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Quality Control Customer Service

Location:
Charleston, SC
Posted:
April 15, 2014

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Resume:

Robert S. Holland

**** ******* ***

Charleston, SC 29406

843-***-****(C)

843-***-****(H)

acdo7m@r.postjobfree.com

Career Summary

An experienced Team Coordinator/Machine Operator with over 20 years in

manufacturing, including the manufacture of non-nuclear components for the

Navy as well as automotive/truck timing gears for Caterpillar, Cummins,

International, GM, Ford, and Chrysler. Experienced in most levels of

manufacturing, organizations, including machine operations, assembly,

planning, sap, customer service, quality control, training, and

supervision.

Career History

(Aerotek) Charleston Marine Containers CMCI May 2010- May 2013

Quality Technician

. Interpret company policies and safety regulations

. Develop and initiate standards and methods for inspection, testing,

and evaluation

. Develop and implemented methods and procedures for disposition of

discrepant material to access cost and responsibility.

. Performed source inspection at supplier facility

. Performed receiving inspection of purchased material from suppliers.

. Performed patrol inspection on work in process material

. Assist Engineering department with process development and problem

solving

Getrag Precision Gear, Charleston, SC January 1994- September 2010

Team Coordinator (2006 -2010

Responsible as coordinator of Milling Department.

. Coordinated the flow of parts of timing gears for Cummins Diesel

Engines

. Increased with production volumes, with MRP which improved piece cost,

and improved quality through lower scrap rates and less defective

parts.

. Insured all safety, attendance, quality, and housekeeping standards

were met.

. Leader in continuous improvement activities, including work habits,

set-up reductions activities, process flow, and continuing education

for all team members

. Utilized SAP system to track work orders and parts through milling

department

. Participated in MRB disposition of raw material or semifinished or

finished products.

. Maintained Corrective action log for team

Quality Technician (2001- 2006

Responsible for quality control in the lab and the workplace.

. Performed maintenance, repair and calibration of all gauge lab

equipment

. Maintained accurate records of all measuring and testing equipment

. Procured new gauging as needed for replacement and for new projects.

. Participated in the development and implementation of two training

manuals for the business

. Participated in MRB disposition of raw material or semifinished or

finished products

. Recommend that products be returned to vendors, reworked, scrapped or

sold as seconds.

Production Machinist (1994-2006

Responsible for the production of timing gears working in a cell layout and

a team environment.

. Worked as a machinist, operating 1 CNC lathes, 1 CNC hob, 1 deburr

machine and 4 CNC Makino milling machines

. Participated in the development of the process documentation and

training manuals for the Werth bore CNC Makino milling machines which

improved the manufacturing process by 68%.

. Worked with engineering introducing prototype gears into the cell.

. Developed PM schedules for the cell to help reduce downtime from

maintenance problems.

Beta Tech, Charleston, SC 2000-2007

Instructor

Responsible for the instruction of basic training courses.

. Taught basic accounting, computer and math classes

. Recruited actions teams among instructors and students to organize

peer review panels to help with problem resolutions within the school

. Served as night lead instructor

Spinnaker Drape and Quilt Factory, Charleston, SC 1992-1993

Quality Technician

Responsible for the Quality control of drapes and quilts as product leave

the production line.

. Performed quality inspections to verify compliance with specifications

. Assist in communicating with customer to develop a customer-supplier

report card

. Participated in implementing statistical process control within drape

and quilt business

Foster Wheeler Corporation, Charleston, SC 1988-1992

Machinist Helper

Responsible in assisting journeymen machinist in the manufacture of non-

nuclear components for Navy.

. Worked in areas responsible for disassembly, overhaul, assembly,

and testing of various components

. Coordinated with shop supervisors what parts and supplies are

needed at machines with JIT system (pull system)

EDUCATION

Limestone College - Completed 3 years toward BS degree

University of Kentucky - Lean Manufacturing

Trident Technical College - Associate in Business Management

Associate in Arts

Microcomputer Business Applications

Quality

Fundamental of Machine Operations

5-S

Six Sigma Yellow Belt

Kiazen Workplace

MRP & JIT

Statistical Process Control

Ken Blanchard Leadership Training

COMPUTER KNOWLEDGE

MS office, Word, Excel, Access, PowerPoint and Project, Outlook,

Internet,

E-mail

References available upon request



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