CAROLINE J. PATRICK

**** ******* ***** ***********, ** 20782

301-***-**** (Home) acdkpo@r.postjobfree.com

SUMMARY OF QUALIFICATION:

Over 15 years of experienced in the United State Navy as Case Manager, Histology

Technician, Drugs/Alcohol Awareness Facilitator and highly qualified in customer

relations.

During a shortage of staff, produced a high volume of tissue processed which single-

handedly ensured a 24 hour turnaround time.

Superior performance on delivery/execution of Medical Board process, with this

motivated skill it lead to being hand selected to handle difficult cases.

Effective in managing routine and difficult task and troubleshooting decision making.

PROFESSIONAL HISTORY:

Nursing Assistant/Observation Technician

Doctor Community Hospital, Maryland 2013-

Present

Under the direction of a Registered Nurse, provide continuous, direct one-to-one

patient observation to maintain a safe and therapeutic environment.

Responsible for daily procedure of electrocardiogram and phlebotomy.

House Manager 2011-

2013

The Arc of Prince Georges County, Maryland

Responsible for carrying out the day-to-day functions in the house.

Securing the well-being and safety of the residents, supervising Residential Support

Assistants, Awake Overnight Assistants, and staff providing temporary coverage as

needed.

Responsibilities also include keeping up with maintenance and repairs of the house,

the vehicle, appliances and equipment.

Responsible for keeping track of residents financial expense

Certified Nursing Assistant 2010-

2011

The Arc of Prince Georges County, Maryland

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A Certified Nursing Assistant is responsible for coordinating a number of different

resident activities.

Solving social and interpersonal problems, coordinating educational and recreational

events, assigning and managing living arrangements, planning programs for both

groups and individuals, ordering needed supplies or provisions, and maintaining the

records of the facility.

Case Manager 2006-

2009

National Naval Medical Center- Bethesda, Maryland

Processed all medical board reports, made appropriate inquiries and took follow-

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up action.

Counseled members by providing explanation of rights and benefits as provided

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by law.

Researched and gather additional information requested from upper level

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management staff in regard to the processing of a medical board report.

Gather Line of Duty/ inpatient medical records, health record, previous medical

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board reports, competency board reports, and copies of specialist medical

consultations.

Coded the diagnoses listed in the medical board report, using ICD-9-CM codes.

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Collaborated with medical officers in determining proper recommendations and

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dispositions to be included in the patient’s medical board reports.

Coordinated the scheduling of necessary patient appointments for further medical

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evaluation.

Compiled reports as required, ensuring that a copy of the completed medical

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board report for each member is maintained on file

Work together with newly assigned staff members (military personnel) in the

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Division by answering work questions and handling complaints.

Histology Technician 2003-

2006

National Naval Medical Center- Bethesda, Maryland

Embed tissue specimens into paraffin wax blocks or infiltrated tissue specimens with

wax.

Freeze tissue specimens, mounted specimens on glass slide, stained specimens with

dyes or other chemical to make cell details visible under microscopes.

Examined slides under microscopes to ensure tissue preparation meets laboratory

requirements.

Operated computerized laboratory equipment to dehydrate and decalcify tissues.

Produces a high volume of quality of work single-handed.

Ensured a 24 hour turnaround time for pathologist to review.

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Changed the solutions in the processors.

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Cut sections of body tissues for microscopic examination using microtomes.

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Accessioned specimens for processing and assisted pathologist in grossing tissues.

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Drug and Alcohol Facilitator 2002-2003

National Naval Medical Center

Counsel clients and patients, individually and in group sessions to assist in

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overcoming dependencies, adjusting to life, and making changes.

Completed and maintained accurate records and reports regarding the patient’s

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histories and progress, services provided, and other required information.

Interviewed clients, reviewed records, and conferred with other professionals to

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evaluate the individuals’ mental and physical condition, and to determine their

suitability for participation in a specific program.

Attended training sessions to increase knowledge and skills.

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Facilitated classes for alcohol/drug awareness and provided education awareness

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to the command.

Medical Board Processor 1999-2002

National Naval Medical Center – Bethesda

• Supervised, counseled, evaluated, if necessary reprimanded 5 Medical Board

personnel.

• Protected the security of medical records to ensure that confidentiality is

maintained.

• Troubleshooting complaints, processed military medical board

• Effective in managing medical board cases for additional information

• Organized departmental archives, which improved time management

EDUCATION

Bowie State University 2002-2006

Bachelors of Science

Armed Focus Institute of Pathology School 1994-1995

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