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Customer Service Power Plant

Location:
Brandon, FL
Posted:
April 05, 2014

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Resume:

Gonzalo Crespo Báez

***** ***** ****** *****

Tampa, FL 33647

787-***-****

acdinn@r.postjobfree.com

Objective

Seeking for a job position in a company that provides the opportunity to apply my knowledge,

skills and experience to continue my development as a successful technician.

Education

University of Puerto Rico, Bayamón Campus

Bachelor in Electronic Engineering Technology, June 2007

Technical Operations-Collegiate Training Initiative (TO-CTI) and FAA Approved

Skills

• Ability to learn and relate technical concepts promptly

• Good organizational and communication skills

• Strong attention to detail

• Good customer service skills

• Good analytical and problem solving skills

• Good communication skills to relate with team members and support workers

• Technical ability to repair computer hardware including Windows-based PCs and

Macintosh Apple platforms

• Skilled in repairing and troubleshooting of computer hardware, software, computer

networking and printers

• Able to repair, install, upgrade, and maintain desktop and notebook computers as well as

printers and scanners

• Basic experience with operating Systems – Win XP, 7, Vista, antivirus and firewalls

Experience

Electric Power Authority, San Juan, PR

Data Transmission Technician, 2007 - 2012

Responsible for creating cable drops infrastructure in data centers and offices over the entire

Island. Configuration of communication equipment such as: antennas, switches, routers, printers

and workstations. Installation of communication racks and cable trays, construction of simple

electrical outlets to supply the equipment as needed.

Electric Power Authority, Bayamón, PR

Customer Service Investigator, 2005 – 2007

Responsible for the detection of power consumption irregularities in residential and business

locations. Provide advice and create reports according to evaluation results. Perform readings of

electrical meters and provide support to office analyst in order to solve power consumption

irregularities in a timely manner.

Electric Power Authority, Arecibo, PR

Power Plant Electrician, 2003 – 2004

Responsible for the repair and maintenance of electrical systems including motors, bank of

batteries, CO2 sensors and installing electric cabling for instrumentation equipment.

Electric Power Authority, San Juan, PR

Office Clerk, 2000-2002

General office duties that included organizing documents, answer phone calls and

assist office personnel.

Certifications

CompTIA A+ certification

Federal Communications Commission (FCC) License – 2008

Interests

Computer repair and troubleshooting, telecommunications, networking and electronics.

Languages

Fluent in written and spoken Spanish and English.

References

Available upon request.



Contact this candidate