Ryan Kasper
Courier/Assistant Operations Manager - FedEx Express
Minot, ND
acdnsh@r.postjobfree.com - 701-***-****
To obtain a management position with an established company, in which I can use knowledge from the
Management and International Business degrees I obtained from Minot State University, as well as my
experience from previous employment.
WORK EXPERIENCE
Courier/Assistant Operations Manager
FedEx Express - Minot, ND - May 2012 to Present
Pay great attention to detail and use effective time
management to delivery and pickup packages within a given time frame
-Assist in day-to-day operations of the Minot FedEx Station, such as, but not limited to:
o Ensure proper handling of over 1500 packages daily
o Schedule employees
o Vehicle Fleet Management
o Dangerous Goods Specialist
o Lead safety specialist
2221 5TH Avenue SW Cell Phone: 701-***-****
Minot ND 58701 acdnsh@r.postjobfree.com
Customer Service Agent
FedEx Express - Minot, ND - March 2010 to May 2012
Use computers on a daily basis to complete duties such as: receive and process packages, run daily reports,
and enter employee time cards
- Communicate effectively with customers to understand their needs
-Use time management and prioritization skills to not only help customers, but accomplish daily duties as well
Bellman
Holiday Inn Riverside - Minot, ND - December 2008 to August 2009
Assisted guests with various needs and greeted incoming
hotel guests
-Ensured daily bank deposits were delivered to the bank
-Assisted in the set up and take down of events
EDUCATION
Bachelor of Science in Business Administration
Minot State University - Minot, ND
August 2008 to December 2012
ADDITIONAL INFORMATION
Communication and Organizational Skills
o Ability to communicate well with others
o Ability to multi-task and prioritize work effectively
o Excellent time management skills
Merchandising and Interpersonal Skills
o Enjoy working with customers and clients
o Have over four years of customer service experience
o Ability to work well both as a team and independently
Advertising and Computer Skills
o General understanding of operational management
o Able to use/quickly learn how to use a variety of computer programs
o Efficient at typing and using ten key