R ita Lee

acdo1n@r.postjobfree.com

Dear Hiring Manager,

Recently I came across an advertisement through my professor Mr. Stanford, for a Front Desk

Receptionist position within your company.

Having over ten years experience in the administrative/ clerical field, preparing and proofreading

documents, scheduling staff meetings, coordinating conference room events and managing logistics,

as well as greeting customers and directing calls, I am confident that I would be a great addition to

your team.

I know my resume doesn’t reflect these years because some of them were acquired before 1999.

I am a dedicated administrative professional who takes pride in her work and derives considerable

satisfaction from a position that offers challenge and progressive responsibility.

Below are a few qualifications that outline my employment experience:

• An uncompromising emphasis on quality, professionalism and leadership.

• Successful t rack record of appeasing customers and delivering quality standard work.

• Reputation for task dedication and a “roll-up-your-sleeve” work ethic.

• Strong team player individually or as part of an assigned unit.

• Able to efficiently handle multiple phone lines within a high volume office.

• Strong time management and multi-tasking skills.

• Experienced providing administrative support at all levels of the organization.

• Proficient with MS Office Suite including: Outlook, Excel, Word, and Access

I am wholeheartedly committed to serving customers and pride myself on maintaining a consistent

degree of professionalism. I possess strong organizational skills and have excellent oral and writ ten

communication skills as well. I utilize my professional skills and experience to maintain a high-end

level of productivity while working in a “chaotic” atmosphere.

This Front Desk Receptionist position sounds like an outstanding opportunity, and I would greatly

appreciate the chance to be interviewed to further discuss my skills and abilities.

M y salary is totally negotiable.

Feel free to contact me at 202-***-****, or 240-***-****.

E nclosed please find my resume for review.

Sincerely,

Rita Lee

acdo1n@r.postjobfree.com

SKILLS SUMMARY

Dedicated professional with over ten years of clerical, administrative, and interpersonal experience,

providing both staff and customer support. Able to work successfully with diverse population.

Proficient in Microsoft Office, and most office equipment .

Demonstrated punctuality and great attendance record.

EMPLOYMENT HISTORY

DEPARTMENT OF EMPLOYMENT SERVICES

Receptionist – 09/2013 to Present

• Politely and attentively greets customers, ascertaining the nature of visits.

• Receives, screens, and directs incoming calls, using multiline phone

• Assists customers with online job search, and unemployment applications.

• Daily clerical duties as assigned.

FOREVER 21 – RETAIL

Head Cashier – 06/2011 to 03/2013

• Supervised Cashiers. Kept area clean.

• Nightly balance and deposit

• Conducted shift meetings

• Assisted customers

FEMLAD PROTECTIVE SERVICES

Receptionist/ Security Guard – 04/2009 to 04/2011

• Confirmed appointments, and checked identifications.

• Maintained log of visitors and tenants

• Secured building. Enforced rules and policies.

• Shift supervisor

ADMIRAL SECURITY SYSTEMS

Receptionist/ Security Guard – 03/2006 to 03/2008

• Patrolled mall, office building, hotel, and parking lot to prevent and report vandalism and

misconduct.

• Monitored CCTV’s. Enforced rules and policies.

• Maintained logs of visitors and tenants

NATIONAL ARCHIVES

Receptionist/ Archives Technician – 11/1999 to 05/2005

• Politely and attentively greeted visitors

• Directed visitors to proper area for genealogical research

• Received and directed incoming calls using multi-line

• Retrieved and filed document as requested

• Prepared I.D’s. Monitored usage of records

EDUCATION

• Oxon Hill SHS – Diploma – Oxon Hill, MD

• Smith Business School – Accounting – Certified

• VMT Education Center – CNA – Certified

• Byte Back Academy – Microsoft Office, Typing – Certified

Contact this candidate