Javon Samuel

**** *** ***** **.

Pasadena,Tx ****6

314-***-**** or 314-***-****

Objective: To obtain a career that can sharpen and utilize my many

different skills

Skills: Computer Software Knowledge-Excel, Microsoft, PowerPoint,

Spreadsheets, Internet; 15 years

Customer Service- Answering phones, Assisting customers, Providing

Solutions, Creating Business Relationships;6 years Call Center;2 years

Data Entry- 10key, Alpha numeric. 45-50 wpm; 6 years

St. Louis County & City Licensed Security Officer; 2 years

PPCT, CPR and AED, ASP Baton, CPI

Honest Dependable Time Managed Responsible Trust-Worthy Hardworking

Education:

Belleville West High school- Belleville, IL

August 2001- December 2004

High school Diploma

University of Phoenix – Online campus

January 2009-January 2014

Education Bachelors Degree pending

Work Experience:

Access to Care- Saint Louis, MO

Call Center Agent

September 2013-March 2014

• To answer 100+ inbound calls daily, assisting members with setting appointments for non-

emergency medical appointments, contacting major insurance companies and being

knowledgeable of constant changing protocols.

Barnes Jewish Hospital - Saint Louis, MO

Public Safety Officer

October 2012- July 2013

• To assist customers/patients with any concerns. To be vigilant and ready for anything. To

deescalate situations that could be potentially dangerous. To provide the hospital with safety and

professionalism.

Marriott Hotel and Resorts – St. Louis, MO

Server

July 2012 - August 2012

• To prep guests food trays for delivery. To deliver orders (multiple) in a timely fashion. To know

alternate routes though hotel to maximize time.

IRS-St. Louis, MO

Data Entry Clerk

March 2011-May 2011 (seasonal)

• To input personal/confidential information into a computer system. To follow strict security

measures. To meet daily quota of typing at 40wpm.

Allied Barton Security - Hazelwood, MO

Security Officer

November 2011- June 2012

• To provide access control. To prepare badges for new employees. To make hourly rounds of

building to ensure safety. To contact EMS when needed and to assist EMS when needed. To

implement company policies.

Consumer Collection Management- Maryland Heights, MO

Patient Accounts Representative

November 2009 -July 2011

• To conduct 100+ inbound/outbound calls. Make contact via telephone or mail to discuss account

holders debt. Collect payments and help people with solutions for paying their debt.

Avon - Belleville, IL & St. Louis, MO

Independent Sales Representative

January 2005 – January 2011

• To take orders from individuals who wanted to purchase merchandise. To collect fees and

distribute to proper channels. To deliver orders to customers.

Securitas Inc. - St. Louis, MO

Licensed Security Officer

June 2008- June 2010

• To provide access control into building. To make hourly rounds to ensure building is secure. As

P/T supervisor, I was in charge of 4 Officers. I perfumed radio checks to make sure equipment is

working properly. To watch CCTV’s of parameter to identify any potential danger.

Radio shack - Fairview Heights, IL

Wireless Sales Consultant

December 2007 - April 2009

• To provide excellent customer service to new or current customer. To assist customers with

finding merchandise that fits their specific needs. To open/close store. To deposit nightly deposits.

Smoothie King- Belleville, IL

Shift Leader

May 2008- October 2008

• To stock and supply shelves of products. To greet each customer as they enter the store. As Shift

Leader, I would make sure employees adhere to dress code. To open and close store. To keep

lines of communication open with the owners.

Wal-Mart- Belleville, IL

Sales Associate/cashier

January 2007- June 2007

• To stock shelves in designated department. To help customers locate items unable to find. To

assist customers with any questions/concerns.

Illinois Department of Human Services-Belleville, IL

Home Health Aide

December 2006- June 2007

• To help clients with everyday needs that they couldn’t do on their own. To prepare meals and do

laundry. To keep in communication with clients family

Consumer Collection Management- Maryland Heights, MO

Customer Service/Call Center Representative

November 2005-July 2006

• To conduct 100+ inbound/outbound calls. Make contact via telephone or mail to discuss account

holders debt. Collect payments and help people with solutions for paying their debt.

References Available Upon Request

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