouse

(April 2011 - April 2012)

Role: Project Manager

Responsibilities: Work closely with business and IT teams from all

the product lines to ensure that the business requirements had been

captured properly and incorporated in the design. The data

warehouse was implemented on schedule through close coordination

with distributed teams and proper scope management.

4. Client: Trident USA Health Services, Burbank, CA

Project: Migration of TelradX application to new virtual platform

for Trident USA Health Services (September 2012 - April 2013)

Role: Project Manager

Responsibilities: The task involved consolidation from 22 servers

to 10. Managed applications migration using agile methodology.

Coordinated simultaneous activities by multiple teams in West Coast

and East Coast to ensure minimal issues during cut over.

Employer: SkillNet Solutions, Inc., Sunnyvale, CA, USA (October 2006 -

March 2011)

Title: Project Director

Responsibilities: Help in growing the practice, develop new business, and

provide delivery services to retail clients. Delivery roles included

project management, functional and technical consulting, software

selection, change management, package implementation, integration,

customization, and custom development services.

Selected Projects/Accomplishments:

1. Client: Metra, Chicago, IL

Project: Oracle Point-of-Service Ver 13.1.1 implementation (Feb

2010 - March 2011)

Role: Project Manager

Responsibilities: Perform gap analysis and create Functional

Designs, manage product customization and integration with othet

systems, create user training documents using Oracle UPK (User

Productivity Kit), perform Key Users training, assist in User

Acceptance Testing, manage Go-live and provide roll out support for

multiple stations.

2. Client: Truworths, Cape Town, South Africa

Project: Oracle Point-of-Service Ver 13.1.1 Implementation (Mar

2009 to Nov'2009)

Role: Project Manager

Responsibilities: Conduct Conference Room Pilot, perform gap

analysis, manage customization and integration using Agile

methodology.

3. Client: Abercrombie & Fitch, Columbus, Ohio

Project: Oracle Point-of-Service Ver. 13.0.1 Implementation (March

2008 till November 2008)

Role: Project Manager

Responsibilities: Conduct Conference Room Pilot, perform gap

analysis, create Functional Design, and manage customization and

integration with other applications, system testing, integration

testing, accepting testing and go-live.

4. Client: Anchor Blue Retail Group, Ontario, CA

Project: Oracle Point-of-Service Ver. 12.0.1 Implementation

(December 2007 till July 2008)

Role: Project Manager

Responsibilities: Conduct Conference Room Pilot, perform gap

analysis, create Functional Designs, and manage customization and

integration with other applications.

5. Client: Canadian Tire, Toronto, Canada

Project: Enhancement of existing website (October 2007 to November

2007)

Role: Project Manager

Responsibilities: Capture and analyze business requirements, manage

scope, cost and schedule during development, provide go-live

support.

6. Client: The Gymboree Company, San Francisco, CA

Project: eCommerce Website development for new brand (Crazy8) (May

2007 to August 2007)

Role: Project Manager

Responsibilities: Capture and analyze business requirements, manage

scope, cost and schedule during development, coordinate acceptance

testing and go-live.

7. Client: Farmatodo, Caracas, Venezuela

Project: Oracle Retail Merchandising System Ver. 11.0.11 (January

2007 till March 2007)

Role: Functional Consultant / Manager

Responsibilities: Train and assist the QA team and end users during

system, integration and acceptance testing.

Employer: Covansys Corp. (now CSC), Santa Clara, USA (October 1998 -

September 2006)

Title: Director

Responsibilities: Help in business expansion, pre-sales support,

delivery including project management, functional and technical

consulting, software selection, change management, package

implementation, integration, customization, and custom development

services

Selected Projects/Accomplishments:

1. Client: APLL (American President Lines Logistics), Oakland, CA

Project: Global Freight Forwarding system for (July 2006 -

September 2006)

Role: Business Analyst

Responsibilities: Business analysis, functional design, and data

modeling for Global Freight Forwarding System Data Warehouse. The

data warehouse was created in Oracle and Informatica ETL tool was

used for feeding data from DB2 databases.

2. Client: The Gap, San Bruno, CA

Project: Retek Merchandising System Ver. 10.5 Implementation (Sep

2002 - June 2006)

Roles: Business Analyst, System Test Lead, Parallel Test Lead

Responsibilities: During over four years association with the

client, played several roles including requirements gathering and

analysis, functional and technical designs for package

customization, interfaces technical designs, system test lead,

integration testing, parallel test SPOC (Single Point Of Contact),

implementation and post-implementation support.

3. Client: Mitchell International, San Diego, California

Project: Data Center and Applications Migration (May 2002 to

August 2002)

Role: Project Manager

Responsibilities: Manage migration of the CSIACX application from

its old location in Redwood City to Mitchell's facility in San

Diego without production interruption.

4. Client: Visa, Inc., Foster City, CA

Project: Design, Development and Implementation of US Member Data

Warehouse (July 2000 - Dec 2001)

Role: Project Manager

Responsibilities: Architecture design, project management for

development, functional testing and implementation of US Member

data warehouse. This involved working with cross-functional teams

in Visa to ensure quality and timeliness of deliveries. Followed

Visa's methodology and templates for project management and

reporting.

5. Client: The Gap, San Bruno, CA

6. Project: Design, Development and Implementation of Service Center

Data Mart (March 2000 to June 2000)

Role: Project Manager

Responsibilities: Gather and analyze business requirements, manage

design and development, perform design review, perform testing and

UAT support, Implementation support

Employer: Emirates Industrial & Trading Company Ltd., Sharjah, UAE (Sep

1997 - Sep 1998)

Systems Manager - ERP Implementation

Projects/Accomplishments:

Role: Systems Manager

Responsibilities: Analyze business processes and product structures.

Manage BaaN IV ERP implementation for the pilot company (edible oil

producer). Modules implemented: BaaN Process, BaaN Distribution BaaN

Finance

Employer: Ashok Leyland Information & Technology Ltd., Bangalore, India

(Feb 1995 - April 1997)

Systems Manager - Business Development and Delivery

Selected Projects/Accomplishments:

1. Client: ELGI Equipment Limited, Coimbatore, India

Project: Implementation of BaaN/ Triton 3.1b ERP solution

Role: Project Manager

Responsibilities: Provide technical leadership, analyze business

processes and product structures, map business processes BaaN.

Manage product configuration, customization and implementation.

2. Client: Tata Refractories Limited, Belpahar, India

Project: Design, Development and implementation of Integrated

Enterprise System

Role: Project Manager

Responsibilities: Capture and analyze requirements, create

technical architecture and design, manage solution development.

3

Employer: Tata Steel, Jamshedpur, India (Until Jan 1995)

Manager - Information Technology Services

Selected Projects/Accomplishments:

Designed, developed and implemented a Production Planning System for

sister company 'Tata Metals & Strips', Information System Planning for

Tata Main Hospital and Town Division, Order Management System for

Marketing Division, etc.

EDUCATION & CREDENTIALS

1. Post Graduate Diploma in Business Management (specialization in Systems

and Finance)

Xavier Labor Research Institute, Jamshedpur, India

2. B.Sc. (Engineering.) - Electrical

Birla Institute of Technology, Mesra, India

CERTIFICATIONS

1. Project Management Professional (PMP# 65624)

2. Professional Scrum Master I (PSM I)

3. Enterprise Logistics from BaaN, UK

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