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Administrative Assistant Customer Service

Location:
Herndon, VA
Posted:
April 07, 2014

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Resume:

SARKIS, THERESE L.

Ashburn, VA *****

201-***-****

acdjpd@r.postjobfree.com

SECURITY CLEARANCE

Active Top Secret, ICE clearance

Active Counter Intelligence (CI) Polygraph

PROFESSIONAL SUMMARY

Professional Linguist with over 18 years of diversified experience providing invaluable linguistic and translation

support to the Defense Intelligence Agency (DIA), Intelligence Community (IC), and other support communities and

elements across the globe. Subject Matter Expert and Native Arabic Linguist. Experience encompasses Translation

Services, Interpretation Services, Transcription, Gisting, and Accounting. Experienced Manager and administrative

Assistant. Ability to Coordinate and synchronize Intelligence tasks to support tactical and national level consumers.

Excellent communication and management skills.

QUALIFICATIONS PROFILE

• Highly skilled and experienced Arabic Language Analyst with in-depth knowledge and understanding of the

Intelligence Community (IC), Department of Defense (DoD) and Law Enforcement activities.

• Subject Matter Expert in Translation Services and Mission tasking; able to prioritize, review and validate

Translation Requirements.

• Skillful in writing style and structure; able to provide clear and concise translations with flawless wording,

structure, grammar and accuracy.

• Superior communication skills; ability to present ideas with clarity and enthusiasm.

• Ability to effectively communicate, evaluate needs and act upon them without specific instruction. Lauded for

taking initiative and proactively working with others.

• Working knowledge and understanding in both reading and listening of Modern Standard Arabic, Levantine,

Egyptian, Iraqi and Sudanese Dialects.

• Highly adept in geography, culture and environment of Southwest Asia, Africa and the Middle East.

• Strong understanding of the relationship of history to current events and the application to daily Intelligence

tasks and target research.

• Diversified accounting and financial experience.

PROFESSIONAL EXPERIENCE

AUGUST 2009 – AUGUST 2013

ARABIC LINGUIST

ALL WORLD LANGUAGE CONSULTANTS, RESTON, VA

• Provided flawless translations of countless Arabic documents. Provided translations covering a large number

of different subjects, including technical publications, political documents, and religious materials.

• Perform detailed summaries, full translations, and gists supporting the IC and reporting elements.

• Experienced analyst, providing cultural and social insight to translations and enabling reporting elements

within the IC with a better understanding of materials.

• Responsible for Arabic and English gisting and transcribing countless audio and video recording supporting

contingency operations in Iraq.

• Have a good understanding of the IC standard Transliteration guidelines

• Cultural, social, political and religious Subject Matter Expert; well versed in Middle Eastern customs and

traditions.

• Proficient Native Arabic linguist with vast experience in several Arabic dialects including MSA, Egyptian,

Levantine, Gulf, Iraqi, and Sudanese.

DECEMBER 2006-MARCH 2009

UNCLASSIFIED//FOR OFFICIAL USE ONLY

ARABIC LINGUIST

L-3 COMMUNICATIONS, OCONUS

• Search Islamic websites, social and news media for information.

• Provided Arabic linguistic support for the U.S. Forces and Iraqi Military Forces.

• Supported the MNC-I with flawless interpretation of oral and translation of written materials.

• Provided real-time operational interpretation between U.S. and Iraqi Military elements.

• Provided support for airport security screenings, biometrics and translation services.

• Completely updated the MNC-I Website to provide the most current available information.

• Iraqi language, cultural, social, political and religious Subject Matter Expert; well versed in Iraqi and Middle

Eastern customs and traditions.

2000-2006

EXPORT AND ACCOUNT MANAGER

MERCATOR INC. ENGLEWOOD CLIFFS, NJ

• Responsible for the identification of sales and profit objectives.

• Negotiated contracts with suppliers and customers, provided technical and product details and specifications

to customers.

• Provided expert global customer service support by processing orders, credit memos, letters of credit, return

authorizations and product complaints and feedback.

• Coordinated freight documentation, rates, schedules and tracking for all shipments worldwide.

• Flawlessly managed all accounts payable, receivable, and bank reconciliation procedures; invoiced and

prepared financial statements, resolved collection and account discrepancies.

1998- 1999

TRAFFIC COORDINATOR/LOGISTICS

GERBER TRADE FINANCE, NEW YORK, NY

• Responsible for the establishment, and management of accounts for U.S. and European customers.

• Managed numerous major international and domestic accounts coordinating with several overseas offices.

• Responsible for processing letters of credit through the Fleet Bank system for up to $100,000 worth of

imported goods.

• Flawlessly coordinated all financial and customs import and export documentation ensuring accuracy.

• Liaison to all South African customers and suppliers, provided account management and accurate accounting

processing.

1994-1998

EXPORT COORDINATOR AND ACCOUNTANT

BARSOUMIAN ENTERPRISES INC. NEW YORK, NY

• Quickly promoted to Export Coordinator; responsible for the coordination and negotiation and fulfillment of

multiple international export contracts.

• Responsible for the issuance of Proforma invoices.

• Prepared shipping schedules and accurately maintained all pertinent records.

• Coordinated with a large number of suppliers, clients and freight providers, providing full logistics support.

• Managed all exports and freight operations between the U.S. and Mexico to the Middle East.

• Coordinated all financial documentation to include letters of credit, accounts payable, accounts receivable.

• Qualified inspector for exports and quality control. Responsible for the accurate preparation of all

documentation and claims.

1989-1993

ADMINISTRATIVE ASSISTANT TO THE AMBASSADOR

BRUNEI AND TUNISIAN MISSION TO THE UNITED NATIONS, NEW YORK, NY

UNCLASSIFIED//FOR OFFICIAL USE ONLY

• Responsible for schedule coordination for the Ambassador, organizing and scheduling appointments and

travel itineraries. Coordinated accommodations for visiting dignitaries.

• Responsible for transcribing confidential and sensitive materials for the Ministry of Foreign Affairs.

• Provided real-time flawless interpretation services for the Ambassador.

1984-1988

ADMINISTRATIVE ASSISTANT

AL-AHRAM COMPANY

• Responsible for the financial management of several accounts, to include accounts payable, accounts

receivable and billing warehouse invoices.

• Responsible for classified transactions, filing and record keeping.

SOFTWARE APPLICATIONS

A NUMBER OF INTELLIGENCE COMMUNITY LANGUAGE TOOLS AND DATABASES, MICROSOFT OFFICE, ACCPAC, AND PEACHTREE

ACCOUNTING SOFTWARE.

EDUCATION

Bachelor of Science in Accounting and Business Administration.

REFERENCES

Personal and Professional references available upon request.

LANGUAGES

English, Arabic (Read, write and speak fluently), French (Not fluent)



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