MARYAM JAMEI

NEW YORK CITY

acdl0r@r.postjobfree.com 646-***-****

http://www.linkedin.com/in/maryamjamei

CAREER SUMMARY

Motivated, results-driven IT consultant with over 6 years of experience in large- scale IT solutions implementations. She has

worked in many client-facing capacities in multiple countries and continents. She has experience in all phases of the project

lifecycle. Her skill set, gained from direct experience, includes:

Run product lifecycle concept-to-revenue Solution Deployment

• •

Product Management Production Support (Break/Fix, End-User)

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Project Management (Scrum/Agile/Waterfall) Timeline and budget estimation and tracking

• •

Business Process analysis & optimization Internal and external communications

• •

Business Requirement Design Wire frame using MS Visio

• •

Functional Requirement Design

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Product Testing

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PROFESSIONAL EXPERIENCE

PORCENALOSA, Paramus, NJ Jan 2013 – May 2013

Project Manager

• Hired as an external resource for the design and implementation of a Customer Relationship Management system ZoHo

• Worked with Senior Manager and CEO to devise the timeline and budget for solution implementation.

• Worked with business resources to gather and map business processes and solution requirements.

• Interpreted requirements to devise solution process design and architecture with an agile methodology

• Developed and executed solution testing strategy to ensure business requirements were met, and developed and delivered

end-user training before production implementation.

• Completed and delivered solution to client in adherence to strict timeline and budgetary constraints.

ACCENTURE, PLC, New York, NY Aug 2011 – Dec 2012

Consultant (Business Analyst/Product Manager/Project Manager)

• Developed skills in business analysis, product management, project management – agile, scrum and waterfall

methodologies-, team management, and client relations.

• Worked in a high-intensity environment that required the ability to quickly develop deep understanding of client business

processes as well as the ability switch among varied tasks.

• Managed software project and timelines, keeping in line with estimated schedules and milestones.

Client: Wireless Telecommunications Company, Product Management/Business Analysis/Solution Architecture

Product Manager/Business Analyst/Project Manager

• Responsible for requirement gathering, resource planning, and writing BRD and FRD.

• Designed solution architecture and product testing for an emergency service communications application.

• Created automation curriculum and was specifically requested by client to deliver training to 15 end-users, resulting in time

and cost savings.

• Managed cross-functional solution design/development and acted as a liaison between offshore/onshore technical team of

six people.

• Accomplished the creation of new applications for the clients’ customers and ensured all applications were functional in

production systems.

• Led the development for new online services that client will provide to its customers resulting in $10,000,000+ in new

long-term revenue.

Client: Multinational Data Management Services Company

Process Analyst for Salesforce.com

• Worked with the client’s business team in fast-paced, deadline-driven environment to develop requirements, confirming

process for error handling of update to business applications, resulting in seven figure cost savings.

• Created daily error analysis report which helped client better understand nature of business application failures.

• Synthesized information developed from interviews of key client managers in order to create the new report.

BAYER, BUSINESS SERVICES, Barcelona, Spain Aug 2006 – Oct 2010

SAP Subject Matter Expert

• Lead SME in SAP. Served as key client contact responsible for building and maintaining the client relationship.

• Developed public relations and leadership skills by leading training for client.

• Developed and optimized end-user support on the SAP FI Module for 60 Bayer subsidiaries in 11 countries.

• Prioritized problem tickets and managed SAP implementations to exceed defined Service Level Agreements.

• Provided month and year-end closing support; identified areas of weakness and generated improvements, as reflected in

KPI scores (a performance measure regarding completions of SLAs).

• Certified in SAP FI for managing Accounts Receivable (AR), Accounts Payable (AP), and General Ledger (GL).

• Managed AR / AP activities such as dunning, taxes, banking, AP work flow, account determination and payment.

• Analyzed and redesigned for Bayer’s Global subsidiaries.

• Served as lead escalation point and gate keeper for system issues with SAP FI, CO, MM and SD modules.

• Performed SQL queries and expressions from downloaded tables.

AFFILIATED COMPUTER SERVICES (ACS), Barcelona, Spain Jun 2005 –Aug 2006

SAP Junior Consultant

Client: General Motors (Spain and France)

• Functional consultant for SAP implementations (rollouts).

• Enrolled and populated migration projects of customer databases to SAP.

• Used SQL for SAP migration to search and retrieve duplicate and triplicate data creating a three valued logic to have a

"clean" migration to SAP

EDUCATION

• University of Skovde, Sweden, 2005

– MSc, Economics, Thesis in Finance “International Portfolio Diversification Benefits; US investment perspective in

Latin America”

– BSc, Economic Science, Thesis in Economics, “Swedish bilateral trade with Germany”

– SAP Certificates: Financial Accounting, Sales, Purchase, Billing, Treasury, Cash Management

LANGU AGES

Fluent in English, Spanish, Swedish and Farsi

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