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Customer Service High School

Location:
Houston, TX
Posted:
April 14, 2014

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Resume:

ASHLEY IRVING

**** **** ** #***,

Houston, Texas 77072

832-***-****

acdn9p@r.postjobfree.com

Career Objectives

My objective is to establish a career in a fast paced environment that allows me to use my skills and

knowledge and allows job advancement.

Education

American Intercontinental University Houston, Texas

Associates Degree

Mar 2007 - Pending

Major: Healthcare Administration

National Institute of Technology Houston, Texas

Vocational School

Jun 2003 - Aug 2004

Major: Medical Assistant

Needville High School Needville, Texas

High School

Aug 1999 – May 2002

High School Diploma

Work History

Texas Children’s Hospital Houston, Texas

Protection Officer

Nov 07, 2011 - Present

Protect the staff, patients, visitors and assets of Texas Children's Hospital. Patrolled the facility and

served as a general security presence and visible deterrent to crime. Efficiently handle customer inquiries

and requests for assistance from patients and visitors. Respond to and assist with emergencies and

disasters. Respond quickly to medical emergencies and alarms and disturbances. Greet visitors and

register them in the hospital security database and issue security clearance.

Texas Department Criminal Justice Angleton, Texas

Correctional Officer 3

Jun 04, 2009 - Aug 12, 2011

Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.

Implemented defensive tactics and physical restraints to maintain the safety and security of personnel

and the general public. Worked in the Command Center answering phones, directing traffic flow and basic

dispatching. Strong customer service skills used when dealing with family members, visitors and vendors.

Daily assigned to areas involving long periods of sitting, standing, and walking.

Richmond State School Richmond, Texas

Rehabilitation Specialist 2

May 01, 2004 - Nov 30, 2008

Managed staffs performance in the daily routine of mentally challenged individuals. Daily activities include

bathing and grooming, toileting, feeding and daily activities. Supervise other staff in charting, filling,

copying and answering phones and communicating with families. Transport staff and individuals to clinics,

appointments and various leisure outings.

Certification

CPI Trained Certification

First Aid / CPR / AED Certification

IAHSS Basic Certification

IAHSS Advanced Certification (In Progress)

TDPS Non Commissioned Security Officer

Advanced Typing Skills – 65 WPM



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