ANTHONIA O. UKAOMA

**** ******** ****** **, ***. #7 ● Washington, DC 20011

(202) 674 – 8708 ● acdm9u@r.postjobfree.com

PROJECT MANAGER/BUSINESS ANALYST

Project manager with experience in ‘Enterprise Resource Planning’ (ERP) development and integration, branding, ‘change

management’, and Process engineering. Skills include team leadership, business development, start-ups, public relations and

communications. An Information Technology specialist with a Masters degree and fluent in two languages.

EDUCATION

UNIVERSITY OF WARWICK, UK

MSc, Information Systems and Management

IGBINEDION UNIVERSITY, OKADA

BSC, IT & Computer Science

Core Coursework:

Management Information Systems, IT Project Management, Advanced Information Technology, Enterprise System

Development, IT Policy & Security

PROFESSIONAL EXPERIENCE

2009 – 2013 VALLEUMBRA FLOUR MILLS, NIGERIA

HEAD OF CORPORATE SERVICES /PROJECT MANAGER

• Managed and implemented an ERP system

Utilized ERP to establish a centralized tracking system

Trained project management team on PMO methodologies, tools and techniques

Created and managed teams for all ongoing projects

Team lead for company rebranding

Upgraded firm’s outdated (IT) system and culture, including customer service

Established an awards program for employee appreciation

Managed all projects at the firm, setting objects and keeping all stake holders updated

2008 – 2009 OCEANINC BANK INTERNATIONAL, NIGERIA

ACCOUNT MANAGER

Grew customer base by understanding market trends and customer needs

Participated in a team to develop a strategy for new products and new product rollout

Exceeded sales goals and won ‘best sales personnel’ of the year

Improved overall customer service

2006 NIGERIAN AGIP OIL COMPANY

SYSTEM ANALYST / HELPDESK SUPPORT INTERN

• Troubleshoot LAN/WAN, TCP, IP addressing, VPN

• Deployed and troubleshoot Windows and Exchange Server

• Maintained active directory (AD), reset user passwords, group memberships, account restrictions

PROFESSIONAL

QUALIFICATIONS

ITIL Foundation- Inview

Senior Management Programme, Lagos Business School

COMMUNITY SERVICE

Jubilee Christian Center, Coventry, UK - Church Secretary

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