Gloria D. Cutts

*** ******* ** **********, ** Phone 773-***-****

Email:acdkxb@r.postjobfree.com

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CISCO CERTIFIED ACADEMY PROFESSIONAL~

SUMMARY Goal-oriented and collaborative IT professional with experience applying

hardware and software design, installation, administration, and

configuration to support growing businesses. Proven analytic and

problem-solving skills with the keen ability to assess needs, define

requirements, develop value-added solutions, and execute technical

solutions that streamline and improve operating efficiencies

EDUCATION Cisco Academy Present

IT Career Lab, Able Career Institute, Chicago, Illinois

Completion of 4 Semesters

Certifications: CompTIA Network+, CCENT & CCNA

Governor State University, Chicago, Illinois

Master of Science in Computer Science, Graduated July

2004

Bachelor of Science in Computer Science, Graduated August

2001

Minor: Communication & Training

CORE SKILLS & COMPETENCIES

CISCO CERTIFIED SYSTEM

Define and implement improved corporate policies regarding the location, safety and

security of servers and equipment.

Effectively manage system functionality to ensure ongoing operations, collections of

funds, and inventory.

Design Cisco VoIP offices, and manage the Cisco VoIP network, including unity voice

mail and unified messaging.

Outstanding leadership abilities; able to coordinate and direct all phases of

project-based efforts while managing, motivating, and leading project team

initiatives.

TECHNICAL PROFICIENCIES

Hardware: Cisco Routers, Switches, HP and Dell Printers, Modem

Configuration, Hubs

Software: Packet Tracer, MS Office, Adobe Systems

Platforms: Cisco, Red Hat Linux 7.0, UNIX Open Server, MS Windows, 2007 Server

Windows 2000/2007/XP/Vista

Modems: TE/4 DSL, Motorola Codex

Networking: TCP/IP, Novell, SQL, Ethernet, Token Ring

Languages: UNIX Shell Scripting, C++, C#, HTML, Perl, XML,

Java, Oracle

Expertise: Macromedia Dream Weaver and Flash, Visual Studio,

Microsoft Office Suite (Word, Excel, PowerPoint, Access,

Outlook, Publisher, and FrontPage)

EXPERIENCE

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Children's Reading Foundation of Greater, Volunteer Facilitator

2013-Present

The Children Reading Foundation distributes free books to children from

newborn to Kindergartens.

. Set-up of Book Distribution Zones

. Read-aloud to children and families

. Participate in activities that promote literacy and daily reading

practices

. Meet new people and have fun helping the communities

Supplemental Education Services (SES), Site Manager

the princeton REVIEW (tpr), Chicago, IL

2008-2012

. On-site Manager of Programs Serving as a liaison between the

administration and staff of assigned Chicago Public School System

. TPR corporate office, assisting in the implementation and maintenance

of Supplemental Education Services.

. Site Manager oversee all day to day programming,

. Curriculum implementation and overall student progress.

. Each site has approximately 25-30 students.

Educator 9th - 12th grade

Chicago public schools, Chicago, IL

2001-2008

Substitute Teacher, High School; Embraced Ethnic Diversity/Cultures

. Managed seventh grade while teaching math, science and computer

programming

. Planned and implemented a course curriculum for the instruction of

science projects

. Communicated with parents and collaborated with other high school

grade teachers

. Managed discipline problems with patience and understanding

Educator 9th - 12th grade

Upward Bound Program

Computer Teacher east-west university, Chicago, IL

2000-2005

. Developed and implemented curriculum for computer

programming classes

. Assisted high school student with the development of

college and career planning

. Formal and informal assessments of student learning

. Facilitated academic programs and cultural events for

students

Internship:

2002-2004

Computer Technical, Fiske Elementary School, Chicago, IL

Installed and setup both new and existing computer Software and Hardware

. PC Hardware/Software/ Troubleshooting, TCP/IP protocols

. Windows 2000, demonstrate consistent records of computer repairs

. Train teachers Varity software (Microsoft Words, Excel, Access,

PowerPoint.)

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