Mark J. Witlieb 908-***-****

*** ********* ****, **** *******, NJ 08520 acdmn3@r.postjobfree.com

Professional Profile

To be a contributing team leader or member where my abilities and experience;

in telecommunications, will make the difference in the company’s success.

My solid understanding of the 7 layer OSI model will be a significant factor in

helping achieve the company goals.

1. 6. Installation CAT 5E, CAT6

Manager of telecom staff

2. 7. PBX and Key system programing

Advanced Voice Network troubleshooting

3. 8. Voicemail programing

working knowledge OSI 7 layer model

4. 9. Maintained cable records

Vendor negotiation

5. 10. Dictaphone enterprise recording system

Vendor management

Professional Experience

Voice & Data Networks Recent Projects

03/2013 – Present

Relocated Rottet studio( New York City) Voice system and all data equipment including all users desktops. I Designed

outside plant for St Catherine church (Ringwood,NJ), purchased materials, installed and activated plant. The objective

was to save money by installing a voice network to have one system on the campus. Dr Jacob Reinkraut (Ridgewood

NJ) new buildout. We designed the structured cabling, WIFI, paging and audio/paging systems. We install and

activated all systems.We have deployed VOIP for several locations. VOIP locations ranged from two endpoints to 50

endpoints. Installation includes router/gateway and VOIP phones, and IPPBX.

• Designed and built out IDF for new locations

• Ordered circuits for new customer space

• Documented on excel database for new customer cross connects

• Traced out old structured cabling before removal to ensure correct cable was removed for

demolition

• Patch or cross connect for both voice and data connectivity

1.

UJA Federation of New York

Mark J. Witlieb•908-***-****•acdmn3@r.postjobfree.com

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02/2003-3/2013

I was the POC for all telecom vendors and all business units at UJA. My role encompasses day to day voice

operations, network topology upgrades and maintenance. I was the sole supporter to the Dictaphone enterprise

dictation system. UJA operators were my direct reports. Project management was major responsibility of this position.

I handled day to day hands on MAC work on Nortel/Avaya CS 1000 call manager.

• Point of contact for multiple telecom vendors i.e. Verizon, MCI, AT&T, Broadview networks, XO and

Lightpath.

• Circuit inventory via excel database

• Documented existing circuits from POE to termination frame/MUX

• Placed telecom orders to convert POTS to DID and programed PBX with new cost savings from 48.00 per

month 1.00 we converted 100 pots to DIDs.

• I negotiated cost saving orders with telecom vendors for new circuits and disco of circuits with no usage,

• I made cost saving recommendations for the overall telecom budget.

• I documented and kept up to date database of all UJA IDF which included network switch inventory including

port count for data connections.

HBO

2/2001-3/2003 New York, NY

Manager of Telecom

Managed telecom staff 3 technicians, 2 engineers, 2 consultants and a billing coordinator. I provision and ordered

circuits for production. I was the point of contact for all telecom projects and vendors.

Toys R US Parsippany NJ

Project Technologist

2/1999-3/2001

Project managed the installation of Nortel option 81c to distribution center. Handled day to day MAC work for

store support across the united states.

Quick & Reilly/Fleet Securites New York, NY

11/1998-02/1999

Sr Technician

Worked on IPC turrets, Hoot and holler, troubleshoot faults on the trading floor and maintenance on telecom

equipment.

Education

Bachelor of Arts: Ramapo College of New Jersey - Communications Mahwah, New Jersey

Nortel Option 11-81C system admin and certification. Nortel Call Pilot ESI Communications server:

Hands on Data Network troubleshooting (learning Tree, NYC) Windows 7 installation and troubleshooting (Learning

Tree NYC spring 2012)

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