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Customer Service Representative

Location:
Austin, TX
Posted:
April 08, 2014

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Resume:

J azmine Powell-Holoman

**** ******** *** *******, ***** 78218 504-***-**** acdkpt@r.postjobfree.com

Objective: To pursue and obtain a career that will utilize my skills and education

w hile expanding my knowledge as well as my experience while working for your

company.

EXpERIENCE

CERTIFIED APPLICATION COUNSELOR SRA INTERNATIONAL SEPTEMBER 2013- present

Educate and assist consumers with enrollment in the new insurance plans set forth by the

A ffordable Care Act through inbound calls and in-person. Other duties include: basic

administrative duties, data entry, and word processing, outreach in the community,

p resentations, and consumer reports.

Customer service representative West Communications j uly 2008-august 2009

Received in-coming calls t ransferred then to the appropriate departments if needed,

booking casino reservations, confi rmed arrival dates, delays, cancellations, weather

conditions, event and restaurant reservations.

hOUSEKEEPER M aid To Improve Your Home aPRIL 2008-jULY 2013

. Assisted customers with daily cleaning. As well as running errands for client as needed.

Hostess Tong's Thai Restaurant march 2006-december 2009

Greeted customers, answered phones, cashier, took To-Go orders, general cleaning duties,

organizing, inventory, and handled BBT bar.

Skills & Abilities

Computer programming, fax, copy machines, typing, filing, handled cash and credit card

t ransactions, telephoning systems and made daily deposits.

Education

Diploma A ugust 2004 T heodore Roosevelt High

General Studies

4.0 GPA

References available upon request

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