Debbie E. VanDeventer

**** ****** ****

Durham, N.C.

Home Phone: 919-***-****

Cell Phone: 919-***-****

Emaiil:acdo57@r.postjobfree.com

Summary of Core Skills:

Proficient in Microsoft Office 2007 and Microsoft Office 2008 for Mac

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Experience in data entry

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Excellent customer service skills

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Strong attention to detail

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Excellent time management skills with the ability to meet and exceed deadlines

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Proficient written and verbal communication

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Flexible in adapting to change

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Proficient in working independently

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Proficient in document processing

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Proficient in maintaining databases & tracking budgets

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Proficient in “IT Help Desk” support

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Experience working with outside vendors

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Experience in Purchasing of products and supplies

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Proficient in maintaining inventories

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Experience using Remedy

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Proficient in tracking and creating various reports

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Ability to work cooperatively in a group settings

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Proficient with scheduling and setting up of training classes, meetings and conferences

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Proficient in Oracle database management

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Professional Experience:

Preferred Staffing Group (PSG) January 2008 – September 2012

Maintained and tracked annual inventory budget for the NIEHS IT group.

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Maintained and tracked Blackberries & I Phones using Excel.

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Assisted with Purchase orders with vendors and followed up on payments.

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Entered service request tickets using Remedy for distribution of Blackberries & I Phones.

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Prepared documentation for Property Passes, transfers, surplus and Report of Survey Investigations.

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Received & entered NIEHS equipment into the Oracle Property Database.

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Assist NIEHS Property staff with yearly inventory.

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Assist with administrative duties such as copying, faxing, typing and conference room

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reservations.

Prepared travel arrangements for hotels and car rentals for out of town guests for

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meetings and conferences as needed.

• Prepared packages for shipment back to vendors from the customer.

Management Systems Designers (MSD) January 2006 – December 2007

• Maintain PC and Mac loaner pool for the Computer Technology Group.

• Provided training room assistance for equipment, setups including network connections.

• Entered service request tickets for setups, pickup and return of loaned equipment.

• Registered training class attendees in the NIEHS Security Database.

• Received & entered NIEHS equipment into the Oracle Property Database.

• Prepared packages for shipment back to vendors from the customer.

• Assist with administrative duties such as copying, faxing, typing and making conference room reservations.

Lockheed Martian Information Technology January 2004 December 2005

• Worked as Senior Administrative Assistant for the Scientific Computing Lab at NIEHS.

• Received and directed phone inquiries from vendors, contacts and NIEHS staff members.

• Scheduled and setup meetings and conferences.

• Contacted vendors for price quotes for computer parts and supplies.

• Inventoried & maintained database for parts & supplies.

• Performed copying, faxing and handled all inter office mail.

• Processed correspondence documents for a variety of NIEHS departments.

• Received, documented and entered all equipment into Oracle database.

• Performed online ordering from NIEHS catalog for supplies for the CTB staff.

• Updated the monthly Training Calendar schedule.

• Edited and kept inventory of training manuals.

Perot Systems Government Services January 1997 – January 2003

• Property Custodian back up for the CTB staff.

• Provided administrative duties to various groups within the ITSS/NIEHS

including the following:

• Customer phone service

• Handling of purchase orders

• Maintaining the Purchase Order database

• Maintain and tracking Parts & Supplies database

• Tracking budget for hardware, network and sysAdmin groups

• Distribution & tracking of pager database for 70 employees

• Communicated with government staff regarding payment problems of purchases

Technical Skills:

Applications:

Microsoft Outlook

Microsoft Word, Excel and Power Point

Oracle Database Management

Calendar Schedule

Quicken

Hardware Expertise:

PC

Mac

Printers

BlackBerries

Apple IPad

REFERENCES: Available upon request

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