Vanessa Granger

**** ********* ***** Joliet, IL *0431*847-***-***** acdkxe@r.postjobfree.com

Objective

Highly talented and accomplished Information Technology professional with extensive background in Quality

Assurance Management, QA Engineering, Leadership and Project Management. Extensive background in the

i nsurance industry including Health, Auto and Property insurance as well as Personal Liability insurance.

Excellent multi-tasking skills, team player, seeking a challenging opportunity in either senior Quality Assurance

testing or in QA leadership with opportunity to grow and assist in the development of others.

Education

wORKING ON BACHELORS IN BUSINESS SCIENCE j ANUARY, 2015 u NIVERSITY OF pHOENIX

Major: Information Technology

Minor: Business Administration

Skills & Abilities

Management

Lead a team of 6-8 QA Analysts on major initiatives within our area of a healthcare organization. Developed

employees thru training, delivered performance and development reviews and was involved in the hiring of any

new resources for the area. Involved in cost benefit analysis for all projects and activities as well as budget

analysis for the team during annual budget reviews.

Communication

Conduct team meetings, SCRUM sessions with project team members, and instrumental in beginning

communication calls for major projects of more than 15-30 people to get everyone on the same page with the

p roject activities. Serve as the central hub of communication between teams that do not really like to work

together so attempt to be that go between to keep communication going.

Leadership

A lways willing to take a leadership role on any projects big or small. Leader among peers as well as among

i ndividuals that I manage. Very involved in all aspects of team projects, and any other items that affect my team

or department.

Experience

Senior qa project manager aetna insurance company december, 2011-present

Established and directed new Agile testing methodology to support major projects.

Developed HP ALM into the organization for bug tracking and project reporting (test cases, business

requirements, test results, report t racking)

Responsible for process improvements of QA release testing project: Incorporated automation to run healthcare

claims, report run results, and re-run test results if needed. Managed to take an 80 hr. process and turn into 8

hour process for testing team.

Supervised and carried out testing for all EDI transaction types: 837I, 835O, 837O, café reports. Proficient in

I SO9 and ISO10 file formats.

Trained all new QA employees on QA EDI transaction processing

Managed a team of 6-8 QA Analysts. Ensured all work was distributed, goals were established and that all work

was performed on time and with great quality.

QA lead b idclerk September, 2011-november, 2011

Implemented Quick Test Professional automated testing tool into the organization.

Tested Web based application and opened any defects within JIRA

Introduced organization to SDLC processed such as design, build, and the ability for the QA analysts to be

i nvolved in the overall project processes.

senior qa analyst-consultant us foodservice march, 2011-september, 2011

Incorporated Test strategy documents into the organization

Worked with project management team and developers to get more organized handoff of code thru smoke tests,

release notes, and any other documentation that could be presented prior to accepting code into the QA

environment.

Introduced organization to SDLC processed such as design, build, and the ability for the QA analysts to be

i nvolved in the overall project processes.

qa consultant/Business analyst gallagher bassett insurance services november, 2006-February, 2011

• Led a team of 3 QA and 5 Developers on a high profile project to transform Mainframe claim and loss

setup environment to Windows based environment. Role was Project Manager/QA Lead.

• Responsible for Automated Testing effort being implemented within the company. First product brought

was Test Complete and then we proceeded to Microsoft Team Foundation Server and products. Worked

Page 2

w ith the vendors to come with a strategy to implement into the QA arena. Wrote test scripts for vendors

to ender and verified those scripts were working properly.

• Instituted SDLC processes within our QA environment to ensure Sarbanes Oxley requirements were

being adhered to.

• Began documentation standards such as Business Requirements Documents to ensure all information

f rom requirements gathering sessions are documented.

• Organized code walkthroughs with developers to ensure all requirements from the BRD are represented

i n these code reviews. Also enforced unit testing be done prior to code coming over from development. A

formal sign off is now required prior to moving code to QA environment.

• Development of Regression test cases within automated testing tool were instituted to ensure all changes

can be tested in the future. Also, to ensure any future code changes did not require a full retest of existing

software.

Skills

• Reporting Tools: Business Object 5.1, Hyperion Essbase, Cognos

• Databases: SQL Server 2003, 2005, 2008. DB2, Visual Studio

• Languages: JCL, COBOL, SQL,, Java and Java Script, Visual Basic, C++, Cobol, dotNET

• Other Tools: QTP, HP ALM, Microsoft Visual Basic Studio 2010, Mercury Test Director, Tech Excel,

M icrosoft Project Tools, Mercury Quick Test Professional, Mercury Win Runner, Enterprise Architect,

U ML Modeling, Microsoft Office Tools, Informatica, TOAD, Unified Modeling Language(UML), Tandem

mainframe system, Test Team Foundation Server (TFS), SharePoint, Pega Rules Engine, DML .

Page 3

Contact this candidate