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Customer Service Human Resources

Location:
Indianapolis, IN
Posted:
April 03, 2014

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Resume:

Maria A. Omran

**** ******* ******, ********* ****

317-***-****

Indianapolis, IN 46202

acdhsz@r.postjobfree.com

EDUCATION

Indiana University, Indianapolis, IN

Expected graduation: August 2014

Kelley School of Business

Bachelor of Science in Business

Majors: Human Resources Management & Management

Honors/Awards: High Honors Dean's List, Fall 2013

GPA: 3.542/4.00

WORK EXPERIENCE

Center for Service and Learning, IUPUI, Indianapolis, Indiana

May 2013 - August 2013

Project Assistant

. Provided administrative and customer support to staff and students

regarding current service learning and community service opportunities

. Performed and coordinated multiple projects that involved attention to

detail

. Assisted in marketing the Center for Service and Learning through

participation in fairs and through social media

. Communicated with staff, students and community partners by scheduling

appointments and answering queries

Barnes & Noble's Bookstore, Indianapolis, Indiana

August 2012 - September 2012

Cashier

. Excelled in customer service by effectively dealing with customers'

inquiries and complaints

. Processed sales and payments and reconciled all transactions made

. Volunteered to assist in other areas of the store such as clean-up,

shelf-stocking, or keeping merchandise displayed in an orderly manner

Villa Fresh Italian Kitchen, West Lafayette, Indiana

January 2012 - March 2012

Cashier

. Maintained high standards of customer service while multi-tasking

with preparing customers' orders and processing their payments during

high-volume, fast-paced operations

. Operated cash register to itemize and total customers' purchases in

store

VOLUNTEER EXPERIENCE

Sheik Khalifa Hospital

May 2009 - July 2009

Administrative Assistant

. Assisted human resources staff by updating computer files and

organizing medical reports

. Greeted, assisted and directed patients and visitors

. Handled multiple functions including patient queries, administrative

tasks and information monitoring

. Answered phone calls and scheduled appointments for patients

LANGUAGE SKILLS

. Fluent in Arabic

PROFESSIONAL ORGANIZATIONS

. Society for Human Resources Management

Member since: October 2012



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