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Sales Customer Service

Location:
Brandon, FL
Posted:
April 10, 2014

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Resume:

Nikki L. Mitchell

**** ********** ***** ***** *** 301

813-***-****

Brandon, FL 33511

acdmdr@r.postjobfree.com

Executive management/Sales

. Documented sales skills (Closed a 72 person deal netting over 35,000)

. 9/10 Closer in most markets ( For every 10 clients I see I sign up 9)

. Good listener (Have brainstormed with other business leaders on how to

increase revenue)

. Good marketer (Have networked with many to increase my revenue as well

as theirs)

. Usually tops in customer service, sales and support (Results driven)

Outstanding leadership skills (Several awards to back this up)

Great problem resolution skills (Solved operational issues and

increased sales flow)

Public speaker (have done many seminars with great results)

Driven to succeed (Was in Fortune magazine in 2011 for small business

owners)

Great organizational skills (Started this business with 300.00 and

grew it into a 90000 a year business in only three short years)

PROFESSIONAL EXPERIENCE:

Founder

September 2010 to Present

ELITE CREDIT SOLUTIONS, LLC. TAMPA, FL

Attorney assisted credit repair agency, using the affectivity and

implementation of applied law. Repair credit for assorted brokers

including bankers, mortgage loan officers, underwriters, real estate

agents, and bankruptcy, real estate, tax and divorce attorneys.

Responsible for success of daily operations including but not limited

to accounting; bookkeeping; sales; hiring and termination of

employees; production of work; research of cases, marketing and

advertising and networking, as well as many other credits. Successes

include closing 152 loans last year for people who were not deemed

credit worthy, making ECS have a 90% close ratio, and being a 9/10

sales closer. Accomplishments include, Features in various magazines

and publications, guest speaker for Women's council of realtor's

convention in Orlando, in 2011. Speaker for Keller Williams' real

estate offices, Century 21 offices, Temple Terrace housing alliance

and more. Job titles include disputer; researcher, analyst, credit

counselor, debt settler, collector and public speaker and motivator

at many real estate, housing, and banking and finance functions.

Recognized by Governor Rick Scott for contributions specifically to

our military communities in Florida. Have a strong working knowledge

of Credit, consumer and real-estate law and sales. Indirect experience

with the FTC and the Consumer Protection Bureau.

Financial Results:

INCREASED REVENUE BY 20% 2012 AND 33% DURING 2013

INCREASED PROFITABILITY BY DIVERSIFYING AND INCLUDING ATTORNEY FIRMS

AS BROKERS

BUILT REVENUE WITHOUT ADVERTSING WITH NETWORKING AND WORD OF MOUTH

SERVICES

Operating Results:

INCREASED REVENUE FOR EXCEL MORTGAGE CORPORATION

INCREASED REVENUE FOR SIMONS AND LEONI MORTGAGE CORPORATION

INCREASED PUBLIC AWARENESS ABOUT THE NECESSITY OF REBUILDING CREDIT IN

A LEGAL WAY

Radio Co-Host January

2010 to September 2010

RADIOEARNETWORK.COM, THE EAGLE SPEAKS

Co-hosted and helped produce radio program for Veterans association

American Ideals Foundation. Topics included housing, PTSD, Veterans

and jobs, Veterans and housing, Veterans and Recovery as well as many

more topics. I procured top dignitaries for AIF as well as coordinated

remote recording locations and more for a military radio station heard

internationally.

Operating Results:

HELPED RAISE AWARENESS FOR VETERANS NEEDS NATIONWIDE

HELPED PLACE SOLDIERS IN JOBS THROUGH THIS RADIO STATION

RAISED FUNDS FOR DIFFERENT PROGRAMS THROUGH CONTRIBUTION REQUEST ON

RADIO

EDUCATION:

Grant Writing Certification, Indiana Wesleyan University, Marion IN,

2007

Business, Ivy Technical Institute, Marion IN, 1996

Marketing & Advertising, City Colleges of Chicago, Baumholder Germany,

1993

Bank & Finance, Ball State University, Muncie IN, 1986

Social Work, Vincennes University, Vincennes IN, 1983-1985

PROFESSIONAL AFFILIATIONS:

Officer for Veterans Aide Foundation Officer for Liberty

Manor for Veterans

Board Member American Ideals Foundation

Secretary/Treasurer for BNI Prosperity in Action



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