SANDRA L. LACOSS

*** **** **** *****, ***. *B

Hobart, Indiana 46342

219-***-****

acdi8n@r.postjobfree.com

Innovative, competent professional seeks to utilize extensive experience

and proven capabilities

in office administration to benefit a progressive and well respected

organization.

HIGHLIGHTS OF QUALIFICATIONS

* Results-oriented individual with high degree of energy and aptitude for

paying close attention to detail while

handling several projects at once.

* Possess extensive experience and background in office administration

encompassing administrative, secretarial,

supervision, computer data entry, and insurance billing/coding.

* Advocate of team building, cross training, and employee empowerment.

* Disciplined and well organized in work habits, with ability to function

smoothly in pressure situations.

* Confident and composed in interactions with individuals at all levels.

* Adhere to high standards of work ethic. Loyal, dependable, and

conscientious.

* Computer Experience - Microsoft OfficeSuite, Word, Outlook, and Excel.

PROFESSIONAL EXPERIENCE

PREMIER DENTAL GROUP, Merrillville, Indiana (9/12 - Present)

Front Desk Receptionist

- Contribute to all areas of office administration including but not

limited to signing patients in and out,

answering phones, scheduling appointments and processing charts for

new patients.

- Verify insurance data and update medical information concerning

patient treatments.

- Maintain accounts receivable, perform collection procedures, and

submit all electronic claims.

- Knowledgeable of all insurance plans; working closely with patients

concerning their treatment plans and

financing options.

HEALTH PARTNERS, Michigan City, Indiana (4/11 - 12/11)

Optician

- Analyzed client's optical prescription to determine the lens

specifications required.

- Determined the client's lens prescription utilizing lensometer and

client's eyeglasses.

- Provided recommendations regarding specific lenses and frames which

fit the client's needs.

- In addition, fixed damaged lenses.

- Monitored inventory and purchased various optical products.

- Billed insurance and collected all monies.

NOVA MED SURGERY CENTER, Merrillville, Indiana (1/09 - 10/09)

Receptionist

- Ensured efficient operations of office; greeting/registering

patients, answering multi-line phone system,

scheduling/confirming patient appointments, and checking patients in

for surgical procedures.

- Accountable for inputting patient demographics into Next Gen data

base paying specific attention to

detail.

- Involved daily in preparing patient charts and filing of medical

records and pertinent documents.

- Experienced in insurance pre-certification and verification.

- Posted daily charges, billed patients, and collected patient co-

pays, deductibles, and account balances.

- Performed follow-up calls on overdue bills as well as insurance

companies.

- Directly responsible for end-of-day reports.

- Interfaced with patients resolving any issues and/or concerns with

their insurance.

Sandra L. Lacoss - Page Two

DESCHAMPS EYECARE, Merrillville, Indiana (4/91 - 12/08)

Office Manager (12/01 - 12/08)

- Managed daily activities of busy ophthalmology office; providing

management support and training to 4

employees.

- Experienced in interviewing, placement, and evaluation of personnel.

- Instrumental in implementing and conducting daily staff and team

meetings.

- Accountable for billing, final collection letters, inventory

control, and ordering.

- Proficient in evaluating, troubleshooting, and resolving major

problems.

Receptionist (4/91 - 12/01)

- Contributed to all areas of office administration;

answering/screening incoming calls, scheduling

appointments, typing correspondence, and filing.

- Directly responsible for insurance precertification, collecting

patient co-pays/deductibles, posting daily

charges, and billing.

- Filed insurance claims and performed collection procedures.

- Monitored inventory and ordered office supplies.

- Accountable for end-of-day reconciliation with daily reports.

RELATED COURSES AND SEMINARS

Have completed numerous seminars/courses throughout the years including:

Medical Terminology

Anatomy & Physiology

Accounting I

AFFILIATIONS

Indiana Horse Rescue

Independent Cat Society

Contact this candidate