Alicia M. McCormick

**** ****** **, ***** *****, FL 34771 - 407-***-**** -

acdj4l@r.postjobfree.com

Objective: To obtain an office manager or assistant position in a

professional company to allow me to utilize my knowledge in

office procedure, hospitality and organization.

Education: Third year at University of Central Florida

Major: Psychology

Seminole State College Lake

Mary, FL

Dual Enrollment

Aug 2008 - May 2009

Employment: Florida Department of Environmental Protection

Orlando, FL

Wastewater Compliance/Enforcement- Staff Assistant &

Receptionist Sept 2011 - Present

- Process departmental letters and documents

- Handle internal and public records requests

- Assist Department Sr. Analyst in all aspects of operations

when needed

- Acting Department receptionist duties for entire CFL DEP

- Cross-trained in 9 different departments operations to

assist all dept. heads

Florida Department of Environmental Protection

Orlando, FL

Document Management Center: Computer Operator I

May 2011 - Sept 2011

- Prepare documents and create pre-index sheets

- Scan and enter documents into OCULUS Application

- Perform manual Quality Control / Inspection

JoeTechie (Micro Systems Design Inc.)

Orlando, FL

Office Manager

May 2009 - May 2011

- Perform administrative and office management duties

- Assist with invoicing, billing, filing, and organizing

office

- Scan all incoming documents

Quiet Flight (Universal Eyewear)

Orlando, FL

Sales Assistant

Feb 2011 - May 2011

- Customer Service

- Answer any questions about product upon demand

- Meet sales goals

Miller's Orlando Ale House

Orlando, FL

Hostess

July 2010 - February 2011

- Plan, host and coordinate large and small parties

- Direct and serve guests to meet their needs

- Interact with guests and make their experience a memorable

one

Brio Tuscan Grille

Winter Park, FL

Hostess / Server / Server's assistant

March 2010 - July 2010

- Plan, host and coordinate large and small parties

- Direct and serve guests to meet their needs

- Interact with guests and make their experience a memorable

one

Shoe Carnival

Oviedo, FL

Retail associate/ Mic Person/ Women's Lead

March 2008 - May 2010

- Plan and organize women's department to full sale potential

- Check customers out with precision and attention to detail.

- Created displays and systems that greatly increased sales

of shoes.

Sport Clips

Winter Springs, FL

Receptionist

Sep 2007 - March 2008

- Greet customers and cash them out with precision and

attention to detail.

- Aide fellow stylists in any way possible

- Keep waiting area neat and tidy while catering to guests.

Skills: Microsoft Office (Word, Excel, PowerPoint, Access), Microsoft

Frontpage, PageMaker, Adobe Photo-shop, Paperport, public speaking, using

ticketing systems such as Cherwell, data/document entry into databases

including Oracle, Oculus, and Comet. I also have record keeping training

and am versed in the laws regarding public records. In addition I have

experience in answering telephones as well as taking messages, directing

calls to the correct office, and answering caller's questions. I have a

great deal of experience in customer service, and was a hospitality major

for 2 years, which allowed me to improve my customer interaction and people

skills.

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