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Customer Service Manager

Location:
Brandon, FL
Posted:
April 12, 2014

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Resume:

Cindy L. Staten

**** ******* *****

Orlando, Florida 32817

Cell: 321-***-**** - Email: acdm5a@r.postjobfree.com

Career Objective:

Experienced Full Charge Bookkeeper seeking employment where my current skills can be utilized towards the

financial growth of an organization

Experience:

Extensive hands on experience with both manual and computerized accounting systems. Computer experience

with Microsoft Office, Excel, Word, Peachtree, QuickBooks, ACCPAC, Real World, Builders Software and

Salesforce Cloud Software. Valencia Community College – Accounting courses completed.

Employment History:

2010 – 2014 Temporary, long term accounting assignments - Currently working and finishing latest assignment.

2006 – 2009 Office Manager/Full Charge Bookkeeper – Orlando, Florida

Advanced Stair and Rail, Inc. Duties include all aspects of running a small office for a

commercial construction contractor. I was responsible for preparing AIA billing documents, A/R,

A/P, Payroll, Payroll Tax reports, Sales Tax reports, job costing and maintaining the General

Ledger. Issuing NTO’s, obtaining Lien releases & collections. Responsible for maintaining the

sub-contractors insurance requirements and draw requests. Prepared on going WIP reports and

tracking retainage accrued. Responsible for tracking purchase orders and change orders for

individual projects and proper coding of all vendor and subcontractor invoices. Responsible for a

variety of weekly and monthly reporting to the CEO.

1996 – 2005 Secretary/Full Charge Bookkeeper – Oviedo, Florida

Robert A. DeLorenzeo Builders, Inc. Full time, part time and subcontractor service during this

period. Duties include all aspects of running a one person office for a residential custom home

builder. Familiarity with all aspects of pulling permits, Notice to owners, Lien releases Warranty

scheduling, Payroll, Payroll Tax reports and job costing. Responsible for maintaining current WIP

reports and making proper general journal entries once Lots were purchased from the settlement

statements and once construction of homes were completed by converting completed WIP to

COGS account and Customer Deposits to Sales account. Maintained all Subcontractor insurance

records and monitored subcontractor draws against established budget per project.

1993 – 1995 Secretary/Full Charge Bookkeeper – Orlando, Florida

The Curtis Group, Inc. Duties included full service accounting services in a one person office

through the financial statements for turn key developer/realtor/general contractor.

1988.1993 Full Charge Bookkeeper/Office Manager – Altamonte Springs, Florida

The Filbert Corporation, Duties included full service accounting responsibilities for an Industrial

Refrigeration Subcontractor with an out of state parent Manufacturing Company. I successfully

moved the subsidiary’s manual accounting system from Miami branch to Altamonte Office and

converted their accounting system from cash to accrual basis and from manual to computerized

system. Prepared quarterly commission payments, Responsible for accurate reporting for all open

projects. Responsible for maintaining all open purchase orders until completion and proper filing

of all accounting documentation.

Cindy L. Staten

9532 Handley Court

Orlando, Florida 32817

Cell: 321-***-****

April, 2014

To Whom It May Concern:

Enclosed please find my personal resume for your perusal as I am interested in exploring the employment

opportunity with your organization.

My background is mainly in small offices with 20+ years experience including a full realm of accounting and

administrative responsibilities. My current assignment was creating auditable financials for Investors of a

Software Consulting/Training Firm. I am very familiar with SOW Contracts, CSM’s, PM’s, Job Costing and

keeping track of Bonus and Commissions structure and payments.

I would be an asset to your company because I’m detail oriented, tenacious, organized and able to excel in a fast

paced environment. I am very friendly with great Customer Service skills and have an outgoing, optimistic

proactive personality. I do not believe in “Problems”, only situations that need to be resolved.

If after reviewing my resume, you feel that you would like to discuss my experience and qualifications in greater

detail, I would sincerely appreciate the opportunity for an interview.

Thank you for your time and consideration.

Sincerely,

Cindy L. Staten

Cindy L. Staten

Character and Business References

Character: Marion Bayers 239-***-**** 32 Years

1488 Cranville Square

Fort Myers, FL 33919

Character: Sherry Groff 407-***-**** 31 Years

469 Deerwood Ave.

Orlando, FL 32825

Business: Russell Slappey, CPA 407-***-**** 1 year

Nperspective – CFO Services

5971 Brick Court, Suite 100B

Winter Park, FL 32792

Business: Greg King, CPA 407-***-**** 7 Years

Lauteria & Company

605 E. Robinson Street

Orlando, FL 32801

Business: Jennifer Haddock 407-***-**** 14 Years

J. Haddock Interiors

625 Virginia Drive

Orlando, FL 32803

Business: Mark Adams 407-***-**** 3-1/2 Years

Advanced Stair and Rail

2600 Kunze Avenue

Orlando, FL 32806



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