ARTHUR LEMMER, PMP

acdjy2@r.postjobfree.com

770-***-****

**** ******* *** ***** ********, Ga. 30062

SUMMARY:

. Results-oriented PMI Certified Project Management Professional (PMP)

with a demonstrated ability to thrive in fast-paced environments

demanding strong organizational, technical, and interpersonal skills.

. Able to lead teams in a collaborative style by gathering input from

stakeholders through active listening and respect of opinions; able to

establish trust and confidence and to effectively communicate with IT

delivery teams

. Successful management of vendor third party application

implementations

. Proven success in delivering full life cycle SDLC projects (Agile and

Waterfall) within budget and specified timeframes while ensuring

customer satisfaction

. Capacity to embrace change and quickly adapt to new situations,

changes in direction and altering priorities.Ability to identify

alternatives and make contingency plans.

. Able to effectively manage against scope 'creep' through change

control measuring and assessing impacts on costs and schedule then

incorporating a sign off and change request for requirements.

. A leader committed to delivering quality, profitability and top notch

customer service.

. Creating detailed project plans based that include budget, resource

allocation, and 3rd party contingencies.

. Extensive experience leading internal software development teams on

mission critical projects.

EDUCATION:

. University of Wisconsin (pre-Law)

. Madison Area Technical College

o Data Processing and Computer Programming

CERTIFICATIONS:

. PMP Certification, 2004 Active license 203827

. Microsoft Project Dynamic Scheduling

SKILLS:

Jira, Confluence, Sharepoint, Clarity Enterprise Portfolio Management

system, Open Project Workbench, Agile Vision, Level 3 Meeting, MS Office

tools, MS Project, Niku, Lotus Notes, SVN, Lotus Notes, Docushare, DART,

Airclic, Subversion, Wiki, JBOSS, HornetQ, Method 1, XML, UML, Use Case

Modeling, Erwin, ISO 9000, EDI, Oracle, MS SQL Server, Sybase, CICS,

COBOL, DB2, UDB, MS Access, MQ Series, EDI, CORBA, COM, .NET/ASP, ADO, MS

IIS, JavaScript, Java, J2EE, JSPs XML, HTML, WebLogic, WebSphere, Visual

Basic/Visual C++, C++, QMF, Apache, Tomcat, JAD, RAD, GroupWise,

StarTeam, PVCS Tracker, CMVC, Windows 8/7/XP/NT/2000/, Unix

EXPERIENCE:

06/13 -02/14

First Advantage Corporation Atlanta, Ga.

Contract Project Manager

In an Agile based development environment manage development teams engaged

in full life cycle software delivery. Oversee development of Epic's, User

Stories, Sprint Planning and Sprint execution, Sprint review. Leading

daily SCRUM meetings of the developers, BA's and Product to successfully

deliver release ready software. Sprints were 4 weeks in length, culminating

in a QC cycle and Production release. An example of a typical delivery

application was the seamless integration of a 3rd party external vendor

product (a new business partner for I9 services) into the company's base

product offering. This required 5 Sprints. The delivery team size was 7 - 9

IT professionals.

In addition to managing this type of software development, managed the

migration of the Company's Top 35 Revenue customers to the company's new

product. A Web based background screening product that performs criminal

searches including Fingerprint and Drug testing that was purchased from

Lexis-Nexis in 2012. A typical migration included:

A. Gap Analysis & assessment

B. Project Initiation & Definition

C. Collaboration (Discovery Design/Definition)

D. Configuration & testing

E. User Acceptance

F. Transition & cutover(Training, Implementation & support)

10/12 - 05/13

FIRST DATA CORPORATION Atlanta, Ga.

Senior Project Manager in CCIS (Customer Care and Implementation Support)

PMO

For the global leader in electronic commerce and payment processing,

managed implementation and operations projects. Management of cross

functional teams from initiation concept though closure:

Implementation of the First Data Global Gateway Legacy replacement Pilot.

Manage the implementation of the First Data Global Payment Gateway solution

for a select pilot customer base of 1,000 merchants. The ultimate delivery

after pilot intended for 150,000 merchants processing 280 million

transactions annually. A vendor product was in sourced to meet First Data

compliance requirements, in conjunction with Pilot operations to assess

feasibility and determine a Go-Forward strategy. Managed a team comprised

of Marketing, Product, Global Service Delivery, Front-End Deployment, Help

Desk, Implementation, Boarding, Operations).

. Merchant Notification & Merchant Welcome kits.

. Customer training/Help Desk Support.

. Product Start up and Operations.

. Financial & budgetary planning, resource identification, offshore & on-

shore staffing, hardware & software licensing to support a full scale

ramp up.

. Pilot Customer transition to full Production status.

. Lessons Learned/Go Forward Strategy

Establishment of the PMO:

. Build a PM toolkit and business processes to be utilized consistently

across projects

. Execute on IT PMO strategy, and contribute to PMO process efficiency

projects to optimize PM execution discipline, create program and

project standards, PMO processes, and building and implementing PMO

best practices.

. Mentor PMs on Best Practices.

