Nancy F. Lloyd **** Gulf Blvd #*** • Clearwater, FL 33767 • 727-***-****

acdn7m@r.postjobfree.com

Profile:

PMP-certified project manager with 15 years experience leading project teams and accomplishing

complex assignments at the corporate and operational levels. Proven track record of integrating

technology to achieve business goals, with an extensive background in IT, Internet technology and

financial systems.

Skills:

Project Management, Program Management, Agile Methodology, Certified ScrumMaster (CSM), RAD,

Waterfall, SDLC, IT Management, Relationship Management, Requirements Analysis, Software

Development, Website Production, Content Management, Clarity PPM, Microsoft Project, Microsoft Office

Suite [Word, Excel, Powerpoint, Outlook], Microsoft Visio, Adobe Creative Suite, HTML, FTP.

Experience:

TRICYCLE STUDIOS TAMPA, FL

Senior Mobile Project Manager September 2013 – January 2014

Managed project to deliver high-impact educational solutions for health care providers, with a primary

focus on programs that provide affordable access to high-end pharmaceuticals and improve patient

adherence. Responsible for the client relationship from requirements gathering, design, development and

quality assurance to the delivery of highly interactive and visual presentations of quantitative and

qualitative information using cloud-based mobile and Internet technologies and SCRUM methodology.

CATALINA ST. PETERSBURG, FL

Senior Project Manager August 2010 – May 2013

Managed projects that leveraged the Internet to present targeted marketing to consumers via websites,

mobile devices, retailer loyalty programs and social networking. Projects employed Agile software

development, PHP, Oracle's enterprise Java computing platform (tiered J2EE), and web services.

Project manager for launch of Digital Solutions business, which extended Catalina from point-of-

sale to Internet delivery of targeted offers based on past purchasing behavior, using optimized

data mining techniques to deliver personally relevant and local offers.

Responsible for the launch and iterative enhancement of CouponNetwork.com,

CouponNetwork.fr and CouponNetwork.jp.

Conducted a pilot project with FourSquare, using social networking to award offers based on

lifestyle behaviors, rather than purchase history.

Member of the project team responsible for extending Catalina’s capabilities to mobile devices via

integration of an acquired mobile technology company, a multi-million dollar project.

Managed project teams of 5 – 25, including offshore resources in India, France and Japan.

AT&T ATLANTA, GA

Project Manager (Consultant) February 2010 – August 2010

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Nancy F. Lloyd 1430 Gulf Blvd #209 • Clearwater, FL 33767 • 727-***-****

acdn7m@r.postjobfree.com

Project Manager for the Operations, Services and Development (OSD) business unit, managing projects

to accelerate deployment of bandwidth capabilities and the migration of legacy software applications of

acquired regional bell operating companies to an optimized ordering, provisioning and billing platform.

BRIGHT HOUSE NETWORKS ST. PETERSBURG, FL

Website Manager March 2008 – September 2009

Maintained and enhanced www.tampabay.brighthouse.com, including application interfaces, online

promotions and search engine optimization.

ST. PETERSBURG COLLEGE CLEARWATER, FL

Adjunct Instructor (IT Project Management, web technologies) September 2006 – May 2008

Part-time instructor of IT Project Management and web technology courses - HTML, Dreamweaver, and

Flash.

PHILIPS INTERNATIONAL CLEARWATER, FL

Project Manager (Consultant) June 2004 – March 2008

Managed the design, development and global launch of highly interactive, multimedia eLearning.

Worked with executive management and subject matter experts to determine project scope,

content and delivery.

Managed the design and development of website portals to provide an integrated environment for

eLearning modules.

Coordinated the development and global launch of eLearning modules to introduce the company

branding and customer relationship methodology. The modules were translated into five

languages and delivered to more than 160,000 employees worldwide via the Philips intranet.

Managed the development and deployment of a 13-module online training tool to introduce a

process maturity model to a target audience of 30,000 marketing and sales professionals.

