VERONIKA GUAJARDO

***** ******* ***** ** *** **** Houston, Tx. 77082

832-***-**** acdmdu@r.postjobfree.com

Skills

Skills

Customer Service, Management Skills, Leadership Skills, Teamwork Skills,

Communication Skills, Organizational Skills, Time management Skills

Languages

Read/Write English

Read/Write Spanish

Software

Computer: WordPerfect 5.1, Microsoft Word, Excel, ProLaw, Meditech, Insight, DocuWare,

PHIN, Care 360, Epic Web, Texas NEDDS, Anasazi, DARS Data base, Trackit, Empath

Experience

Nov 2013- Administrative Assistant, Mental Health and Mental Retardation of Harris County

Present

Overseeing two programs that involves adults and children with autism. Receive referrals,

data entry, payroll duties, manage all medical records for both programs, in charge of

fixed assets, the super user of both programs assist with all technical issues, verify

insurance, conduct financial assessments, submit billing to DARS, conducts reports for

program manager, purchase office supplies, collect payments, verify if co pays are being

paid, verify if all consents are signed, balance out credit card purchases, monitor

employees records, verify all employees are up to date with training, assist program

manager with monthly calendar, translator, answer phones, ensure financial meets budget.

Jan 2013- Case Registrar, Harris County Public Health and Environmental Services

Nov 2013

Receive any new patient information regarding a suspect of Tuberculosis. Input new

patient into the system and inform nurse case managers. Keep up with all spreadsheet,

systems, and any information the state might need regard the county. I also scan in

documents, answer multi-line phone, create an RVCT to receive credit for services that

were received. Read through patient chart to verify all labs and x-rays are being done.

Schedule appointments, interpret for Spanish speaking patients, handle positive tb.

immigrants, send letters out for children with positive Skin test.

Feb 2012- Service Manager, Pedigo Furniture

Feb 2013

Register appliances and electronics with the warranty companies. Handled all

customer appliance or electronic issues by diagnosing issue and reporting it to the

proper warranty company and or technician. Payroll duties, keep spreadsheet of all

repairs and service calls. Report any issues with the manufacturer and get refunds.

Order parts for customers, take payments, answer multi-line phone calls, file and make

copies.

Jun. 2010- Medical Record Technician, Red Rock Behavioral Services

Feb 2012

Scan documents into computer system; send patient medical records per patient’s

request. Analyze all files to insure paperwork is complete. Adhere to HIPAA rules

and regulations pertaining to patient information. Search system and identify existing

patients record or creating new chart. Ensure medical record availability by routing

record to admissions, physicians and other departments in the facility. Complete

medical record by reviewing information, track records, collect and analysis

information.

Jun. 2008- Admitting Registrar, Conroe Regional Medical Center

Jun 2010

Data entry of patient information; contact and confirm insurance information; collect

payments; schedule patient procedures; insure all paperwork properly completed;

adhere to all HIPAA rules and regulations. Explain hospital regulations, schedule

charges, obtain signed consents from patient, stay updated with patients admissions

status.

Education

June 2008 High School Diploma, Southwest High School- San Antonio, Tx

April 2012 Certified Pharmacy Technician #207698, Texas State Board of Pharmacy

Jan 2014-Present Associates Health Information, Houston Community College

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