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Customer Service Medical

Location:
Hampton, VA
Posted:
April 15, 2014

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Resume:

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Career Portfolio provided by Beyond.com

Coneithia Dempsey Job Function: Healthcare & Medical

Hampton, VA 23633 Highest Education: 2-Year College Degree

Portfolio: http://www.beyond.com/Coneithia-Dempsey-VA

Career Summary

To continue my experience and education in the medical field. To grow with

in a company that promotes health and education to staff and promotes

customer service. My back ground as a medical technician incorporates a

strong knowledge base necessary for highly specialized and active

positions. Experience includes patient care, equipment and instrument

preparation, peri operative monitoring and assistance with various

procedures within General Surgery, Pediatric Surgery, Family Health,

Pediatric, Internal Medicine, Gastrology and Cardiology. Know for a well-

deserved reputation for outstanding performances and have been involved in

the training of new medical technicians and nurses in various aspects of

patient care and procedure and equipment use. Pleasant personality combined

with knowledge to produce an effective medical professional who is

dedicated to provide the highest level of care at all times.

Work Experience

Medical Technician

Ingenesis/Langley Air Force Base, texas

Apr '13 - Present (10 Months)

Ingenesis: (Medical Technician) April 2013-Current Front and back office,

triage, provider assist, referrals, injections, IV, EKG, scheduling;

scoping, PACU; wash room

Medical Assistant

M.T.Curry Inc., Chesapeake Va.

Mar '04 - Dec '06 (2 Years, 10 Months)

CMA/assistant office manager March 2004 - December 2006 (CMA) M.T.Curry

Inc. Triage, front and back office, injections, filing, insurance

verifications, co-pays, provider assist, call in prescriptions, specimen

collections

Office manager/Medical Technician

Adult and pediatric medical associates, Chesapeake Va.

Mar '07 - Apr '08 (1 Year, 1 Month)

CMA/ Office manager March 2007 - April 2008 Adult and pediatric medical

associates Triage, filing, front and back office, suture removal,

injections, patient care assists, insurance verification, surgical

scheduling, phone in prescriptions

Medical Technician

Luke and Associates, Merrit Island fl.

Oct '10 - Sep '11 (11 Months)

Luke and Associates: (Medical Technician) October 2010-September 2011

Front and back office, triage, provider assists, injections, ekg, filing,

minor surgery assists, injections, referrals, IV, telephone messages

Cashier/Customer Service

Food Lion Inc, Jacksonville Fl.

Feb '96 - Jun '99 (3 Years, 4 Months)

February 1996- June 1999 Cashier/Customer Service Food Lion Inc. Customer

service, cashier, stock, deposits, refunds, returned checks Mild book

keeping, supervised a crew of ten or more cashiers/ baggers, stockers

Sally's Beauty SupplyCashier

Night Key Carrier, jacksonville fl.

Apr '96 - Apr '98 (2 Years)

April 1996- April 1998 Cashier/ Night Key Carrier Sally's Beauty Supply

Cashier, stocking, deposits, returns, customer service, mild book keeping

Medical Technician/ (CMA)

Medical Temporary/Various, virginia beach va

Oct '10 - Feb '14 (3 Years, 4 Months)

Medical Temporary (CMA)October 2010-present Front and back office, triage,

provider assists, injections, EKG, filing, pre op, minor surgery assists

Certified Medical Assistant

Pediatric Affiliates, Chesapeake Va.

Apr '08 - Aug '08 (4 Months)

Certified Medical Assistant April 2008 - August 2008 Pediatric Affiliates

Front and back office, triage, injection, specimen collection hearing

/vision testing, blood collection, call in prescriptions, filing, insurance

verification, schedule surgeries

Cashier

McDonalds, hampton va.

Apr '91 - Sep '92 (1 Year, 6 Months)

April 1991- September 1992 Cashier

Certified Nursing Assistant

Case Pro Inc./ Portsmouth Naval Hospital, Houston Tx.

Sep '08 - Oct '10 (2 Years, 1 Month)

Certified Nursing Assistant (CNA)/CMA) September 2008 - October 2010 Case

Pro Inc. /Portsmouth Naval Hospital Front, back office, minor surgery

assists, pre op teaching, billing, coding, triage, specimen collect, g-tube

changes, injections, filing, charting

Medical Assistant/Procedure room assistant

Advanced Pain Management, Virginia Beach Va.

Dec '06 - Mar '07 (3 Months)

CMA/Procedure room assistant December 2006 - March 2007 Advanced Pain

Management Triage, front and back office procedure room assistant, IVs,

blood collection, pre op, insurance verification, c-arm, minor procedure

assists, surgical scheduling, filing, medical records

Cashier/supervisor

K-Mart Inc, Virginia Beach Va.

Sep '03 - Dec '04 (1 Year, 4 Months)

September 2003- December 2004 K-Mart Inc. Cashier/supervisor, cashier,

stock, deposits, customer service

Education

Associate Degree (COMPLETED '03) Medical Science, i.e. Math

Remington College, Honolulu Hawaii

Sep '01 - May '03

Skills

Telephone Etiquette

(Expert) More than 10 Years

Medical Records

(Expert) 9 to 10 Year

Stocking

(Expert) More than 10 Years

Collections

(Intermediate) 2 to 3 Years

Book Keeping

(Advanced) 5 to 6 Years

Coding

(Intermediate) 3 to 4 Years

Retail Sales

(Advanced) 6 to 7 Years

Receptionist

(Advanced) 6 to 7 Years

Customer Service

(Advanced) 6 to 7 Years

Billing

(Intermediate) 2 to 3 Years

Scheduling

(Expert) More than 10 Years

Filing

(Expert) More than 10 Years

Awards & Honors

well-deserved reputation for outstanding performances and have been

involved in the training of new medical technicians and nurses in various

aspects of patient care and procedure and equipment use. Pleasant

personality combined with knowledge to produce an effective medical

professional who is dedicated to provide the highest level of care at all

times

Remington College/Portsmouth Naval/Langley air Force

Graduated with honors and deans list, presidents list with a GPA OF 4.0,

now with 8 years of

Remington College

Certifications & Licenses

BLS

Aug '13

certification; matched to list

ACLS

Aug '11

certification; matched to list

CPR

Aug '13

certification; matched to list

References

Priscilla Harris

Title: UPS/carrier/mail handler

Company: UPS

Company Website: http://

Phone: 337-***-****

Tukessa Canaday

Title: manager

Company: Mcdonalds

Company Website: http://

Phone: 757-***-****

Kevin Kaps

Title: doctor

Company: usaf

Company Website: http://

Phone: 757-***-****

Cindy Gapport

Company: luke and associates

Company Website: http://

Phone: 757-***-****



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