Managed the development of eLearning to introduce procurement cards and provide multilingual

training on the reconciliation software. Responsibilities included coordinating deployment via a

Learning Management System and content updates when new software versions were released.

PHILIPS LIGHTING, division of PHILIPS, N.A. SOMERSET, NJ

Director, Information Services October 2003 – May 2004

Managed department of 17 IT professionals in three groups: Application Support, Business

Intelligence, and Technical Training.

Established a relationship management organization in support of a migration to an Internal

Services (ISCo) business model.

PHILIPS INTERNATIONAL EINDHOVEN, NETHERLANDS

Operations Manager, www.philips.com January 2001 – September 2003

Senior Technical Analyst July 2000 – December 2000

Responsible for the re-design and deployment of www.philips.com and 47 country sites, reporting to a

member of the Philips Board of Management.

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Nancy F. Lloyd 1430 Gulf Blvd #209 • Clearwater, FL 33767 • 727-***-****

acdn7m@r.postjobfree.com

Chaired a council of six product divisions to integrate Philips’ Internet presence via consistent

presentation, navigation, and messaging.

Developed and implemented a new governance model.

Coordinated the resources of 3 corporate departments: Corporate IT, Corporate Communications,

and Global Brand Management.

Managed website design, technology, content management and globalization.

Participated in migration of data center, including configuration of subnets, server load-balancing

and failover, and optimization of backup strategies.

Managed distributed operations team.

Lowered annual budget from €5 million to less than €2.5 million.

COX BROADCASTING, division of COX ENTERPRISES, INC. ATLANTA, GA

Manager of Information Systems March 1998 – May 2000

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Nancy F. Lloyd 1430 Gulf Blvd #209 • Clearwater, FL 33767 • 727-***-****

acdn7m@r.postjobfree.com

Introduced MS Clustering, MS Exchange, and Thin Client technologies using Windows servers,

load-balancing, failover and RAID arrays.

Responsible for Y2K project budget, planning and execution.

BELLSOUTH.NET ATLANTA, GA

Project Manager March 1996 – March 1998

Project Manager of C++ software development in Linux environment for account registration,

authentication and billing for the launch of BellSouth.net Internet services. Named to three-

member team to coordinate the activity of all project managers contributing to the launch.

Project Manager for the technical trial of web hosting services. Responsible for hardware and

software selection, network design, capacity planning, load-balancing, customer provisioning and

operational procedures.

COX COMMUNICATIONS, division of COX ENTERPRISES, INC. ATLANTA, GA

Project Manager January 1995 – March 1996

Responsible for implementing a Project Management Office (PMO) for Corporate Information

Systems and for aligning the priorities of IT projects with the strategic interests of the business.

COX ENTERPRISES, INC. ATLANTA, GA

Senior Systems Analyst August 1991 – December 1994

Systems Analyst August 1987 – August 1991

Technical lead for the conversion of corporate, division and location financial systems.

Responsible for hardware configuration, installation of system and application software,

development of migration software to convert and load historical data, financial reporting, field

implementation, and user training and support.

Responsible for the application development of an Accounts Payable system and enhancements

to the General Ledger application and its spreadsheet interfaces.

Education:

GEORGE WASHINGTON UNIVERSITY WASHINGTON, DC

Graduate Studies in Project Management

CASE WESTERN RESERVE UNIVERSITY CLEVELAND, OH

MBA Management Information and Decision Systems

UNIVERSITY OF HAWAII HONOLULU, HI

BBA Management Information Systems

Certifications:

Certified ScrumMaster®

Scrum Alliance, Member 000218116

October 2012 – Present

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Nancy F. Lloyd 1430 Gulf Blvd #209 • Clearwater, FL 33767 • 727-***-****

acdn7m@r.postjobfree.com

PMP

Project Management Institute, Certification Number 05242

1995 – 2002

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