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Sales Customer Service

Location:
Orlando, FL
Posted:
April 07, 2014

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Resume:

James Compère

**** ******* **

Orlando, FL *****

407-***-****

acdjyc@r.postjobfree.com

Objective: To accomplish and fulfill my desire to be happy in an environment where I can offer my

experiences. To learn more as I grow in a company or with an employer who is willing to give me a

chance to improve and use many other skills that I have and am willing to learn, if given the opportunity.

Experience:

3/09 – present Church of God of Miracles Orlando, FL

Operations Manager

Plan and conduct the worship services

Oversee the development of the Sunday school ministry, discipleship training, and the music ministry.

develop, implement and oversee a strategy, a plan or a program designed to equip, edify, educate and encourage

members in all five functions of the church at every generational level – children, youth, young adult, adult and

senior adult.

Lead the church in an effective program of evangelistic witnessing.

Provide training to the members of the pastoral support teams in the furtherance of their respective ministries

and to prepare them to fulfill their respective leadership obligations.

Play a significant role in long-term planning, including an initiative geared toward operational excellence.

Improve the operational systems, processes and policies in support of organizations mission -- specifically, support

better management reporting, information flow and management, business process and or ganizational planning.

9/12 - 4/2013 Morrison Security Orlando, FL

Security Officer

Patrol and inspect property to protect against fire, theft, vandalism, terrorism, and illegal activity. Enforce laws on

the property, and deter criminal activity and other problems. Use radio and telephone communications to call for

assistance from police, fire, or emergency medical services as the situation dictates. Write comprehensive reports

outlining my observations and activities during my assigned shift. Drive or walk from location to location and

conduct security checks within an assigned geographical zone

8/09 – 09/11 Optimal care Orlando, FL

Freelance Interpreter

work with non-English speaking patients in hospitals, physician's offices, clinics, rehabilitation facilities, nursing

homes and mental health clinics

Act as conduits between patients and medical professionals by listening to the professional and orally translating

information into a patient's native language (Haitian Creole) in layman's terms, then translates the patient's

response back to the professional, using proper medical terminology

Translate such information as the reason for a medical visit, past medical history and family medical history, as well

as explaining medical and surgical procedures, giving medical care instructions, providing drug information and

scheduling follow-up appointments.

3/07 - 2/08 Cornell Corrections Big Spring, TX

Correctional Officer

Supervise inmates in living quarters, work details, recreation and other areas by maintaining consistent control

and discipline.

Make frequent patrols of living quarters and work areas and instruct inmates on proper housekeeping and

sanitation requirements.

Conduct counts of inmates at specified and irregular housing units and all other inmate activity areas.

Counsel with inmates regarding facility rules and regulations and inform them of changes in operating procedures

affecting the inmate population.

07/03 – 10/03 Westgate Resorts Orlando, FL

Sales Representative

Contact businesses and private individuals by telephone to promote products and services

Solicit orders for goods and services over the telephone

Explain the product or service to potential customers

Deliver scripted sales pitch to the customer

Adjust scripted sales pitch to meet needs of specific individuals

Provide pricing details

Handle customer questions

Obtain customer information including names and addresses

Record customer details including reaction to the product or ser vice offered

Input order details into the computer system

Record customer details and details of transaction

Confirm orders placed with field sales representatives

Schedule appointments for sales staff to meet prospective customers

Contact customers to follow up on initial interaction

Skills Summary:

Bilingual (English - Haitian Creole) Microsoft Office: Word, Excel, and PowerPoint.

Fast learner, hard worker, and team player. Excellent Customer Service skills.

Problem solving. Exceptional organization skills.

Detailed oriented, and work well with people in all departments. Ability to work well under pressure.

Strong initiative. Excellent communication skills.

Capability to multitask. Computer literate.

Education:

2005 - 2009 Ashley University Online

Bachelor of Business Administration in Management

Certifications:

2007 Howard College

Corrections Certificate



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