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Manager High School

Location:
Baltimore, MD
Posted:
April 08, 2014

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Resume:

Kevin C. Brooks

***** *.*. ***** **.

Spotsylvania, VA 22553

410-***-****

Kimco Realty Corporation - Collection Specialist (06/2006 - Current)

. Manage domestic collections portfolio of 3,200 tenants

throughout the Mid-Atlantic Region

. Help collect over 10 million dollars annually

. Responsible for 100 percent of Mid-Atlantic Region A/R (two

-collectors)

. Overseeing the processing of payments to ensure proper and

timely applications

. Manage routine credit evaluations for new and existing tenants

and manage decision-making process utilized by team for disputes

and deductions resolutions

. Manage weekly meetings with leasing agents, property managers,

and colleagues

. Direct monthly meetings to communicate status of delinquent

accounts with the Director

. Responsible for determining when to send a tenant to collection

agency or litigation

. Manage the status of a tenant when account has been forward to

an attorney

Tessco Technologies - Collection Specialist (05/2001 - 05/2006)

. Collected on all past due accounts and made recommendations to

adjust credit limits

. Performed month end closing for accounts receivable and sales

analysis

. Reviewed D&B reports and recommend credit limit for potential

and existing clients

. Decreased the 90 day A/R from $80K to $20K

. Consulted and coordinated contract payment terms for new

customers and existing customers

. Manage training for new collectors

Progressive Insurance - Claim Adjuster (04/1999 - 05/2001)

. Conduct daily interaction with customers with phone

conversations to help determine fault of the accident

. Perform an appraisal of physical damaged on vehicles

. Assisted with month end reporting activities to help reduce cost

Enterprise Rent-A-Car - General Manager (05/1994 - 04/1999)

. Manage a staff of 8 people full and part-time

. Reviewed D&B reports and recommend credit limit for potential

customers

. Manage a fleet of 170 cars

. Help generate of $100,000 in revenue in one year

. Manage weekly meetings with staff

. Direct monthly meetings to communicate status of delinquent

accounts with my supervisor

EDUCATION/TRAINING

Norfolk State University - BS Parks & Recreation (1988)

York High School - HS Diploma (1983)

Seminars/Training - Public Speaking; Diversity; Time Management; Customer

Service; Collections; Computer Programs (Excel, Word, Power Point); Damage

Training for Vehicles & Motorcycles.

References are available upon request



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