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Customer Service Administrative Assistant

Location:
Windsor, ON, Canada
Posted:
April 15, 2014

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Resume:

E DYTA BUDZ IOSZ

**** ****** ****

La Salle, Ontario N9J 1C1

226-***-****

acdo59@r.postjobfree.com

April 15, 2014

Windsor, Ontario

Dear H i r ing Manager,

I would like to be considered for the Customer Service/Sale as Representative position .

Your company would a llow me to fur ther develop my interpersonal skills and work in a

s timulating and challenging environment.

D uring my t ime at Farrow Customs Brokers I have gain valuable knowledge in preparing

and processing import/export documents according to customs regulations. I am familiar

and understand invoices of all types, as well as dealing with the proper tariff t reatments,

d uty, and other requirements for the company. I have experience in calling carriers and

vendors for paperwork or other necessities that may be needed. My time at St. Clair College

as an Instructor provided me with the experience I need to communicate with people in an

effective and clear manner while staying aware and sensitive to different cultural

backgrounds. I can and will meet program policies, regulations, deadlines, procedures, and

any expectations. Using my excellent organizational and multi-tasking skills, I am

confident in my ability to quickly becoming a valued addition to your hardworking team. My

position at Reflections Floral and Photography as an Administrative Assistant, I gained

valuable experience in navigating policies, interpreting documents and communicating

effectively with difficult clients. I am very capable of providing support, coordination, and

assistance to fellow coworkers. I have worked with many types of people and I feel confident

w ith my customer service skills will be a great benefit to your company.

T he knowledge I have gained through my academic and work experience allows me to

navigate a computer in a competent and capable manner. I have a comprehensive working

k nowledge of various computer applications including AS 400, MS Word, Excel, Blackboard,

and PowerPoint.

I am confident that I can meet the requirements that you have outlined and look forward to

t he opportunity to meet with you in an interview. Please feel free to contact me at (226) 315-

0341 or by email at acdo59@r.postjobfree.com.

Sincerely,

Edyta Budziosz

Enclosure

EDYTA BUDZ IOSZ

1030 Reaume Road

La Salle, Ontario N9J 1C1

226-***-****

acdo59@r.postjobfree.com

E MPLOYMENT SKILLS

Across Agent

• Prepare and process import/export documents and other forms on behalf of clients

according to customs regulation, laws and producers.

• Organize duty, taxes, Bonded goods, and Pars entries.

• Obtain a NAFTA (North American free Trade Agreement Certificate) and a Form A.

• Receive information from clients and distribute accordingly.

S t. Clair College I nstructor

• Taught students using lectures, demonstrations, discussion groups, videos, and group

p rojects.

• Responsible for teaching curr iculum, preparing teaching materials and outlines for

courses.

• Prepared, administered, and marked tests and papers to evaluate students’ progress

Administrative Assistant

• Opened and distributed incoming regular and electronic mail and other material and

coordinated the f low of information internally and with clients and organizations

• Scheduled and confi rmed appointments and meetings of employer.

• Answered telephone and electronic enquires and relayed telephone calls and messages.

• Setup and maintained manual and computerized information filing systems, quotes,

payment deadlines, and contract filing

• Communicated with clients and provided electronic li teratures

EMPLOYMENT EXPER IENCE

NEE MAK November 2013-Present

W indsor, Ontario Machine Core Operator

FARROW CUSTOMS BROKERS

March 2013-November 2013

Windsor, Ontario Across Agent (Across Clerk One)

ST. CLA IR COLLEGE February 2010 - April 2012

Windsor, Ontario I nst ructor for Academic and Career Entrance Program

REFLECT IONS FLORAL AND P HOTOGRAPHY May 2008 - January 2010

Windsor, Ontario Administrative Assistant/Photography Assistant

EDUCAT ION/TRAI N I NG

2003 – 2008 University of Windsor Windsor, Ontario

B.A. Honours English Language and Literature

M inor in H istory and Child Psychology

2008 – 2010 Ryerson University W indsor, Ontario

Certification in Editing and Publishing

REFERENCES Available upon request



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