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*** *. ********* *** ***, Fort Collins, CO 80524 •209-***-**** •acdmua@r.postjobfree.com

Nia Williams

Achievement-driven and detail-oriented professional offering 9+ years experience in the Hospitality, Hotel, and

Tourism Management environment.

Summary of Qualifications

Highly skilled in customer service with great ability to determine customer needs

Proven ability to manage schedules, meet deadlines, and offer consistently high quality results

Possess excellent ability to be proactively accessible and responsive to needs

Extremely proficient with Microsoft Office applications

In-depth ability to follow instructions and establish procedures

Uncommon ability to take a creative and analytical approach to problem solving

Able to work and converse efficiently with all levels of colleagues, clients, and external contacts

Professional Experience

November ’08- Present

Fort Collins, Co

Jay’s Bistro

Dining Room Manager & Banquet Event Coordinator

Responsible for management of dining room service to assure a high standard of hospitality and

personnel

Manage restaurant operations in terms of hiring, training, staffing, and scheduling functions

Seamlessly coordinate and execute detailed banquet events both professional (seminars, meetings) and

social (birthdays, weddings)

February 2005- 2007

The Ahwahnee Hotel Yosemite National Park Yosemite, Ca

Concierge

Provided tour, hiking, activity, and hotel information to guests

Responsible for assigning guests’ rooms based upon specific needs

Maintained all guest files including registration and charges

Education

University of Louisiana at Lafayette, Lafayette, La. 2000-2002, completed 38 credits

University of New Orleans, New Orleans, La. 2003-2004, completed 22 credits

References

Rhys Edmunds Executive Chef, Jay’s Bistro Fort Collins, Co 970-***-****

Jesse Hardie Assistant General Manager, Jay’s Bistro Fort Collins, Co 678-***-****

Sheila Creal RN BSN Greeley, Co 408-***-****

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