SHEILA OLIVIER

*** ******** ******, **** ***

Foxboro, MA. 02035

acdlmx@r.postjobfree.com

774-***-****

OBJECTIVE: I AM SEEKING AN OFFICE ADMINISTRATIVE POSITION IN WHICH I CAN UTILIZE MY NEWLY ACQUIRED SKILLS OBTAINED THROUGH MY CAREER TRAINING AND EXPERIENCE. POSSESSING SKILLS SUCH AS, INTERPERSONAL, ORGANIZATIONAL AND MULTI-TASKING WILL ALLOW ME TO PURSUE A CHALLENGING CAREER IN WHICH I CAN CONTINUE TO DEVELOP BOTH PERSONALLY AND PROFESSIONALLY.

SKILLS: ~ MEDICAL BILLING & CODING ~MICROSOFT OFFICE (ACCESS, EXCEL, POWERPOINT, WORD)

~ HEALTH INSURANCE PROCESSING ~BILINGUAL (HAITIAN-CREOLE)

~ ELECTRONIC HEALTH RECORDS ~3+ YEARS CUSTOMER SERVICE/CALL CENTER REP.

~KEYBOARDING (60 WPM) ~MEDICAL OFFICE PROCEDURES/TERMINOLOGY

~SCHEDULING ~INTERPERSONAL/ORGANIZATIONAL

EDUCATION

FRANKLIN PIERCE UNIVERSITY RINDGE, NH. JANUARY 1995-FEBRUARY 1999

BACHELOR OF ARTS IN PSYCHOLOGY CANDIDATE (60+CREDITS)

SULLIVAN & COGLIANO TRAINING CENTER INC. BROCKTON, MA. JANUARY 2013-OCTOBER 2013

CERTIFICATE IN MICROSOFT OFFICE SPECIALIST & MEDICAL OFFICE TRAINING

EXPERIENCE:

RIGHT AT HOME IN-HOME CARE & ASSISTANCE FOXBORO, MA SEPTEMBER 2013-FEBRUARY 2014

STAFFING COORDINATOR

• COORDINATED SCHEDULES FOR HHA’S, PC’S AND CNA’S STAFF TO THE ELDERLY’ HOMES FOR HOMEMAKING, COMPANIONSHIP AND PERSONAL CARE ASSISTANCE

• PERFORMED ADMINISTRATIVE DUTIES, SUCH AS ANSWERING PHONES, SCANNING, FILING, ETC.

• COORDINATED CLIENT’S PLAN OF CARE THROUGH STATE AGENCIES, I.E VNA’S AND REHABILITATION FACILITIES

• PERFORMED ON-CALL DUTIES THROUGHOUT EVENINGS AND WEEKENDS TO ENSURE SERVICES FOR CLIENTS

DALTON’S KITCHEN CRANSTON, RI. JUNE 2012-NOV. 2012

MANAGER

• SCHEDULED EMPLOYEES ON WEEKLY BASIS

• MAINTAINED INVENTORY OF GOODS AND PRODUCTS

• ESTABLISHED POLICIES AND PROCEDURES FOR ALL STAFF

• PERFORMED ADMINISTRATIVE DUTIES AS NEEDED

• TRAINED EMPLOYEES ACCORDING TO RULES AND REGULATIONS OF ESTABLISHMENT

LEGAL SEAFOOD’S RESTAURANT INC. BOSTON, MA. APRIL 2006-JUNE 2008

SERVER/TRAINER

• PROVIDED CUSTOMER SERVICE TO PATRONS OF RESTAURANT

• COMMUNICATED EFFECTIVELY WITH RESTAURANT PERSONNEL TO IMPLEMENT EFFECTIVE CUSTOMER SERVICE

• ASSISTED IN COORDINATING SPECIAL EVENTS FOR FUNDRAISING PURPOSES

• MANAGED RESTAURANT AND OFFICE IN SUPERVISOR’S ABSENCE

LIFESTREAMS INCORPORATED NEW BEDFORD, MA. FEBRUARY 2001-DEC. 2002

DAY REHABILITATION COUNSELOR

• ASSISTED MENTALLY CHALLENGED ADULTS WITH BASIC DAILY LIVING

• INSTRUCTED ADULTS IN MONEY MANAGEMENT, LIFE, SOCIAL AND SAFETY SKILLS

• TRANSPORTED CLIENTS TO DAILY REQUIRED PROGRAMS AND VOLUNTEER WORK SITES

• GENERATED DAILY AND WEEKLY PROGRESS REPORTS OF CLIENTS

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