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Customer Service Access Control

Location:
United States
Posted:
April 08, 2014

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Resume:

LaFayette L. Porter IV

408-***-****

acdkev@r.postjobfree.com

SECURITY PROFESSIONAL

Highly skilled professional security officer with almost 2 years of experience in the security field o f access control, data

entry and problem solving. Proven record of success in customer service/problem solving and seeking to obtain a position

as a security receptionist. Extensive experience driving trucks, possess a clean driver's record and clear cimin al and

background history. An efficient communicator who easily builds consesus and can provie leadership training and

mentoring to others. Thrive in a fast-paced environment, comfortable working under minimal supervision and committed

to working safely yet effectively. Adept at dealing with stressful situations. I'm able to diffuse difficult scenarios and

negotiate a positive outcome.

CORE STRENGTHS

Client Relationship & Retention Team Player

Quality Control and Assurance Experience in Access Control

PROFESSIONAL WORK HISTORY

AlliedBarton Security Services, San Jose CA July 2012-Present

Security Officer – Promoted to Shift Supervisor in March, 2014

Manage the control room during my shift; operate cctv's and PTZ's in and around the premises.

Patrol and prevent any and all criminal activity wherever I'm sent to. To accomplish this task,

I became adept to the following:

Access Control Data Entry

Incident Reporting Good Client Interaction

Independent Problem Solving

Riverstone Residential Group, Walnut Creek CA Aug. 8, 2011- Feb.18, 2012

Groundskeeper/Porter

My duty was to clean and organize the entirety of apartment grounds both interior and exterior. To accomplish this task I

employed many tactics such as:

Knowledge in reading blueprints for several units to determine what floors and what areas to cover.

Strong physical maneuverability in order to maintain the utmost standards in cleanliness.

Maintained strong client relationships.

July 2010 – October, 2010

Area Truck Driving School

Santa Clara, CA

Attended school and trained for commercial truck driving.

MET Laboratories, Santa Clara CA April 20,2008- April 20, 2010

Shipping/Receiving/ Minor Maintenance

As a shipping/receiving specialist it was my responsibility to ensure the highest level of care while shipping out high dolla r

test equipment both domestically and internationally. Also vast knowledge of building maintenance. In particular my skills

in carpentry were necessary to build test fixtures.

Efficient knowledge in filling out Fedex and UPS waybills.

Extra caution when shipping out expensive equipment by ensuring excellent packaging.

Vast knowledge of carpentry as well as all areas of maintenance.

TRAINING/LICENSING & CAREER DEVELOPMENT

Loss Prevention Group, Oakland, CA June. 2012

Area Truck Driving School, Santa Clara, CA July. 2010

Center for Employment Training (CET Sobrato) Aug.2007



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