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Manager Customer Service

Location:
Sugar Land, TX
Posted:
April 03, 2014

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Resume:

Ryan Freeman

***** ******** ***** **

Richmond, TX 77406

918-***-****

acdhku@r.postjobfree.com

Career Summary:

I am a seasoned management veteran with experience in the restaurant and

hospitality field. I have chosen opportunities to improve my skills in all

aspects of business, including human resources, guest relations, marketing,

operations, and accounting. As a Restaurant Manager, I oversaw payroll,

processed accounts payable and receivable, and maintained high

profitability by increasing sales and revenue while decreasing food and

labor costs. I helped create and implement monthly, quarterly, and annual

budgets.

Experience:

Fort Bend County - Missouri City, TX May 2013 to Present

Clerk III

Responsibilities Include:

o Processing various tax and registration payments.

o Coordinate with government and private entities to ensure

compliance.

o Provide customer service to tax payers and facilitate their needs.

Montana Mike's Steakhouse - Bartlesville, OK February 2011 to March 2013

Manager

Responsibilities Included:

o Managed up to 30 employees, including hiring, training,

scheduling, and payroll.

o Supported upper management by creating and reviewing monthly P&L

reports, usage and control reports, and labor reports to maintain

profitability and sustainability.

Golden Corral - Tulsa, OK; Bartlesville, OK April 2006 to November 2010

Assistant General Manager

Responsibilities Included:

o Managed up to 50 people at multiple locations in the Tulsa area.

o Created a positive corporate image by coordinating fundraising and

charity events for Children's Miracle Network, The DAV (Disabled

American Veterans), and The Boy Scouts of America.

Mexican Restaurants Inc. - Houston, TX; Tulsa, OK Feb 2004 to April 2006

Assistant Store Manager and Communiy Relations Representative

Responsibilities Included:

o Relocated to Tulsa, OK to oversee the opening of a new location.

o Managed over 30 people, including intense training on menu items,

company policies, procedures and expectations for success.

o Promoted sales increase though cross-marketing ventures with local

businesses.

o Supported local non-profits with the use of fund-raising and other

programs.

Houston West Chamber of Commerce - Houston, TX February 2003 to February

2004

Member and Community Relations

Responsibilities Included:

o Ensured consistent and smooth day-to-day operations of office

through answering phones, ordering supplies and overseeing daily

procedures and functions.

o Aided in creating events for members and community.

o Worked on special tasks for President/C.E.O. such as City Council

Candidate Forum, Mayoral Candidate Forum, Let's Bowl Task Force,

and various other committees.

Education and Computer Skills:

Rogers State University, Bartlesville - Currently enrolled; seeking

Bachelors In Business Administration - Accounting. Expected graduation

date of August 2014.

Rogers State University, Bartlesville - Associates in Business

Administration - Accounting. July 2012.

Experience in Microsoft Office and several Internet based programs. General

knowledge of computer hardware and networking.



Contact this candidate