03/07 - 06/12

GENUINE PARTS COMPANY (NAPA) Atlanta, Ga.

Project Manager in the PMO

. Responsible for the management of internal and externally developed

(offshore) Java based full SDLC lifecycle projects and third party

supplied applications of varying size and complexity that operated in

a retail environment of 6,000 locations. Teams range in size from

small to large (5 - 40 +) across a variety of business and technical

disciplines.

. Manage third party technology providers in the design, development and

integration of complex business applications.

. Direct and manage full life cycle projects from initiation, scope,

requirements, project planning, creation and management of all PM

deliverables (charter, communication plans, cost plans, project

budgets, risk & issue management plans, etc.), managing all project

activities, budgets, costs, issues and to maintain schedule, drive

projects to successful closure.

. Provide executive status reporting to IT governance, sponsor and

necessary stakeholders to insure consistent and open communication on

project progress.

. Through effective estimating scheduling, coordinating, tracking,

monitoring, evaluating and directing project activities throughout the

lifecycle to achieve consistent delivery within budgetary constraints.

Delivery Management

. A data integration initiative, retail data is replicated from various

locations and processed through a number of back-end corporate

systems then to a third party provider to implement web-based

dispatching and wireless technology for delivery of parts.

. Sales data is seamlessly integrated into corporate systems as well as

to an external provider of a web based dispatching application using

wireless handheld devices.

. Managed full project life cycle from project initiation through

delivery and system start-up.

. Responsible for RFP creation and evaluation, vendor coordination,

contract negotiation, software design, building and testing the

application, managing resources across a number of technical

disciplines, coordinating the internal and external development teams,

testing, QA testing, User Acceptance, and all vendor relationships.

Document Imaging Project Manager

. Full life cycle initiative integrating a third party provider Xerox

(Web-based Docushare) with store systems nationwide.

. Managed full project life cycle from project initiation through

delivery and system start-up. Responsible vendor coordination,

software design, building and testing the application, managing

resources across a number of technical disciplines, coordinating the

internal and external development teams, testing, QA testing, User

Acceptance, and vendor relationships.

. As products are sold, the invoice images are synchronized with a web

application that allows customers to retrieve by meta-data and e-mail

invoices as a service to independent store operators.

. Monthly statements are enabled as well.

Sarbanes-Oxley (SOX) Remediation Program Manager

. Multiple projects with costs averaging $500,000 for a program total

of $3+ million

. Managed a number of simultaneous initiatives to achieve SOX

compliance.

. Software Verification.

. TAMSII Store Employee Access Validation.

. System Level Audit Logging.

. Change Management & Software Release Management.

. TAMS System Security: Controlled access to Store from any source.

02/04 - 02/07

AFFILIATED COMPUTER SERVICES Atlanta, Ga.

Government Healthcare Solutions Web Application Support Project Manager

. Medicaid Claims processing.

. Managed projects involving large scale complex J2EE Web applications

operating at high traffic levels in a clustered environment.

. Provided 24x7 application development, enhancements and support

services for the sites.

. Recruited, developed, motivated, and evaluated the performance of

support staff.

. Established work plans and schedules, and then managed the design,

development, testing and on-time delivery and deployment of

application enhancements and software releases.

. Established Service Level Agreements (SLA's) and coordinated

infrastructure upgrades and regression testing to achieve

uninterrupted service.

06/01 - 2004

ENERCOM, INC. Atlanta, Ga.

Product Project Manager/Software Director

. Product Manager for new product releases. Responsible for project

planning and control, resource assignment, scheduling tasks and

monitoring progress to insure quality deliverables and a timely

delivery.

. Guaranteed a timely delivery within time constraints and budget and

insure complete customer satisfaction.

. Working with the customer to elaborate needs, software requirements

were defined, developed and delivered.

. Increased product quality and eliminated product defects through

establishment of a quality-based process oriented development and

delivery methodology.

. Responsible for clearly defining customer business requirements,

devising the functional and technical design, establishing the project

plan and managing the software development in a Microsoft environment

(.NET/ASP, IIS SQL-Server), testing, Quality Assurance and delivery

processes.

01/01 - 05/01

OUTWEB, INC. (former Dot Com) Atlanta, Ga.

Applications Development Director

. Managed the development and implementation of Web Sites and E-business

software applications.

. Directed the development staff engaged in multiple concurrent customer

projects.

. Designed and established a consistent Delivery Methodology and QA

process for all applications.

06/99 - 12/00

GEORGIA DEPARTMENT OF REVENUE Atlanta, Ga.

Contract Application Manager - Motor Fuel

11/98 - 06/99

BELLSOUTH.NET Atlanta, Ga.

Contract Project Manager

1997 - 1998

SALES TECHNOLOGIES Atlanta, Ga.

Contract Project Manager

1995 - 1996

MET-LIFE INVESTMENTS DIVISION, Atlanta, Ga.

Systems Engineer Manager

1995

UNITED PARCEL SERVICE (UPS) CORPORATE OFFICE Atlanta, Ga.

Contract Project Manager

1994 Alliant Energy (formerly Wisconsin Power & Light)Madison, Wi.

Project Manager

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