MAURA ROSADO

**** ********* ***** ***. **. New York, NY 10033. 917-***-****. acdn8w@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Manager with extensive experience supervising the provision of services to clients and providing support to staff. S killed at

building relationships with clients and across organizations with excellent leadership, analytical and strategic abilities.

Resourceful and flexible with the ability to work independently as well as a team member with a solution based focus for

management. Experience using Microsoft Word, Excel, Publisher, PowerPoint and fluent in Spanish.

PROFESSIONAL EXPERIENCE

Research Triangle Institute New York, NY 2013-2014

Field Interviewer/Data Collection

• Achieved weekly expectations of completing data collection cases.

• Administered in-person computer-assisted interview in to collect data for a health and nutrition study.

• Recruited study participants by making face to face contact and phone calls to explain the study and eligibility.

• Scheduled appointments for interviews and for blood draw.

• Set up record files, input information into database and made sure that information collected was correct.

• Collected biomarker examples including, saliva, urine, blood pressure, and physical measurements.

• Completed project documentation, including electronic survey instruments and reporting forms.

• Participated in weekly conferences with supervisor and other field project staff.

Cardinal McCloskey Community Services Bronx, NY 2012-2013

Health Care Integrator Supervisor

• Monitored the provision of health and mental health related services to children diagnosed as medically fragile,

emotionally disturbed and developmentally delayed.

• Liaised between city, stated and quality management staff to ensure the timely provision of services to families and

compliance with program mandates.

• Ensured that realistic goals and interventions were put in place to achieve progress goals.

• Followed management procedures for gathering information to complete internal and external audits and reviews.

• Secured that deadlines and program productivity standards were met.

• Reviewed Medicaid Waiver Services applications and gathered information for billing process.

• Conducted monthly staff meetings to discuss trends and challenges to service provision.

• Trained new employees on learning the components of their position.

Supportive Children Advocacy Network of New York Bronx, NY 2010-2012

Unit Supervisor

• Managed the day-to-day activities of a unit of workers providing services to families with history of substance abuse,

mental health diagnoses and involvement with the Administration for Children’s Services.

• Collaborated with the program director to ensure that benchmarks and monthly program goals were met.

• Procured successful program compliance with internal protocols and city regulations.

• Collected and input information into data base.

• Compiled monthly statistics and information related to services provided to family.

• Performed file and record reviews for appropriateness and accurate documentation.

• Assisted staff members through group and individual conferences in examining cases challengers and in making

decision to better meet their clients’ needs.

• Attended meetings with service providers such as, school, shelters and hospital staff to coordinate services for clients.

• Designed tools and strategies to meet deadlines and accomplish unit goals.

• Worked in conjunction with other communities and city agencies in order secure services for children and families.

MAURA ROSADO

1320 Riverside Drive Apt. 4M. New York, NY 10033. 917-***-****. acdn8w@r.postjobfree.com

The Lower East Side Family Union Forest Hills, NY 2008 -

2010

Supervisor/Case Planner

• Provided weekly individual and family counseling to children and parents.

• Ensured that families received needed educational, health and other community services.

• Supervised and managed a group of workers in meeting the needs of children and families.

• Advocated for families’ needs for housing, educational, health and other needed services.

• Monitored that all necessary deadlines for submitting work were met on time.

• Maintained documentation of case assessment, and progress with service goals.

• Prepared a variety of weekly and monthly reports for administrative reviews.

• Compiled monthly statistics of services provided to families.

EDUCATION

The College of New Rochelle New Rochelle, NY

Bachelor of Arts in Psychology

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