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Process Improvement Manager

Location:
Bronxville, NY
Posted:
April 10, 2014

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Resume:

Anil Thankachan, MBA

acdlsf@r.postjobfree.com

** ******** **** ************, ** 11738

516-***-****

OBJECTIVE

Obtain an opportunity in the corporate finance arena, with an established

organization to serve as a strong resource for strategic initiatives, and

business growth.

PROFESSIONAL PROFILE

11 year track record of consistently achieving, bottom-line business

targets, and contributions to top-line growth. Recognized as a data-driven

leader who fosters a culture of excellence, innovation and continuous

improvement. Extensive experience in cost reduction, process improvement,

production planning, and project management, as well as financial planning,

budgeting and technology-investment valuation.

EDUCATION, CERTIFICATION, AND HONORS

Master of Business Administration (MBA) Hofstra University -

Zarb School of Business

Bachelors of Science in Finance University of Phoenix

Associate of Applied Science in Technology Ohio Tech

Lean Six Sigma Green Belt (LSSGB) Purdue University

Certificate in Executive Leadership Cornell University

ISO9001/2000 Certified Internal Auditor EuroQuest

Beta Gamma Sigma Honor Society, for Business

Studies accredited by the AACSB

COMPUTER SKILLS

Highly proficient in Access, Excel, and PowerPoint

Expert proficiency in Excel: Macros, Stat-pack, Optimization/solver, Pivot

Tables, Programming, VB/VBE

PROFESSIONAL EXPERIENCE

Broadridge Financial Solutions Inc.

Edgewood, NY

Manager of Business Planning and Analysis - Mutual Funds Division

10/2010 - Present

Lead multiple disciplines within the Mutual Funds organization to ensure

accuracy, reliability and efficiency of regulatory communication

operations. Support strategic initiatives through process evaluation and

redesign, as well as business reporting, report-automation, analytics,

planning and projection models, and infrastructure support.

- Direct the Mutual Funds Analyst team in designing and executing business,

data and financial analytics - along with development of advanced

modeling tools that translate data into actionable insights for the

Mutual Funds Regulatory Communications group.

- Direct the Process Improvement Team with planning and executing process

analysis and process improvement initiatives to achieve continuous

improvement in quality and internal operations efficiencies.

- Create Client Business Review documents; financial analysis and

operational reporting of clients' back-office compliance operations and

related expenses.

- Create and present operational cost structure and variance analysis for

senior management and clients.

- Perform quarterly volume projections and provide revenue forecast support

to the Corporate Finance group.

- Leverage advanced functions of MS Excel to perform operational capacity

analysis and develop planning models (staffing models, demand models,

resource planning models, and volume-revenue projection models).

- Contributed to $1.6 Million in new revenues during FY13.

- Realized $1.7 million in process improvement cost savings between FY10

and FY13.

- Coordinate risk management initiatives to support growth objectives and

protect revenues, through automation, centralization and streamlining of

processes tasks, and reports.

- Review and revise departmental documents, processes, and procedures.

- Coordinate Business Continuity and Disaster Recovery Planning activities.

- Design and facilitate quarterly process audits to ensure conformance to

ISO 9000 (Process) and 27001 (Information Security) requirements.

- Achieved 65% reduction in processing errors during FY13 through process

automation efforts through Database development and task automation.

Anil Thankachan

acdlsf@r.postjobfree.com

Manager - Production Planning

12/2007 - 9/2010

Managed the production planning and analytics functions for the Investor

Communications group, with responsibilities scoped around timely

facilitation, processing and reconciliation of Proxy, Transactions

Reporting, Tax Reporting, other investor and regulatory documents on behalf

of Banks, Brokerage Firms, and Mutual Funds, in accordance with industry

regulations (SEC/IRS/Steering Committee).

- Assisted the VP of Operations in financial analysis and decision modeling

of multiple multi-million dollar technology investments that have led to

significant productivity gains and reduction in labor expense.

- Coordinated the Production on-boarding of several key brokerage clients

to the transactions reporting product platform, to include: TD Bank, TD

Ameritrade, AXA, Alliance Bernstein, LPL Financial.

- Oversaw the usage and reconciliation of approximately $10.5 million in

annual postage assets.

- Oversaw and controlled annual compensation of approximately $3 Million.

- Created and updated various financial and production models to project

and execute optimal staffing plans.

- Monitored and maintained Service Level Agreements and delivery

expectations while maintaining product quality, operational efficiency

and productivity.

- Designed the monthly QEP reports to objectively measure and improve

Quality, Efficiency and Productivity.

- Identified and implemented volume-to-staffing optimization opportunity by

leveraging temp agencies and streamlined training processes to support

variability in seasonal volumes to minimize production costs; three-year

cost savings of approximately $850K.

- Highly skilled in financial and data modeling, production planning,

resource optimization and process improvement.

Automatic Data Processing (ADP)

Edgewood, NY

Supervisor - Technical Operations

2/2004 - 12/2007

Monitored, maintained and supported 350+ Print, Production and Warehousing

equipment as well as production databases across multiple facilities.

Scope of responsibilities spanned across technology assets with value in

excess of $50 million.

- Monitored and managed the Production IT resources for the Bowe One

quality management database systems; system scans and records each unit

of output, and flags erroneous samples in real time, allows for

management reporting, along with operational and financial

reconciliations.

- Assisted in the initial Edgewood 1 roll-out and implementation of the $7

million dollar Bowe Bell & Howell JETS Quality Management System

- Managed annual inventory of approximately $1.5 million.

- Implemented an equipment inventory management process and improved

departmental cash flows by approximately $200K annually.

- 27% reduction in equipment downtime between Fiscal Year '05 and '07.

- 50% increase in associate engagement, measured and reported by the Gallup

Q12 associate satisfaction survey.

Production/ Quality Coordinator

2/2002 - 2/2004

Supervised a 14 person production team in scheduling, processing, and

auditing Investor Communications mailings.

- Identified and flagged client products based on expected delivery dates,

product types, and applicable USPS requirements

- Examined and verified all client regulatory documents for conformity with

applicable guidelines

- Ensured conformity of Proxy Voting Information Form details with

financial statements

- Temp labor savings - $160K from multiple capacity management projects

- Improved Quality Report scores by 87%.

- Increased production throughput by 15%.



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