JOLISA LOVE

*** ***** **** *****

Durham, North Carolina 27703

919-***-****

acdo58@r.postjobfree.com

PROFESSIONAL EXPERIENCE

G2 SECURE STAFF MORRISVILLE NORTH CAROLINA UNITED STATES

Customer Care Agent (September 2010 - Present)

. Dispatch work crew.

. Supervise Personnel.

. Record and maintain files.

. Customer Service.

. Relay directions, orders and messages to ensure prompt service and

safety.

HOME INSTEAD SENIOR CARE CHAPEL HILL NORTH CAROLINA UNITED STATES

Caregiver (October 2012 - Present)

. Prepare and maintain records of client progress and services

performed, reporting changes in client condition to manager or

supervisor.

. Perform housekeeping duties, such as cooking, cleaning, washing

clothes or dishes, or running errands.

. Transport clients to locations outside the home, such as to

physicians' offices or on outings, using a motor vehicle.

. Administer bedside or personal care, such as ambulation or personal

hygiene assistance.

. Provide patients with help moving in and out of beds, baths,

wheelchairs, or automobiles and with dressing and grooming.

. Care for patients by changing bed linens, washing and ironing laundry,

cleaning, or assisting with their personal care.

. Entertain, converse with, or read aloud to patients to keep them

mentally healthy and alert.

. Administer prescribed oral medications, under the written direction of

physician or as directed by home care nurse or aide, and ensure

patients take their medicine.

. Plan, purchase, prepare, or serve meals to patients or other family

members, according to prescribed diets.

EDUCATION

SOUTHERN HIGH SCHOOL DURHAM NORTH CAROLINA UNITED STATES

High School Diploma, June 2010

. Academic Honor Roll: 2007, 2008, 2009

. Outstanding Attendance Award: 2008

DURHAM TECHNICAL COMMUNITY COLLEGE DURHAM NORTH CAROLINA UNITED STATES

LPN Nursing Program Candidate, May 2014

FAYETTEVILLE TECHNICAL COMMUNITY COLLEGE

Medical Billing & Coding (Inpatient & Outpatient) Feb 2014

ADDITIONAL SKILLS

. Communication Focused: 6 years experience in customer service.

. Problem Solving: Can independently and efficiently find appropriate

solutions.

. Technology and Systems efficient: Word processor, Adobe etc.

. Great typing skills

. Will deal with customers on all levels, such as telephone or email.

With the patience to listen and ensure help to the best of abilities.

Contact this candidate